Working at British Heart Foundation |

British Heart Foundation Overview

London, England
1001 to 5000 employees
Non-profit Organisation
Health Fundraising Organisations
$100 to $500 million (USD) per year
At the British Heart Foundation, there’s one thing that motivates all of us, and that’s funding research to beat the world’s biggest killers - heart and circulatory diseases.

We are now one of the UK’s largest and best ... Read more

Mission: Our vision is a world without heart and circulatory diseases.

Company Updates

  • CPR training and regular refresher courses are offered to all staff and volunteers at the BHF.

    Now in its fifth year, Restart a Heart Day took place across the UK on Tuesday 16 October to raise awareness of the importance of CPR. This is just one of the ways that the BHF is creating a Nation of Lifesavers​, with more than 200,000 people already trained in the life-saving procedure.

  • We rolled out the red carpet at the beginning of October for our Heart Hero awards, a glittering awards ceremony attended by our supporters and celebrity guests!

    Fourteen awards were given to those who have shown remarkable bravery or have gone above and beyond to help others while coping with the devastating impact of heart and circulatory disease.

    It was a wonderful evening where the bravery and courage of our heart heroes was celebrated.

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British Heart Foundation Video

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British Heart Foundation – Why Work For Us?

Help beat heartbreak for everyone

At the British Heart Foundation, there’s one thing that motivates all of us, and that’s funding research to beat the world’s biggest killers - heart and circulatory diseases.

We are now one of the UK’s largest and best known charities. Our workforce spans England, Wales, Scotland and Northern Ireland. We pride ourselves on giving our people a working environment that is rewarding and supportive, inspiring and challenging.

(As well as our Glassdoor ratings and reviews, we're very proud of our rating on

From Internal Communications and IT to Retail and Digital Marketing, we attract
experts. But experts who are driven by wanting to be part of something bigger. We’re all here to play our part in keeping families together. From our offices to our shops - we’re here to beat heartbreak forever.

Our diversity is our biggest strength, we have job opportunities available in our
offices dotted across the UK, in over 700 stores, and we even offer home based
roles. All we’re interested in is talented, hard working people who share our values.

As a world class organisation, we offer competitive salaries and an attractive
package of benefits, designed to support the health and wellbeing of everyone who works here. We also provide a supportive and encouraging environment for your career and skills to flourish.

Everyone who works here lives our values every day: brave, informed,
compassionate and driven. Because whatever role we are in, we share the same
fearless commitment to sparing families the heartbreak of conditions like stroke,
heart failure, atrial fibrillation and other heart diseases - conditions that currently kill 1 in 4 in the UK.

The most important thing you need to know about working at the British Heart
Foundation is that every single day is about protecting our mums and our dads, our brothers and sisters, our grandparents and our friends. Together, we can beat
heartbreak forever.

Career development

When you join the BHF we want you to feel valued every day. You'll be empowered to develop your knowledge and skills, and encouraged to be ambitious in reaching for the next challenge.

We want you to succeed, and will strive to provide all the tools, support and exciting opportunities you need to do the best work of your life. A vital part of this is by asking you to play a proactive role in your own development, and immerse yourself in BHF’s culture of continual improvement, curiosity and collaboration.

You'll be supported to create a personal development plan, mapping out your aims and aspirations for personal growth. Then we’ll help you to go for it.

The learning and development opportunities we offer include:

Graduate programmes

If you’re starting out in your career or looking for a change in career, you might not know exactly what you want to do yet. But perhaps you do know you want to make a difference. As a large world class organisation we offer a wealth of opportunities to start shaping your professional life.

Whether you’re an IT whizz, have a way with words or a head full of fundraising ideas, we’ll nurture your talent and show you what it’s like to have a job that really matters.

Graduate Retail programme

We’re not just the UK’s leading charity retailer - we hold our own against the UK’s leading commercial retailers, too. And that’s why if you’re a graduate with ambitions for a career in retail, we can offer you the entrepreneurial environment, hands on training and expert knowledge that will get you on track for success.

We look for graduates who are out to maximise profits and get experience of the whole retail sector, while being motivated by the chance to help fund life saving research. We shape our graduates for a long term managerial or leadership career in retail - because if we’re going to beat the world’s biggest killers, we need to brightest and best on our team.


The application process for the 2019 intake will open this winter, but please check our Career site for other roles.

Together with Macmillan Cancer Support we deliver the Gradunique development programme for graduates who are ambitious to work in the charity sector. The two year programme gives exceptional graduates the opportunity to work, full time, in paid positions for both charities - 12 months in each.

This unique partnership between the BHF and Macmillan Cancer Support provides incredible exposure to the sector. You'll gain hands-on experience across a wide range of functions in two of the UK's leading charities and the chance to make vital connections.

Each year we’re looking for four recent graduates. To be successful, you'll need to show us that you are passionate about making a difference and ready to take on responsibility while working with others. We want graduates who are excited by the prospect of making a real impact on others' lives. You'll need to be accountable from day one, and hungry to learn from those around you.

For further details, please visit please visit

Tech Talent Charter

Heart and circulatory diseases do not discriminate and as much as we are committed to beat heartbreak for everyone, we are also committed to be an inclusive employer for everyone.

We are proud that the diversity of our supporters is also reflected in the diversity of our workforce. Our equality and diversity agenda spans across our charity and we pride ourselves in being an inclusive employer who puts diversity at the heart of everything that we do.

Our commitment to the Tech Talent Charter is just one of the many ways we champion diversity.  Supported by a series of initiatives and pledges, our recruitment and retention practices demonstrate how much we cherish the value that diversity brings to our workplace and culture.

The world of IT is traditionally under represented with only around 17% of IT roles being occupied by females. This is why we are delighted to have Ursula Dolton, Director of IT and Business Change, at the BHF.

Ursula Dolton - Director of IT and Business Change

Here she describes how we can encourage more women into IT;

“Only one in six tech specialists in the UK are women and only one in ten are IT leaders, so at the BHF we want to buck that trend and make IT more inclusive.

“Technology is not just hard drives and cables - it’s at the forefront of high profile projects which touch every facet of the business. We act as an enabler for the organisation to operate digitally and be innovative in a number of ways.

“What is fantastic is that I lead a great team and we are actively looking to create an inclusive environment where more women can pursue their passion for technology.”

Find out more about the powerful work of our talented Digital & Technology teams the Digital@Heart blog

How will your volunteering help us?

Through your skills, expertise and time, you are playing a vital role in beating heartbreak forever.

The money generated by our activity in shops, events, community fundraisers and offices pays for research that will save countless lives and change the future.

What will you gain from volunteering?

Whatever your reasons for volunteering, we're truly grateful, and we want to make sure you have a fantastic experience in return:

  • Gain transferable skills and work experience
  • Enhance your CV
  • Access to qualifications (England only)
  • Work towards your Duke of Edinburgh’s Award
  • Meet new people
  • Have fun
  • Do something you enjoy
  • Build your confidence
  • Improve your fitness
  • Support your community
  • Make a difference
  • Experience something new
  • Share your knowledge and experience.

Be brave: enquire today

British Heart Foundation Reviews

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British Heart Foundation Chief Executive Simon Gillespie
Simon Gillespie
69 Ratings
  • Featured Review

    "Best place I've ever worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Wolverhampton, England
    Current Employee - Assistant Manager in Wolverhampton, England
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)


    Meeting lots of lovely People, great working environment, never a dull moment, very supportive management


    No complaints from me, very happy to be here

    Advice to Management

    Thank you !

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British Heart Foundation Photos

British Heart Foundation photo of: New store in Kingston
British Heart Foundation photo of: Open for business! Our new Kingston store
British Heart Foundation photo of: Looking for volunteers in our Kingston store
British Heart Foundation photo of: Lovely clothing department in our new Kingston store
British Heart Foundation photo of: Our glossy new Kingston store
British Heart Foundation photo of: Great merchandising by the Retail Team
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British Heart Foundation Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Program Coordinator Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at British Heart Foundation (London, England) in December 2017.


    Interview process was relatively easy. I applied online and received an email about a week later asking me to come in for an interview. I interviewed with two people, one being my report lead and the other being the department head. They made for a very welcoming and friendly environment and explained the interview process very simply. The asked questions on a rotational basis.

    Interview Questions

    • What attracted you to this role?   1 Answer
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