Working at British Airways |

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British Airways Overview

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West Drayton, London, England
10000+ employees
Subsidiary or Business Segment
$10+ billion (USD) per year
Lufthansa, Continental Airlines
British Airways (BA) carries passengers and cargo to more than 150 destinations in some 75 countries from hubs at London's Heathrow and Gatwick airports. The carrier operates a fleet of about 240 aircraft, consisting mainly of Airbus and Boeing jets. BA extends ... Read more

Glassdoor Awards

Best Places to Interview: 2017 (#19)

British Airways Reviews

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Recommend to a friend
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Alex Cruz
210 Ratings
  • "Good"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British Airways full-time


    Great benefits and perks abroad


    Strange hours, and odd days

See All 672 Reviews

British Airways Photos

British Airways photo of: A380 Heathrow
British Airways photo of: Office in the air
British Airways photo of: Inside BA HQ Waterside AKA "Waterworld" or "Latteland"
British Airways photo of: BA 77W
British Airways photo of: Training
British Airways photo of: panda plane
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British Airways Interviews



Getting an Interview

Getting an Interview





    Cabin Crew Interview

    Anonymous Interview Candidate in Heathrow, England
    No Offer
    Neutral Experience
    Difficult Interview


    The process took 2+ weeks. I interviewed at British Airways (Heathrow, England).


    You get greeted and handed a pass and a name badge.
    Then you wait in the lobby and everyone gets called into a room with a presentation about the company and about pay and what to expect of your successful.

    At this point my nerves was at a all time high. This was my third time and I had studied loads for when I would hopefully get a interview. Then my first task was the group exercise and that was fun because we had such a laugh and then after was the dreaded role play!!!! I hate that and don’t understand how that helps the decision making for these recruiters:.. in my normal day to day job I’m perfectly fine dealing with customers but I go blank and stumble on my words knowing I’m being assessed. This time I did what I thought was best.
    1-The business class passenger was vegetarian and I could see there was a vegetarian meal in economy so I offered them this if one is available and asked if they would be happy with this.

    2-Then they went on about really bad turbulence on their last flight.
    I shown empathy and told them I totally understand and that I was once a scared passenger and what turbulence was and they would be fine with us.

    3-Then they went on about the delay.
    I told them we are making our best effort to leave ASAP and BA always try there best to depart and land on time

    4-They also asked about moving to first class because they wanted the meal.
    I told them I can not unfortunately just move them up but they could pay for the upgrade to first class

    With this being my third time trying all I want is a chance. A chance for them to interview me and to get to know me. Judging me on my nerves, nerves that are mixed with passion.

    I really want to work for this airline but I truly feel that maybe they just take a automatic look at me and think no straight away.

    It’s so unfair because I’m good crew :-(

    Will I try again in 6months?, I don’t no. Just wish they gave feedback to let me no what and where I go wrong.

    Interview Questions

    • Say a time you worked with a cabin crew member and you never got on?   Answer Question
See All 298 Interviews

British Airways Awards & Accolades

  • Top 100 Graduate Employers, The Sunday Times (UK), 2009

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