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American Automobile Association (AAA) Overview

Work Here? Start responding to reviews
Lake Mary, FL (US)
501 to 1000 employees
1902
Non-profit Organisation
Membership Organisation
$1 to $2 billion (USD) per year
AARP
This isn't your great-grandfather's American Automobile Association (AAA). The not-for-profit organization is best known for providing emergency roadside assistance to its members. AAA is extending its reach into other areas, however, such as ... Read more

American Automobile Association (AAA) Reviews

3.0
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Automobile Association (AAA) President and CEO Robert L. Darbelnet
Robert L. Darbelnet
276 Ratings
  • "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AA Patrol in Basingstoke, England
    Current Employee - AA Patrol in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Automobile Association (AAA) full-time (More than 3 years)

    Pros

    good working conditions, Pay, Respected, Freedom

    Cons

    long hours, weather, nights, vans, loanley

    Advice to Management

    none

See All 1,027 Reviews

American Automobile Association (AAA) Photos

American Automobile Association (AAA) photo of: Outside of a typical American Automobile Association office, this one located in Walnut Creek, California. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)
American Automobile Association (AAA) photo of: AAA South
American Automobile Association (AAA) photo of: Desks
American Automobile Association (AAA) photo of: Lobby
American Automobile Association (AAA) photo of: AAA Event
American Automobile Association (AAA) photo of: Look of that outside.
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American Automobile Association (AAA) Interviews

Experience

Experience
57%
20%
23%

Getting an Interview

Getting an Interview
71%
9%
8%
7
3
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    CSR Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at American Automobile Association (AAA).

    Interview

    Basic interview questions on customer services and how would you handle certain situations and dealings with irate customers nothing to difficult just like any other interview when interviewing for different companies

    Interview Questions

See All 340 Interviews

American Automobile Association (AAA) Awards & Accolades

  • Best Places to Work for Commuters, National Center for Transit Research at USF, 2012
  • Training Top 125, Training, 2012

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