Bank of Ireland

Application

I applied online. The process took 2 weeks. I interviewed at Bank of Ireland (Bristol, England) in March 2016.

Interview

Had an online application, case study assessment and final interview (which I didn't get into). Nowhere was it posted that there would be a case study so hopefully this will be helpful. I got given some data and questions that I had 45 minutes to look over, and then had to give a 20 minute presentation to two managers about the issues I found, recommendations for these etc. Thought this was a really good process and had positive thoughts. I'd advice working methodically, and perhaps using some presentation techniques, standing up, writing on a board etc.
Sadly I didn't get through, but I'd like to point out, the branch I was applying to (Bristol) was incredibly unprofessional. Firstly I was not informed about the case study (which I should have been; I was told it was an interview). But the worst part was that I got sent an email confirming I had an interview. This email came at 11:00am and said the interview was for 9:00am on the same day, so I rang HR up. Was then passed around for half an hour to different people, going to answer phone three times. When I finally got through I was met with a gentleman who casually told me there had been a system error and I had in fact not got through to the next stage despite the email. He gave a superficial apology and said thank you for showing interest in the role.
Had I not called would he even have told me? Could I have turned up for an interview only to be sent on my way? This was such an embarrassing experience. And although I enjoyed the case study stage leaving with positive thoughts, the overall process was just horrible and badly handled. I had to face telling all my family and friends that I had not actually gotten through after celebrating the opposite.
In a few words then, the interview process was innovative, but the Bristol recruitment is unprofessional and riddled with mistakes. I'd only go there if you're prepared to face a potentially similar scenario. I hope this is enlightening to some.

Interview Questions