Working at Bazaarvoice | Glassdoor.co.uk

Bazaarvoice Overview

Austin, TX (US)
501 to 1000 employees
2005
Company - Private
Enterprise Software & Network Solutions
£100 to £500 million (GBP) per year
Competitors

Unknown

Each month, more than half a billion consumers view and share authentic opinions, questions and experiences about tens of millions of products in our network. Our technology platform gives leading brands and retailers solutions that enable them to engage with consumers wherever ... Read more

Mission: Making shopping a truly personal experience

Bazaarvoice Reviews

  • Helpful (5)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Belfast, Northern Ireland
    Current Employee - Senior Software Engineer in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    Local leadership have been very supportive during Covid, felt no pressure to return to the office, was provided with equipment to help work from home and had regular check ins to see how you were.

    People have really made the effort to keep up social contact via things like weekly random coffees despite everyone working from home which made working form home less isolating.

    Working on some interesting greenfield development with the freedom for the team to design as they think best suits the situation, with no need to run your design past a technical review board or the like.

    The encouragement to learn and share you knowledge with others through communities of practice has really helped break barriers down between teams.

    Local product ownership.

    Scale of the data is enormous and presents interesting challenges.

    Interesting and relevant domain, online shopping is only going to continue to grow and Bazaarvoice is very much an enabler of that.

    Its quite funny seeing the recent 1 star reviews harking back to "superior" culture in the past of "Rockstars" where it sometimes felt like I was back at school with a "Rockstars" clique who expected that the non-rockstars should hang on their every word (like refusing to go to a social event as the "wrong" people from the office were there) and recognising the writers are the people who couldn't cope with the feedback that the rest of the office didn't want the Rockstar culture and that they needed to be inclusive and work as a team. There was a lack of self-awareness from some of these people that they were the problem which reflects in the reviews.

    The constant harping on about the supposedly superior technical standards of the past seems to be more about massaging their bruised egos and doesn't seem to bear any semblance to the reality of their actual contributions. From a current employee the reviews really come across as these people having a tantrum because they couldn't handle criticism and taking their ball and going home with it. The spouting of some outright lies because you don't like the change (like the Belfast office closing when we currently have highest headcount at any point of its existence and are still hiring) and trying to suggest cronyism by management for all new hires (continuing the theme of new=bad, old=good) all seems very childish and completely unprofessional (I mean it’s a job not your life).

    That being said the above doesn't apply to all of the recent leavers, there were some people who were a real loss (technically and culturally) but they aren't the ones leaving the 1 star reviews.

    Cons

    Some of the Austin leadership seem to be more focused on empire building and nice org charts than actual leading and don't seem to know (or care) whats teams in their area are up to. There seems at time to be more interest in being the smartest person in the room and centralising decision making than in empowering others to succeed.
    Some of the new Indian based teams don't seem to understand the concept of teamwork and think their failure to consult and plan for work need by your team for new release constitutes an emergency on your part over actual client issues.

    Advice to Management

    Ignore the one star reviews and continue on the current path.
    Try to influence executive leadership to be more open to feedback and less North America centric.

See All 503 Reviews

Bazaarvoice Photos

Bazaarvoice photo of: Vilnius team
Bazaarvoice photo of: BV techbikers in action on their Paris to London bike ride
Bazaarvoice photo of: Bv'ers working on parkland during b:generous week
Bazaarvoice photo of: Vilnius office reaches 100 employees
Bazaarvoice photo of: Bazaarvoice team as part of Tech Bikers riding from Paris to London
Bazaarvoice photo of: London team gardening for b:Generous
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Bazaarvoice Interviews

Experience

Experience
57%
17%
26%

Getting an Interview

Getting an Interview
49%
22%
18%
5
4
1
1

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Account Manager Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bazaarvoice (London, England) in September 2020.

    Interview

    Really enjoyable interview process. Everyone I was in contact with was friendly, bright and passionate about the business which is always a great sign. I was treated really well, and always felt well prepared for each stage thanks to regular check-ins with their recruitment team, who always made the effort to keep me updated.

    The process was relatively lengthy: 4 stages (phone screen, manager screen, 3 x 30 min team interviews, presentation to a panel), but ultimately a comfort to know how much care the business take when bringing in talent. Most of the team I had spoken to had been in the business for a long time, which speaks volumes.

    Interview Questions

See All 212 Interviews

Company Updates

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Bazaarvoice Awards & Accolades

  • Best Places to Work, 20 Best Medium Size Companies to Work for in Central Texas, 2009
  • Top Midsize Workplaces 2010(#1), Austin American-Statesman, 2010
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