Working at British Gas | Glassdoor.co.uk

British Gas Overview

Staines, England
10000+ employees
Centrica
1986
Company - Private
Energy
Unknown / Non-Applicable
Competitors

Unknown

The world of energy is changing and, with our chosen businesses, distinctive propositions and current capabilities, Centrica is well placed to deliver for its customers, shareholders and for society. We aim to be a good corporate citizen and an employer of ... Read more

Mission: Centrica plc is an international energy and services company.
Everything we do is focused on satisfying the changing needs
of our customers.

British Gas Reviews

  • "Customer service advisor/manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Centre Team Manager in Leicester, England
    Current Employee - Call Centre Team Manager in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Gas full-time (More than 3 years)

    Pros

    Great business
    Great staff
    Great incentives

    Cons

    Miscommunication sometimes
    No other cons to be honest

    Advice to Management

    Let the staff know what’s going on

See All 768 Reviews

British Gas Photos

British Gas photo of: Centrica HQ
British Gas photo of: British Gas, central Cardiff (Photo thanks to Geograph user Jaggery, Some Rights Reserved)
British Gas photo of: Van
British Gas photo of: A picture tells a thousand words
British Gas photo of: office
British Gas photo of: New Install
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British Gas Interviews

Experience

Experience
71%
18%
11%

Getting an Interview

Getting an Interview
82%
9%
4%
2
2
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Leicester, England
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at British Gas (Leicester, England) in January 2020.

    Interview

    Extremely slow, overly stretched out, not at all Professional. Over 6 weeks to find out if you even have a job. Extremely unprofessional and very judgemental. Sent to do call listening but person I was seated next took one call in about 30 minutes rest of the time sat there talking about other things.

    Interview Questions

See All 115 Interviews

British Gas Awards & Accolades

  • UK's 50 Best Places to Work(Business & Services), Great Place to Work, 2009
  • UK's 50 Best Places to Work, Great Place to Work, 2008

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