Working at Bromford |

Bromford Overview

Wolverhampton, England
1001 to 5000 employees
Non-profit Organisation
Social Services
£100 to £500 million (GBP) per year
We’re one of the biggest housing associations in the country, providing homes to more than 100,000 people across central and south west England. At our heart is our purpose: We invest in homes and relationships so people can thrive.

Everything we ... Read more

Mission: We invest in homes and relationships so people can thrive.

Glassdoor Awards

Best Places to Work: 2020 (#26), 2019 (#4), 2018 (#3)

Top CEOs: 2018 (#40), 2017 (#11)

Company Updates

  • Plans for one of Gloucestershire’s first off-site modular housing schemes have been given the go-ahead in Winchcombe. Work is expected to start on site in September, with customers expected to move into the new homes in early 2021.

  • Bromford enters into £100m partnership with Legal & General to deliver more new homes. These homes will serve the communities in which we operate as well as playing an important role in getting the UK economy back on track.

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Bromford Video

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Bromford – Why Work With Us?

Do you belong at Bromford? 

We believe in providing warm, safe homes but ultimately we want to help people achieve more for themselves, their families and their communities.


Working with us gives you a rewarding career with a real purpose. Despite our size, we’ve never lost our focus on people, because we genuinely care about all of our customers and the communities we work in. And we want to do even more which is why we’re committed to building thousands of new homes and to reducing homelessness.


Running through everything that we do is our DNA, our values: Be Honest, Be Bold, Be Brilliant, Be You. Created by our colleagues, they encapsulate everything that we do.


Enabling thousands of people to live in safe, warm homes and helping them to thrive is a big challenge, but the rewards are big too. Working with us you’ll learn new skills, work alongside a dedicated team and help people chase their dreams, while we help you chase yours too. It’s this commitment which saw us named among the top 50 companies to work for in the UK, for three years in a row.


So, check out our latest vacancies on our jobs page.

We recognise the fact that everyone is different, so we offer a range of benefits that empower colleagues to make those important choices for themselves.

These include trust based flexible working, a competitive salary, attractive and affordable pension options, a generous holiday allowance with the option to buy and sell days, plus much more. 

Take a look at some of our benefits on offer below. 


Pay and financial wellbeing 

It’s important to us that our colleagues feel they get paid fairly for the roles they do so we continually benchmark pay to make sure it’s always competitive. You’ll also be eligible for an annual performance related pay bonus of up to 10% of your basic salary. 

We have a choice of a defined benefit  or a defined contribution pension schemes that you  are able to join. You’ll also be able to take advantage of our financial wellbeing programme; a range of tools to help you manage your finances effectively and to maximise your income.


Work-life balance 

We operate on trust based flexible working. So for many of our roles, colleagues work their weekly contracted hours in a flexible way. In these jobs you are not bound by core hours or start and finish times; but you can work flexibly, as long as your work is completed. 

We support this with a generous holiday allowance of 27 days (this is in addition to the statutory bank holidays) and the opportunity to buy and sell up to one weeks’ annual leave each year. And of course, we support those colleagues with families and other care commitments through our family friendly policies.


Health and wellbeing 

The wellbeing of our colleagues is extremely important to us. When you join us you are immediately eligible for  for enhanced sick pay, up to 6 months full sick pay so you have that financial security when you may need it the most. 

We provide a versatile colleague assistance programme where you can get advice about legal matters, mental health issues, debt advice, dietary and fitness guidance, childcare and much more. We also provide face-to-face and telephone counselling service, and have more than 70 qualified Mental Health First Aiders working for us who you can speak to whenever you need to. 


Flexible benefits 

Every year you’ll receive an annual allowance of £500 which you can use to spend towards a choice of benefits including things like private medical cover, dental treatment and gym membership. 

We also offer an online reward portal where you can save money on your shopping bills and receive cashback on purchases; everything from weekly supermarket shops to booking your next summer holiday.


Learning and development 

We want to help you fulfil your potential by working with us. You’ll have the freedom to think for yourself and take on responsibility in an environment that both challenges and supports you.  

At Bromford, we offer continuous personal and professional development; committing to growing our own. This could be through internal job moves or secondment opportunities or specialist training courses for existing leaders and aspiring leaders of the future. 

We also recognise the value of giving colleagues a period of sabbatical leave as an opportunity to broaden their experiences (e.g. travelling abroad) or to try out something new (e.g. voluntary or charitable work).

Our people are the reason for our success and will be even more so in the future.


Everything we do is about investing in homes and relationships so people can thrive. It’s our purpose. It’s a big challenge to ensure thousands of people live in warm, safe homes and enabling them to thrive and we need people who live our DNA to do this. And we’re committed to enabling all of our colleagues to thrive to help us achieve this.


For our people to be successful we are committed to investing in creating brilliant leadership through our organisation. We will also invest considerably in apprenticeships and graduates as well, aiming to have attracted 100 to work for us over the next five years. 

The Bromford DNA is at the heart of who we are, what we do and why we do it.


More than 500 colleagues were involved in creating our DNA, talking about why Bromford is special for them, what makes us different and how we should operate. Now our colleagues are working together every day bringing the DNA to life in everything they do.




Be Honest 

We do what we say we will and are open to being challenged and challenging others. And when things go wrong we hold our hands up, admit it and learn from our mistakes. We build relationships based on openness, respect and integrity.


Be Brilliant 

We work smarter, not just harder and collaborate with others to get results and hold ourselves and others accountable for achieving our goals. We see the best in people and believe we can all achieve more. We’re curious about learning new things.


Be Bold 

We do the right thing for our customers and colleagues. We love new ideas and views and challenge assumptions. We work with confidence and empower others to make decisions for themselves.


Be You 

We embrace the fact that everyone is different and encourage people to use their life experience and personality every day to create positive experiences for customers and colleagues. We think big, are positive and celebrate our successes and those of others. We’re energised, happy and productive. 


Do you belong at Bromford? 

If you think our DNA matches yours, we'd love to hear from you. Take a look at all our current vacancies on our jobs page.

Bromford Reviews

  • Featured Review

    "My experience working at Bromford"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Wolverhampton, England
    Current Employee - Financial Analyst in Wolverhampton, England
    Positive Outlook
    Approves of CEO

    I have been working at Bromford full-time (More than 8 years)


    Colleagues are always so helpful and supportive, the option of working from home is always available, you are trusted to complete your own work within the deadlines, Bromford supported me 100% in achieving my AAT Level 2 qualification, there is a lot of focus on colleague satisfaction, a good home/work life balance is always promoted by leaders


    None that have stuck in my mind

    Advice to Management

    Thank you and keep up the good work

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Bromford Photos

Bromford photo of: A great example of getting the work/life balance right
Bromford photo of: Colleague Pete embracing life working from home on his narrowboat!
Bromford photo of: Comms manager David working from home during lockdown
Bromford photo of: A selection of colleagues embracing working from home during lockdown
Bromford photo of: Congratulations to Vicky, another worthy Brommie award winner
Bromford photo of: Brommie award winner Natalie collecting her prize of £500 shopping vouchers
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Bromford Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Contract Coordinator Interview

    Anonymous Interview Candidate in Wolverhampton, England
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Bromford (Wolverhampton, England) in July 2019.


    Applied online and got a call back within 4 working days, an interview was scheduled within 6 working days.
    Most questions were behavioural based, related to the job: ‘what will you do if…’, also question to get to you as a person, etc. I was interviewed by 2 people: more and less senior. There supposed to be an Excel test and the laptop was laying on the table in the conference room.
    As soon as an interview ended and I wasn’t asked to do the test, I understood, I will be not hired. An interview was not difficult, a very positive atmosphere was created. Decision was made quickly: within 2 days. Despite the end result it was a good experience in general.

    Interview Questions

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Bromford Awards & Accolades

  • Public Sector Contact Centre of the Year, UK CCF Awards, 2018
  • 3rd place in The Best Places to Work in the UK, Glassdoor, 2017
  • Outstanding Innovation of the Year, Chartered Institute of Housing UK Housing Awards, 2017
  • Landlord of the Year, West Midlands Energy Efficiency and Healthy Homes, 2017
  • Employer of the Year, West Midlands Awards, 2017
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