Working at Appirio | Glassdoor.co.uk

Appirio Overview

Indianapolis, IN (US)
1001 to 5000 employees
2006
Company - Private
Consulting
£100 to £500 million (GBP) per year

Company Updates

  • Last week Appirian scrum teams from all over joined forces at our Jaipur office for Appirio's Product Summit. The agenda included general product awareness, collaboration through breakout sessions, and team camaraderie all focusing on closing the customer and employee experience gap. Until next year! #GoAppirio

  • The WITNess event took place last week in Nashville bringing together women in the Salesforce ecosystem to empower and support. We were proud to have three of our Appirians attend the event! Appirian, Allyson Pacifico, shares her feedback after her first time attending this event:

    "The event sought to connect Women in the salesforce ecosystem further their skills: interpersonal, communication, technical, functional, etc. As a relatively new Appirian, it can sometimes be nerve wracking to get involved in all the user groups and other mini communities within Salesforce, so attending a conference like this is a great way to witness (no pun intended) the Ohana Spirit of Salesforce. This being my first conference with salesforce, I was able to see what the hype is around Ohana. I was (and am) still fascinated with the idea that salesforce alone is what binds us all and how willing we are all to work with one another regardless of our role, depth of experience with Salesforce, and associated company."

    #GoAppirio

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Appirio – Why Work For Us?


What we do at Appirio:

Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. With top awards in 2016 as “Best Places to Work in Indiana” and “Tech Company of the Year Mira Award” to now being “FlexJobs 100 Top Companies with Remote Jobs in 2017”, Appirio offers a different working experience. Experience Appirio today!


5 Things That Set Us Apart:

1. We Work Differently: A Culture of Outcome-Oriented Consultants
Our outcome-oriented consultants - many of whom are practitioners themselves - challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experiences.

2. Actionable Strategy
Our strategic guidance focuses on the investments in people, process, and technology to spark change and deliver results in days and weeks, not months and years.

3. The Appirio Cloud Management Center
We deliver every project using the Appirio Cloud Management Center - a one-of-a-kind suite of applications, pre-built solution accelerators, and access to a 1 million-member crowdsourcing community.

4. Cloud Management
We provide ongoing advice, enhancements, support, and administration of your cloud solutions, allowing you to focus on transforming your business.

5. We Practice What We Preach
We run our own global business 100% on cloud-based technology.

Quick Facts:

  • Offices in the U.S., U.K., Ireland, India, and Japan
  • Headquartered in Indianapolis, IN, U.S.A.
  • 2,000 + Appirians around the globe
  • 700+ satisfied enterprise customers
  • Award Winning Culture



The Virtuous Cycle:

Today, organizational growth and success requires that you provide world-class experiences for both your customers and workers. Yet too often, legacy systems and processes along with the antiquated way traditional service partners work, makes transforming those experiences an overwhelming challenge — resulting in getting stuck and settling for the status quo. Appirio delivers a different experience. Our free-thinking consultants — many of whom are practitioners themselves — challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experience by first creating actionable strategies to deliver results quickly, and then helping you adapt to a new experience-driven era over time.

We believe Worker and Customer Experience are intrinsically linked and must be addressed together. By leveraging cloud technology, new ways of working like crowdsourcing, and using solution accelerators to rapidly build and integrate solutions, customers can create both amazing Worker and Customer Experiences that drive profitability and growth.

A Thriving Appirian:

Over the years we’ve identified some commonalities among our Thriving Appirians. Check them out!

#NoBS:

You’re a change agent; you take ownership of your work, your company, and your customers

#GoAllIn:

You go all in every day and are passionate about what you do

#BeTheFun:

You are fun, collaborative, and a true teammate

#GetYourHandsDirty:

You go above and beyond for your team and don’t mind getting your hands dirty

#CustomerFanatic:

You are customer-centric and will be a fanatic for your customers

A Different Experience at Appirio:

We believe in the Virtuous cycle, which means we want all Appirians to be energized, loyal, and engaged. But most importantly we want Appirians to have fun at work and so our programs are designed to do just that. Volunteering through a Silver Lining activity, learning health & wellness tips through our CloudFit program, working remotely on a challenging client engagement, or attending an Appirio hosted meetup for Happy Hour all provide avenues for our fun & inclusive culture to come to life. We believe that a diverse and inclusive workforce is key to building meaningful relationships and delivering the best results to our clients. That’s why we focus on hiring the best people with unique skills and backgrounds-not just the right keywords on a resume. The Worker Experience we provide to Appirians has been nominated for multiple awards.

Appirian Benefits and #WorkPerks:

The Appirio Worker Experience is friendly, fun and fueled by passion. Our employees are our most valued resources and the basis for our success, which is why we offer an extensive benefit program that best suits your needs. Therefore, we are proud to offer the following benefits:

  • Generous Paid Time Off program (including paid holidays, company wide volunteer days, Volunteer Time Off, and parental leave)
  • Competitive Health Insurance offerings (Medical, Dental, Vision, Savings & Spending Accounts)
  • Rewarding Cloud Fit Program (Fitness Reimbursement, Challenges, Events, & Overall wellness education seminars)
  • Robust Learning & Development programs
  • Attractive Employee Referral Bonus Program
  • Engaging Remote Culture & Flexible Work Arrangements
  • Adoption Assistance Benefit
  • Commuter, Parking, Transportation, and Mobile Phone Programs
  • Outstanding Savings and Income Protection Programs such as 401(k), Short and Long Term Disability, Life, Accident, and Pet Insurance Benefits

Silver Lining:

”Deeply Passionate People Who Go Out and Make Things Happen”

The Silver Lining was launched in 2010 through the passion of Appirians who have made giving back and sustainability part of their personal and professional lives.

The mission of The Silver Lining is to leverage Appirio’s time, talent, and technology for social good by mobilizing and supporting employees in delivering measurable impact throughout the communities where we live and work.

We support this mission through three initiatives:

  • Cloud Acceleration Projects:  We provide pro-bono professional services to support the adoption of cloud technologies in a select number of nonprofits each year. Targeted projects have included Code2040 and Perkins School for the Blind.


  • Company-Sponsored Group Volunteer Activities:  We coordinate ongoing group volunteer opportunities for employees, including volunteer events during new employee orientation, regional volunteer events throughout the year, and one global corporate-wide volunteer day each year. These volunteer opportunities are designed to build team while enabling employees to make a tangible difference in their local community.


  • Paid Volunteer Time Off: We believe in supporting and sustaining a culture of volunteerism throughout the company by providing eight hours of paid time off each year to jump start an employee’s pursuit of a personally meaningful volunteer activity on company time.


Appirio has contributed over 29,000 hours of community and pro–bono services and has provided over $565,000 in cash and product donations to charitable causes through the Silver Lining.




Appirian Leaders:

Appirio’s leadership team maintains our focus and inspires a relentless commitment to delivering outstanding results for our customers & employees.

Hemanthi Wijewardene, CRM Functional Leader

Hemanthi joined Appirio in 2014 after a former coworker mentioned that it was a great place to work. She began her career in data and analytics and had the opportunity to work in a diverse range of industries. Her career was trending towards being a SQL geek and DBA until she discovered Salesforce. While gaining experience she then got certified to explore the challenge of consulting. Since 2009, she has been implementing the empowering and transformational technology, Salesforce! As a consultant she has experience working for herself, then for a very small implementation partner, and also a very large implementation partner. When she stumbled upon an opportunity with Appirio being a mid size organization, she found that it was a great fit! Currently, Hemanthi is the CRM Functional Leader in Europe, managing a team of business analysts. She loves helping people and the chance to enhance her leadership skills. In this role, she has the opportunity to have a continued role in consulting & client projects.

With Appirio’s great tools, thought leadership, and an amazing company culture, it’s a great place to grow your career. The greatest thing about Appirio in Hemanthi’s experience is that if you have a great idea, you can easily reach out and ask someone or get support to spearhead a solution. Appirio’s team-oriented culture enables people to have a lot of fun. 

Facts

  1. Loves snowboarding and would like to try snowboarding in Japan or South America next.
  2. Plays the tenor saxophone, bass guitar and piano.
  3. Used to be a radio DJ.

 

Enda Traynor, Team Lead, CRM

Enda started his career as a Java developer and began to utilize Salesforce almost a decade ago! He was initially reluctant to focus on Salesforce over Java (what if the platform was too restrictive?) and even more unsure of consultancy (did I want to move away from a pure development role?) but, he decided to take the leap. He was never solely a techie so it turned out that the more interactive side of consulting actually suited his personality. To his disbelief, Salesforce has grown from a platform where code was barely allowed to the all-singing, all-powerful titan we see before us now! At Appirio, Enda started as a Technical Consultant and has grown into Technical Architect & Team Lead, where he shapes projects in their early stages as well as mentors a group of Technical Leads. Enda has noticed that Appirians are incredibly open to helping each other, leadership is transparent regarding the direction of the organization, and the opportunities are endless. From a global perspective, Appirio’s technology enables the ability to stay connected to colleagues around the world. Enda enjoys that Appirio encourages each other to learn and have fun.

Fun facts:

  1. Vegetarian for a year, influenced by the Netflix documentary Cowspiracy
  2. In training for his first Ironman Triathlon next year
  3. Father to a "scary guard dog" named Hunter... who is actually a Bichon Frise!

Appirio Reviews

  • Helpful (3)

    "Great company to work for - still happy after 3 years and an acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Salesforce Consultant in London, England
    Current Employee - Senior Salesforce Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appirio full-time (More than 3 years)

    Pros

    When I joined Appirio, I had been working at other consultancies and thought to myself that it will be the same type of thing, just with a different label. While cynical at first, the company has proved me wrong.

    Firstly, the culture is fantastic. I have never worked at an organisation where there is so much trust. I've personally never been micromanaged and I have the choice to work at home or in the office. Though ultimately, we work where it will be best for our clients. The office itself is open plan and in a WeWork office in London. It's not stuffy, it's laid back and there are loads of perks like snacks and drinks, pub nights, pizza meetings and breakfasts.

    Second is the tools. You are given the tools to work from anywhere as long as there is an internet connection. The ease of connecting to the company systems is fantastic as all the company systems are cloud based. You get the choice of a new Macbook Pro or Dell laptop, screen for your home office and a phone (if needed). It's probably been the only company that I've worked at where I haven't received the cheapest option from the hardware supplier! Appirio also have great IT support - just create a ticket and it's all logged in Salesforce. Full transparency of where your request is and no having to wait on the end of a phone line listening to dodgy hold music.

    Third is the knowledge sharing and support. I had previously worked at companies that had aspired to be at the level of knowledge sharing that Appirio is at. There are Centre of Excellence groups for various clouds and systems that you consult in or have an interest in. You can participate in these to receive help or offer help to other employees. These networks are worldwide as well, which is important so regional silos are not created. We have a library of re-usable assets so that we do not have recreate everything from scratch each time there is a new project. Then, there is a the fabulous discussions email group. Anyone can email this if they are seeking help and anyone from the newest graduate recruit, to an MVP or the CEO could respond!

    Career wise, it was one of the best decisions I made. Appirio has given me the opportunity to grow my career, support to take all the certifications I want and work on lots of interesting projects.

    Cons

    It's not without the normal challenges that go with a consulting career. At times, you're expected to go above and beyond, work late nights or weekends to get things done. You need to be able to travel. You need to be able to travel at short notice too! But...this is a fairly common issue with any consulting or project-based type job.

    If you see yourself as an "all-rounder" in terms of PM, technical and BA skills, it's a little hard to apply this within Appirio's method of working using the Appirio Way. The roles and responsibilities are very defined between all the roles and it's difficult to switch from one to the other.

    Advice to Management

    After the acquisition, there was uncertainty that processes, culture and tools would change for the worst. So far this hasn't happened so please keep it that way!

See All 439 Reviews

Appirio Photos

Appirio photo of: Company Meeting Happy Hour
Appirio photo of: Collaborative Work Environment
Appirio photo of: Capstone Connect
Appirio photo of: Company Meeting Happy Hour
Appirio photo of: Company Meeting Happy Hour
Appirio photo of: A ping pong break is the best type of break.
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Appirio Interviews

Experience

Experience
63%
14%
23%

Getting an Interview

Getting an Interview
43%
25%
13%
10
5
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Technical Architect Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Appirio (Toronto, ON (Canada)) in November 2018.

    Interview

    I met with 4 Appirians over lunch which was then followed by 2 video interviews with Appirians who were in a similar role to the role I was interviewing for. The interviews were casual and friendly.

    Interview Questions

    • I was asked to explain in some detail past positions and responsibilities that were listed on my resume.   Answer Question
See All 188 Interviews

Appirio Awards & Accolades

  • Best Places to Work in Indiana (Large), Indiana Chamber of Commerce, 2015
  • Healthiest Employer Silcon Valley, Silicon Valley Business Journal, 2014
  • Leadership in Community Service and Corporate Social Responsibility, Association of Marketing and Communication Professionals (AMCP), 2014
  • CRM Market Leaders - Consultancies award, CRM Magazine, 2015
  • Best Cloud Consultancy or Systems Integrator, The Cloud Awards, 2013
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