Working at BT | Glassdoor.co.uk

BT Overview

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London, England
10000+ employees
1846
Company - Public
Telecommunications Service
Unknown / Non-Applicable
Sky, Virgin Media
BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well ... Read more

Mission: Our purpose is to use the power of communications to make a better world. By bringing together the best networks and technology with the expertise of our people, we make connections and create new possibilities.

BT Reviews

3.5
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Recommend to a friend
Approve of CEO
BT CEO Gavin Patterson
Gavin Patterson
974 Ratings
  • "A truly brilliant place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Facilities Services Manager
    Current Employee - Regional Facilities Services Manager
    Recommends
    Positive Outlook

    I have been working at BT full-time (More than 3 years)

    Pros

    BTFS allows its employees the freedom to get the job done properly without compromising on standards and safety.

    Managers have sufficient autonomy to be able to make decisions beneficial to the business and its employees and that autonomy is replicated at every level within the organisation. You will be trusted and given the freedom to fulfil your role as you see fit (within a framework) until the business has a reason to deny allowing you to do so.

    If you work hard, you're rewarded and that reward can come in many forms .... but above all if you do a good job, you'll be called out and celebrated for that which in itself goes an incredibly long way in sustaining good levels of morale.

    The benefits package is great, salaries are competitive and everyone's individual experience and knowledge is respected - everybody is different and is encouraged to bring their own unique contribution to the organisation.

    For those that wish to succeed, management programmes exist and the senior leadership team place a great deal of emphasis around personal development, skills enhancement and really taking people out of their comfort zones so as to help them succeed.

    The business is uncompromising on safety, and rightly so. Safety comes first and such emphasis is placed on the need to be and act safely, that the accident rates are very low - they also have an exceptional support framework for any individual suffering with mental health problems.

    All in all, it's a brilliant organisation to work for and I wouldn't hesitate in recommending them as an employer.

    Cons

    Processes can be a little 'clunky' but this is generally to ensure safety and commercial protection, so understandable.

    Advice to Management

    Continue to do what you do

See All 2,978 Reviews

BT Photos

BT photo of: Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
BT photo of: Playing pool in Warrington Contact Centre
BT photo of: Office space in BTC
BT photo of: BT Contact Centre
BT photo of: Breakout area in BTC
BT photo of: Diwali celebrations in the office
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BT Interviews

Experience

Experience
60%
20%
20%

Getting an Interview

Getting an Interview
49%
20%
13%
9
4
3
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Planner Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at BT (London, England) in July 2017.

    Interview

    it was a standard interview process - applied for the job listing, was contacted and had an interview set up - went ahead with interview on a Friday afternoon and heard back on Monday that I was being offered the position

    Interview Questions

    • describe a time that you have been faced with a problem and how you were able to work things out to make a positive outcome   Answer Question
See All 729 Interviews

BT Awards & Accolades

  • The Times Top 100 Graduate Employers, The Times, 2016
  • Business Disability Forum Silver Award, Business Disability Forum, 2012
See More

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