There’s a place here for every kind of brilliant.
Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own.
Saving someone’s day is a rewarding way to spend yours.
There are all kinds of ways to become part of Apple Support and Service, and each of them makes you part of the personal connection that strengthens the relationship people have with their Apple products. Every customer conversation we have or guidance we share — in person, online, or by phone, chat, or email — is another opportunity for us to enrich their experience. If you’d like to work from your own home, you could be our next Apple At Home Advisor. When people contact us for help, you’ll answer their questions as their friendly, human connection to Apple. We’ll train you to be the best, and you’ll get support from your team through video and chat tools.
Hardware: Impossible is our favorite starting point.
Our hardware engineers have created some tough acts to follow, and they continue to lead us to innovative breakthroughs. Because they’re driven not by what would be easy, but by what would be amazing.
Software: Turn the user experience into a human experience.
Apple engineers have always focused on one person when they build software — the person who will use it. Working with them, you’ll see why every Apple product and service feels intuitive and simple, and why every aspect of this group’s work is built around a respect for the customer’s needs.
Bring what you love to what you do.
Do you love music? Photography? Fitness? Games? Video? Whatever your passion, bring it. Because sharing what you love through Apple products sparks others to pursue their own passions. And that’s why we’re all here: to open up all kinds of potential for our customers — and you. As part of the Sales team, you’ll deliver great customer experiences, or you might work with the local business community, connecting entrepreneurs and professionals with the tools they need to build success. Or, working on the Support team, you could help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. If you have a talent for hands-on problem solving, you can address customers’ technical issues. If you’re ready to be an Apple leader, you’ll help build diverse, highly collaborative teams, using our culture of open, honest feedback to actively develop each team member’s talent and skills.
Gain more than experience. Gain an Apple experience.
We do things differently, and the results have revolutionised entire industries. You can add to it, whether you’re looking for an opportunity while you’re in school or you’re ready to start a career. So bring your curiosity and individuality to Apple, where you’ll develop professional skills, get hands-on experience, and work with some of the best minds in the business.
I have been working at Apple full-time (Less than a year)
great team, work ethics, helpful, good workload, great work experience
did not find any at all
I applied in-person. The process took 7 weeks. I interviewed at Apple (London, England) in September 2017.
I was contacted on LinkedIn saying my profile looked relevant to a role and was asked if I was interested in a chat. After initially saying yes, I wasn't again contacted for around 3 weeks. We had a telephone chat in which the role and interview process were explained. I was asked if I'd like to come for the first stage which was a chat with the internal recruiter. The initial chat was was pleasant enough with a couple of curveball questions. After this, I had to chase a couple of times for the decision about the next stage and the specific feedback I was given when they finally replied wasn't very specific or constructive. A further message for more actionable feedback was ignored. The huge delays coupled with the scant feedback left me with an overall unfavourable impresssion. Also, the offices were a bit uninspiring and corporate - not unlike central gov buildings.