Mission: Our purpose is to use the power of communications to make a better world. By bringing together the best networks and technology with the expertise of our people, we make connections and create new possibilities.
I have been working at BT full-time (More than 3 years)
BTFS allows its employees the freedom to get the job done properly without compromising on standards and safety.
Managers have sufficient autonomy to be able to make decisions beneficial to the business and its employees and that autonomy is replicated at every level within the organisation. You will be trusted and given the freedom to fulfil your role as you see fit (within a framework) until the business has a reason to deny allowing you to do so.
If you work hard, you're rewarded and that reward can come in many forms .... but above all if you do a good job, you'll be called out and celebrated for that which in itself goes an incredibly long way in sustaining good levels of morale.
The benefits package is great, salaries are competitive and everyone's individual experience and knowledge is respected - everybody is different and is encouraged to bring their own unique contribution to the organisation.
For those that wish to succeed, management programmes exist and the senior leadership team place a great deal of emphasis around personal development, skills enhancement and really taking people out of their comfort zones so as to help them succeed.
The business is uncompromising on safety, and rightly so. Safety comes first and such emphasis is placed on the need to be and act safely, that the accident rates are very low - they also have an exceptional support framework for any individual suffering with mental health problems.
All in all, it's a brilliant organisation to work for and I wouldn't hesitate in recommending them as an employer.
Processes can be a little 'clunky' but this is generally to ensure safety and commercial protection, so understandable.
Advice to Management
Continue to do what you do
I applied online. The process took a week. I interviewed at BT (London, England) in July 2017.
it was a standard interview process - applied for the job listing, was contacted and had an interview set up - went ahead with interview on a Friday afternoon and heard back on Monday that I was being offered the position
Read how Debbie went from a Customer Service Advisor to a Senior Cyber Security Incident Specialist.
We want to be a place where our people feel engaged, be themselves, and inspired to be the best they can be.
Find out more