American Airlines Overview

  • Fort Worth, TX
  • 10000+ Employees
  • 1926
  • Company - Public (AAL)
  • Airlines, Airports & Air Transportation
  • $1 to $2 billion (USD)

Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing ...

Company Updates

8 December 2020
We’re excited to launch our new video series — American Minute. In our first episode, Flight Attendant Jacqueline Brown explains how HEPA filters clean the air on board our aircraft to help make your travel journey safer. Check it out!
American Minute: HEPA Filters
23 November 2020
KEY NOT FOUND: company-updates.categories.culture
From takeoff to touchdown, learn how our team is taking care of 🏈 teams who travel with us every step of the way.
Shared image - Just like on the gridiron, winning takes teamwork
Just like on the gridiron, winning takes teamwork

What people are saying about American Airlines

Join the conversation on
Join the conversation on

American Airlines Reviews

Recommend to a Friend
Approve of CEO
Robert Isom
Robert Isom
194 Ratings
Featured Review
Current Employee

"Great experience"

22 Feb 2022 - Senior Customer Assistant Representative in Dallas, TX


Travel benefits working with public


Onboarding takes a long time

Advice to Management

Be present
See All 6,210 Reviews

Diversity & Inclusion at American Airlines

(1921 reviews)

Diversity Programs & Initiatives

Listening and relationships

American proudly celebrates the diversity of our team members and our customers. We work hard to create an open, inclusive culture so people of all races, genders, sexual orientations, disabilities, religious affiliations and backgrounds feel welcome and valued. Our commitment to diversity, equity and inclusion begins with listening and building relationships. We take time to listen to each other and learn from the experiences of others with open hearts and minds. Learn about our

KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from American Airlines Reviews and are not edited or altered.

Does there seem to be diversity at American Airlines?

...Lack of culture, lack of diversity, low pay, too many levels of leadership...Read More

Read 79 more responses

American Airlines Photos

+ Add Photo
American Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUEAmerican Airlines photo of: MISSING VALUE

American Airlines Interviews

Getting an Interview
Applied online84%
Campus Recruiting7%
Employee Referral3%

  1. Flight Attendant Interview

    Anonymous Employee in United States
    No Offer
    Neutral Experience
    Average Interview

    I applied online. I interviewed at American Airlines (United States) in Jul 2016


    Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

    Dont know the questions yet

    Answer Question

See All 2,577 interviews

American Airlines Awards & Accolades

  • DiversityInc Top 50 NoteworthyDiversityInc.2022
  • Seramount Inclusion IndexSeramount2021
  • FairPay Workplace CertificationFairPay Workplace2021
  • DisabilityIn/AAPD Disability Equality Index - Best Place for Employee Ability InclusionAmerican Association of People with Disabilities (AAPD) and the US Business Leadership Network2021
  • Best Place To Work For LGBTQ EqualityHuman Rights Campaign’s (HRC)2021

Popular Careers with American Airlines Job Seekers


American Airlines FAQ

(62 Questions)

All answers shown come directly from American Airlines Reviews and are not edited or altered.

See questions about:

Does American Airlines offer massages?

...Good benefits, free flights are nice...

6 February 2021

Read more

See 3 more answers

People Also Ask about American Airlines

Employees rate American Airlines 3.8 out of 5 stars based on 6,210 anonymous reviews on Glassdoor.

To get a job at American Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at American Airlines and prepare for tough questions.

Overall, 73% of employees would recommend working at American Airlines to a friend. This is based on 5,849 anonymously submitted reviews on Glassdoor.

75% of job seekers rate their interview experience at American Airlines as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at American Airlines.

54% of employees think that American Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at American Airlines? Share Your Experiences

American Airlines logo