AirHelp Overview

  • Berlin, Germany
  • 501 to 1000 Employees
  • 2013
  • Company - Private
  • Internet
  • Unknown / Non-Applicable


85% of the world’s air travelers don’t know their rights, and 70% of them have never been informed of their passenger rights by the airlines. We are the world's largest organization specializing in air passenger rights, helping travelers to get compensation for delayed or ...
Mission: Since 2013, we have helped over 16 million stranded air passengers get justice.
Today, we are over 750 people across 13 locations - and growing quickly.
Join us and help the next million passengers!

AirHelp Reviews

Recommend to a Friend
Approve of CEO
Henrik Zillmer
Henrik Zillmer
66 Ratings
11 Feb 2021
AirHelp icon

"happy to be here"

Current Employee - Anonymous Employee in Kraków
Positive Outlook
Approves of CEO

I have been working at AirHelp full-time for more than 3 years


- lots of learning opportunities (and smart people to learn from),
- cool products, interesting technology,
- freedom to do things that make sense
- data based decisions, no politics


- Covid pandemics doesn't make it easy to run a travel-tech company - not a startup, and sometimes I miss those days - not a startup, not a corporation, sometimes it difficult to find out what

Advice to Management

Talk more to people, and communicate the things they are interested in, not just overflood with numbers
See All 98 Reviews

Diversity & Inclusion at AirHelp

(5 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from AirHelp Reviews and are not edited or altered.

Does there seem to be diversity at AirHelp?

...minded people and diverse cultures....Read More

AirHelp Photos

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AirHelp Interviews

Getting an Interview
Applied online88%
Recruitment Agency6%

  1. Helpful(1)
    [employerShortName] icon

    Senior Marketing Analyst Interview

    Anonymous Employee in Germany
    No Offer
    Negative Experience
    Average Interview

    I applied online. I interviewed at AirHelp (Germany)


    First HR interview followed up with interview Lead Analyst.

    Actually, I have passed interviews and arrived to reference check & paperwork stage.
    I was applying for this position in Berlin, from a non-EU country. This information is written on my CV and I talked to HR about Blue Card process. Everything normal. They offer relocation assistance for this position and they have already relocated several non-EU citizens.

    They have asked for my university diploma to make an initial check with the visa agency about my Blue Card application. And they told me that:
    1- My diploma is not recognised in Germany
    2- I don’t have relevant experience
    3- It’s impossible for me to get a Blue Card, even standard work permit is a ‘maybe’

    I have explained them none of them is true (Since I wanted to move to Berlin deliberately, I did all my pre-work long before their offer.) . But they did not CARE.

    Today I’m working at Berlin, doing a very similar job in another company. I have my Blue Card valid until 2024.
    And also, the university degree they think not recognised in Germany is a B.Sc. degree from Istanbul Technical University. ITU is one of the most prestigious universities and by far the best engineering school of Turkey. You need to score in the top 0.01% of university entrance exam just to get into this school.

I guess ‘Justice as a service’ is only for their paying customers :)

    Questions about how the tackle challenges if digital marketing in such an unusual business model.

    Answer Question

See All 16 interviews

AirHelp Awards & Accolades

Let us know if we're missing any workplace or industry recognition

AirHelp FAQ

(24 Questions)

All answers shown come directly from AirHelp Reviews and are not edited or altered.

See questions about:

How are the career development opportunities at AirHelp?

...There are rarely raises, no bonuses, and no career paths....

12 November 2019

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