Working at American Express | Glassdoor.co.uk

American Express Overview

New York, NY (US)
10000+ employees
1850
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense ... Read more

Mission: American Express is the global services company that offers talented individuals challenging work with purpose, because only American Express infuses a desire to serve the success of our customers into every part of the workplace experience.


Glassdoor Awards

Best Places to Work: 2018 (#26), 2017 (#11), 2015 (#19)

Top CEOs: 2015 (#2)

Company Updates

  • "My definition of culture is that it is what leaders do, not what they say. I spend a lot of time trying to pull culture into leadership behaviors at the top of the organization.”

    Read more in our Chief Human Resources Officer Kevin Cox's interview with LinkedIn Influencer Adam Bryant. #TeamAmex http://glassdoor.com/slink.htm?key=vQ3Sr

    Strategic CHRO: Kevin Cox of Amex on Creating Clarity of Culture and Purpose

    For the next installment of our interview series with leaders who are transforming the role of the chief human resources officer, David Reimer, the CEO of Merryck & Co. Americas, and I sat down recently with Kevin Cox of American Express.

  • Amex Deputy CFO Linda Zukauckas and Chief Diversity Officer Sonia Cargan discussed sponsorship and the importance of creating an inclusive culture where diverse employees can thrive at the Center for Talent Innovation Sponsor Dividend report launch. See highlights from the report here: http://glassdoor.com/slink.htm?key=vQ3Ki #TeamAmex

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American Express – Why Work For Us?


Careers at American Express

The best way to back our customers is to back our people

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people. 

Join, stay and grow your career

At American Express, you’ll have access to world-class leadership and learning experiences, an opportunity to create a unique career journey shaped by your talent and curiosity, and the ability to engage with great leaders and coworkers. All this, combined with comprehensive benefits makes American Express a unique place to join, stay and grow your career. 

Careers at American Express
Leadership and Learning

Doing work that matters 

At American Express, we’re changing the ways people live and work through meaningful projects with real-world impact. Working with teams across the organization, our colleagues and leaders can make a difference by improving the everyday lives of customers around the world.

Leadership at all levels

Growing great leaders is one of the things that sets American Express apart. Every employee has the opportunity—and is encouraged—to take their personal leadership to the next level through a wide variety of leadership and learning programs. The American Express Leadership Academy offers the very best tools and training in leadership development from across the company and from the world’s leading practitioners. 

Learning from the best

We have a culture that encourages personal development and growth. We offer opportunities for employees to learn new skills and build on their expertise with both team-based and individual learning opportunities.

Leadership and Learning
College hires and internships

Launching your career

Come to American Express as a student and you’ll immediately become part of a collaborative and supportive team. Our unique student programs in the U.S., UK, and India will immerse you in exciting projects where your input will be encouraged and respected. You’ll learn from team members dedicated to helping you succeed while you acquire new skills and make genuine connections. When you join as an intern, you’ll gain valuable business knowledge and have a real influence at American Express.

College hires and internships
Diversity and Inclusion

Embracing diversity and inclusion

Creating an inclusive culture is both a part of who we are and what we do together. We value and embrace the diversity of thought, backgrounds and experiences of all our employees. Through our Employee Networks, participants can broaden their associations with other employees while expanding their knowledge of the business. 

American Express is a place where being yourself matters.

Diversity and Inclusion

Get to know American Express and explore our opportunities by visiting https://careers.americanexpress.com/

American Express Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Express Managing Director Rafael Marquez
Rafael Marquez
38 Ratings
  • Featured Review

    "Director Strategic Planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Planning, Director in London, England
    Current Employee - Strategic Planning, Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Great brand that looks after its employees. The company provides opportunities for growth and to move across the world.

    Cons

    Can be very bureaucratic, and decision making is slow. Constant re-organisations make it difficult to gain momentum.

    Advice to Management

    Continue to push business agility.

See All 6,410 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Travel
American Express photo of: Office Building - Phoenix
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American Express Interviews

Experience

Experience
64%
19%
17%

Getting an Interview

Getting an Interview
49%
16%
12%
12
4
4
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (7)  

    Analyst Interview

    Anonymous Employee in Brighton, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at American Express (Brighton, England).

    Interview

    A logical\math\verbal test that takes approximately 2 hours to complete, then a HireView interview with recorded questions and a whole day assessment center comprising 4 personal interviews, a personal case (the most difficult task of the whole process) and a group case.

    Interview Questions

    • Why do you want to work here?   1 Answer
    • tell me about a time you had a difficulty but you manage to overcome it.   1 Answer
    • Tell me about a time you had a negative feedback and you manage to improve your performance thanks to it.   1 Answer
See All 1,757 Interviews

American Express Awards & Accolades

  • Fortune's 100 Best Companies to Work For, Fortune, 2018
  • Fatherly's 50 Best Places to Work for New Dads, Fatherly, 2018
  • 2018 Fortune World's Most Admired Companies, Fortune, 2018
  • The 2018 NAFE Top 70 Companies for Executive Women, Working Mother, 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2018
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Work at American Express? Share Your Experiences

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