Working at B&Q | Glassdoor.co.uk

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B&Q Overview

Work here? Get a FREE Employer Account
Chandler's Ford, England
10000+ employees
Kingfisher
1969
Company - Public
Retail
£2 to £5 billion (GBP) per year
Travis Perkins, Homebase Limited, Screwfix
B&Q are the UK’s leading home improvement and garden living retailer with 295 stores and our Store Support Office in Southampton employing more than 25,000 people from all walks of life. With more than 40,000 great-value products all under one roof ... Read more

Mission: We create good homes by making home improvement accessible for everyone.


Glassdoor Awards

Best Places to Interview: 2017 (#41)

B&Q Reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
B&Q CEO Christian Mazauric
Christian Mazauric
29 Ratings
  • "Really great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at B&Q full-time (More than 8 years)

    Pros

    Plenty of opportunity to develop yourself, welcoming and friendly staff atmosphere, loads of learning material for those who wish to read it, very encouraging team briefs, great support from certain management, all employees are like a big family.

    Cons

    Working 3 saturdays out of 4, 9pm finishes for half the year, Christmas rota allowances change every year, holidays for following year are open to book from previous October ( can be hard to plan so far in advance).

    Advice to Management

    Staff will land the plan if you look after the staff but over all management is very supportive.

See All 525 Reviews

B&Q Photos

B&Q photo of: Store Support Office
B&Q photo of: Valspar Paint
B&Q photo of: Building
B&Q photo of: Showroom Team - Doncaster
B&Q photo of: Hardware
B&Q photo of: Marketing Team Day
See All PhotosSee All

B&Q Interviews

Experience

Experience
70%
12%
16%

Getting an Interview

Getting an Interview
91%
3%
2%
1
0
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Sheffield, England
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at B&Q (Sheffield, England) in September 2017.

    Interview

    Had a brief phone interview, followed by a group assessment in shop. The latter involved everyone introducing themselves, a team building exercise (a tower out of straws, paper and sellotape), speaking to customers under supervision and then practicing product selling with the group. The hardest out of these was the product selling as I was nervous and didn't know much about the item. Approaching customers on the shop floor was quite daunting but not as bad as I thought it would be. The successful people went on to have one-on-two interviews.

    Interview Questions

    • Why do you want to work with B&Q?   1 Answer
See All 135 Interviews

B&Q Awards & Accolades

  • Britain’s Greenest Garden Centre, Garden Retail & Garden Industry Awards, 2016
  • Waste and Resource Efficiency Award, Edie Environment and Energy Awards, 2016
See More

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