Working at British Heart Foundation |

British Heart Foundation Overview

London, England
1001 to 5000 employees
Non-profit Organisation
Health Fundraising Organisations
$100 to $500 million (USD) per year
At the British Heart Foundation, there’s one thing that motivates all of us, and that’s funding research to beat the world’s biggest killers - heart and circulatory diseases.

We are now one of the UK’s largest and best ... Read more

Mission: Our vision is a world without heart and circulatory diseases.

Company Updates

  • We're 4th in a list of charities with the happiest employees!

    Having a motivated team who enjoy what they do is key to us and we're constantly implementing ways to improve the experiences of our employees.

    Check out the list here:

    And head over to our profile to see our latest vacancies and more about our vibrant workplace culture!

    Which charities have the happiest staff?

    By using Glassdoor, a website that gives employees the opportunity to tell their employers exactly what they think about working for them by leaving reviews, we're able to get an insight into how happy charity workers are with theiry employers.

  • Looking for some Monday Motivation? Our new digital tools can help you make healthy choices this year.
    And if you didn't know the BHF did this sort of innovative product development, find out more about our diverse opportunities on our jobs website.

    Get interactive with your health in 2019 with help from the British Heart Foundation

    Take charge of monitoring your health this year with three new digital tools, now available via the BHF's external website. The first two digital tools are fully interactive and measure Body Mass Index (BMI) and waist measurement respectively, making it easy to find out if your measurements are putting your health at risk.

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British Heart Foundation Video

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British Heart Foundation – Why Work For Us?

Help beat heartbreak for everyone

At the British Heart Foundation, there’s one thing that motivates all of us, and that’s funding research to beat the world’s biggest killers - heart and circulatory diseases.

We are now one of the UK’s largest and best known charities. Our workforce spans England, Wales, Scotland and Northern Ireland. We pride ourselves on giving our people a working environment that is rewarding and supportive, inspiring and challenging.

(As well as our Glassdoor ratings and reviews, we're very proud of our rating on

From Internal Communications and IT to Retail and Digital Marketing, we attract
experts. But experts who are driven by wanting to be part of something bigger. We’re all here to play our part in keeping families together. From our offices to our shops - we’re here to beat heartbreak forever.

Our diversity is our biggest strength, we have job opportunities available in our
offices dotted across the UK, in over 700 stores, and we even offer home based
roles. All we’re interested in is talented, hard working people who share our values.

As a world class organisation, we offer competitive salaries and an attractive
package of benefits, designed to support the health and wellbeing of everyone who works here. We also provide a supportive and encouraging environment for your career and skills to flourish.

Everyone who works here lives our values every day: brave, informed,
compassionate and driven. Because whatever role we are in, we share the same
fearless commitment to sparing families the heartbreak of conditions like stroke,
heart failure, atrial fibrillation and other heart diseases - conditions that currently kill 1 in 4 in the UK.

The most important thing you need to know about working at the British Heart
Foundation is that every single day is about protecting our mums and our dads, our brothers and sisters, our grandparents and our friends. Together, we can beat
heartbreak forever.

Career development

When you join the BHF we want you to feel valued every day. You'll be empowered to develop your knowledge and skills, and encouraged to be ambitious in reaching for the next challenge.

We want you to succeed, and will strive to provide all the tools, support and exciting opportunities you need to do the best work of your life. A vital part of this is by asking you to play a proactive role in your own development, and immerse yourself in BHF’s culture of continual improvement, curiosity and collaboration.

You'll be supported to create a personal development plan, mapping out your aims and aspirations for personal growth. Then we’ll help you to go for it.

The learning and development opportunities we offer include:

Everyone starts learning from day one. We’ll support you through a comprehensive and informative induction to understand the work of the BHF and how your role is vital.

Our Leading with Heart programme develops our managers to exemplify our values and inspire their teams.

Mentoring & coaching
Teaming up with a colleague in a mentoring partnership can increase your confidence and help you to learn through reflection. We use an accredited programme to develop an internal coaching culture.

Job shadowing
We encourage our people to learn about different parts of the BHF through shadowing. This can help collaboration, or inspire your career path.

Personal development plan
BHF people take a proactive role in their development. Your manager will support you to develop, and regularly review, your bespoke development plan.

Events & resources
From 'show and tells' to training workshops, we provide a wide portfolio of learning and development events and curate an ever-growing library of learning tools and resources.

Online resources
E-learning allows you to access development opportunities at a time, pace and place that suits you. We provide webinars, and webchat forums on a variety of topics.

Continuing professional development
We frequently support and contribute funding to external professional qualifications, so you can grow your career with us.

Retail Graduate Programme

Our Retail Graduate Programme is a 24 month structured scheme aimed at developing retail managers. As the largest and most successful charity retailer in the UK, with over 700 stores and a strong online presence, our programme offers a great opportunity for a talented graduate.

Through hands on training across our fashion and furniture & electrical stores, regular feedback and challenging assignments, our graduates will be well-equipped for an enterprising career in retail.

From running a store and job shadowing to taking on regional projects, graduates will be expected to show initiative by taking on responsibility, sharing their learnings and making the best use of the extensive development opportunities within the BHF.

We’re looking for people with great passion for customer service and problem solving. You’ll be a great team player with strong networking and communication skills.

So if you’re a graduate with ambitions for a career in retail, we can offer you the entrepreneurial environment, hands on training and expert knowledge that will get you on track for success.

Seren Porteous – Retail Graduate

“I was attracted to this programme because it sounded like it would provide me with the opportunity to work within an exciting environment in which I would be able to both grow and develop professionally, as well as personally.

“I thought the recruitment process was great, the BHF responded quickly after each stage of the application…

“The best part for me so far has been learning about different areas of the company and becoming more familiar with how the charity operates.”

HR Graduate Programme

Our award-winning People & Organisation Development Team are excited to offer a new graduate programme. Over 24 months, graduates will have exposure to several different teams within People & Organisational Development, enabling them to have an immersive introduction to the world of HR & Talent.

Based across central London and Surrey, our HR teams are experts in areas like recruitment & resourcing, learning & development, and digital HR systems.

We’re looking for team players with great communication skills, who are confident networking with internal and external stakeholders, and can deliver great customer service to their BHF colleagues.

A ‘hello’ from Kerry Smith, Director of People & Organisational Development

“We’re thrilled to welcome motivated and diverse graduates looking for a successful career in HR into our POD family. Our team is undertaking really innovative work and we are excited about the enthusiasm and skills a graduate can bring to our projects and services. HR is a world rapidly evolving thanks to technology, so if you’re looking for a cutting-edge career, we want to hear from you!”


Together with Macmillan Cancer Support we deliver the Gradunique development programme for graduates who are ambitious to work in the charity sector. The two year programme gives exceptional graduates the opportunity to work, full time, in paid positions for both charities - 12 months in each.

This unique partnership between the BHF and Macmillan Cancer Support provides incredible exposure to the sector. You'll gain hands-on experience across a wide range of functions in two of the UK's leading charities and the chance to make vital connections.

Each year we’re looking for four recent graduates. To be successful, you'll need to show us that you are passionate about making a difference and ready to take on responsibility while working with others. We want graduates who are excited by the prospect of making a real impact on others' lives. You'll need to be accountable from day one, and hungry to learn from those around you.

For further details, please visit please visit

Thoughts from Emily East, former Graduate and current Legacy Manager

 “I feel so lucky to have been part of Gradunique…  I’ve got to work across teams, directorates and organisations which has meant that I’ve gained a huge variety of skills and knowledge, and I’ve got to understand the charity sector in a far more broad sense than what I could have hoped for in any other setting.

“Having finished the graduate scheme, I’m now in a management level role at one of the host organisations – I don’t think I could have hoped to get this sort of role without Gradunique!”

Tech Talent Charter

Heart and circulatory diseases do not discriminate and as much as we are committed to beat heartbreak for everyone, we are also committed to be an inclusive employer for everyone.

We are proud that the diversity of our supporters is also reflected in the diversity of our workforce. Our equality and diversity agenda spans across our charity and we pride ourselves in being an inclusive employer who puts diversity at the heart of everything that we do.

Our commitment to the Tech Talent Charter is just one of the many ways we champion diversity.  Supported by a series of initiatives and pledges, our recruitment and retention practices demonstrate how much we cherish the value that diversity brings to our workplace and culture.

The world of IT is traditionally under represented with only around 17% of IT roles being occupied by females. This is why we are delighted to have Ursula Dolton, Director of IT and Business Change, at the BHF.

Ursula Dolton - Director of IT and Business Change

Here she describes how we can encourage more women into IT;

“Only one in six tech specialists in the UK are women and only one in ten are IT leaders, so at the BHF we want to buck that trend and make IT more inclusive.

“Technology is not just hard drives and cables - it’s at the forefront of high profile projects which touch every facet of the business. We act as an enabler for the organisation to operate digitally and be innovative in a number of ways.

“What is fantastic is that I lead a great team and we are actively looking to create an inclusive environment where more women can pursue their passion for technology.”

Find out more about the powerful work of our talented Digital & Technology teams the Digital@Heart blog

How will your volunteering help us?

Through your skills, expertise and time, you are playing a vital role in beating heartbreak forever.

The money generated by our activity in shops, events, community fundraisers and offices pays for research that will save countless lives and change the future.

What will you gain from volunteering?

Whatever your reasons for volunteering, we're truly grateful, and we want to make sure you have a fantastic experience in return:

  • Gain transferable skills and work experience
  • Enhance your CV
  • Access to qualifications (England only)
  • Work towards your Duke of Edinburgh’s Award
  • Meet new people
  • Have fun
  • Do something you enjoy
  • Build your confidence
  • Improve your fitness
  • Support your community
  • Make a difference
  • Experience something new
  • Share your knowledge and experience.

Be brave: enquire today

British Heart Foundation Reviews

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British Heart Foundation Chief Executive Simon Gillespie
Simon Gillespie
52 Ratings
  • Featured Review

    "Best place I've ever worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Wolverhampton, England
    Current Employee - Assistant Manager in Wolverhampton, England
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)


    Meeting lots of lovely People, great working environment, never a dull moment, very supportive management


    No complaints from me, very happy to be here

    Advice to Management

    Thank you !

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British Heart Foundation Photos

British Heart Foundation photo of: New store in Kingston
British Heart Foundation photo of: Our CEO with a big smile, as always!
British Heart Foundation photo of: IT away day at Rackspace
British Heart Foundation photo of: Our Retail Volunteering Operations team!
British Heart Foundation photo of: Festive fun
British Heart Foundation photo of: Inventive volunteer recruitment drive
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British Heart Foundation Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Program Coordinator Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at British Heart Foundation (London, England) in December 2017.


    Interview process was relatively easy. I applied online and received an email about a week later asking me to come in for an interview. I interviewed with two people, one being my report lead and the other being the department head. They made for a very welcoming and friendly environment and explained the interview process very simply. The asked questions on a rotational basis.

    Interview Questions

    • What attracted you to this role?   1 Answer
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British Heart Foundation Awards & Accolades

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