Working at Bromford |

Bromford Overview

Wolverhampton, England
1001 to 5000 employees
Non-profit Organisation
Social Services
£100 to £500 million (GBP) per year
We are a housing association – one of the biggest in the country, with 44,000 homes spread across central and south west England. We believe in providing warm, safe and secure homes. But ultimately, we’re a people business. Not only do we care about the ... Read more

Mission: We invest in homes and relationships so people can thrive.

Glassdoor Awards

Best Places to Work: 2020 (#26), 2019 (#4), 2018 (#3)

Top CEOs: 2018 (#40), 2017 (#11)

Company Updates

  • Bromford and NatWest deliver inaugural ESG linked loan through a new partnership.

  • We invited thirty college students to visit a new Bromford housing development to get some vital on-the-job experience.

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Bromford Video

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Bromford – Why Work With Us?

Over the past few years we’ve grown to become one of the biggest housing associations in the country. But despite our size we’ve never lost our focus on our people, customers and the communities we work in; which is why we’ve been voted among the top 50 companies to work for in the UK, for three years in a row.


We believe that having a great place to call home is just the start and with the right relationships and someone who believes in your potential almost anything is possible. And that’s why we’ve revolutionised the way we interact with our customers by introducing a coaching approach which allows us to build real relationships with everyone who lives in our homes.


Every day we’re working with our customers to improve their homes and lives and to achieve our goals. Our people are the reason for our ongoing success and we’re committed to investing in them to ensure everyone has the skills and knowledge they need to achieve their full potential.


And our DNA runs through everything we do and the way we do it. So whether you’re looking for a new role in coaching, maintenance, construction, customer services, finance or IT, if you’re bold, brilliant and honest, we want to hear from you. Check out our latest roles now on our jobs page. If there’s nothing of interest today, keep checking back as we regularly post new roles.

We recognise the fact that everyone is different, so we offer a range of benefits that empower colleagues to make those important choices for themselves.

These include trust based flexible working, a competitive salary, attractive and affordable pension options, a generous holiday allowance with the option to buy and sell days, plus much more.

Take a look at some of our amazing benefits on offer below.


Pay and financial wellbeing

It’s important to us that our colleagues feel they get paid fairly for the roles they do so we continually benchmark pay to make sure it’s always competitive. We also offer a performance related pay bonus of up to 10% of colleagues’ basic salary.

We have a choice of defined benefit and defined contribution pension schemes that colleagues are able to join and we provide a financial wellbeing programme; a range of tools to help colleagues manage their finances effectively and to maximise their income.


Work-life balance

We operate on trust based flexible working. Colleagues work their weekly contracted hours in a flexible way; you are not bound by ‘core hours’ or start and finish times; but you can work flexibly, as long as your work is completed.

We support this with a generous holiday allowance of 27 days (this is in addition to the statutory bank holidays) and the opportunity to buy and sell up to one weeks’ annual leave each year. And of course, we support those colleagues with families and other care commitments through our family friendly policies.


Health and wellbeing

The wellbeing of our colleagues is extremely important to us. Everyone who joins Bromford is eligible for enhanced sick pay (up to 6 months full sick pay) irrespective of length of service to support colleagues when they may need it the most.

We provide a versatile colleague assistance programme where colleagues can get advice about legal matters, mental health issues, debt advice, dietary and fitness guidance, childcare and much more. We also provide face-to-face and telephone counselling service, and have more than 70 qualified Mental Health First Aiders across our geography.


Flexible benefits

Colleagues receive an annual allowance of £500 each year which can be used to spend towards a choice of benefits including things like private medical cover, dental treatment and gym membership.

We also offer an online reward portal where colleagues can save money on their shopping bills and receive cashback on purchases; everything from weekly supermarket shops to booking your next summer holiday.


Learning and development

We’re curious about learning new things. We offer continuous personal and professional development; committing to growing our own. This could be through internal job moves or secondment opportunities or specialist training courses for existing leaders and aspiring leaders of the future.

We also recognise the value of giving colleagues a period of sabbatical leave as an opportunity to broaden their experiences (e.g. travelling abroad) or to try out something new (e.g. voluntary or charitable work).

Our housebuilding programme is growing in size and strength and we need brilliant people from the construction sector to join our talented in-house team.


We’re investing £1.5bn to build 14,000 new homes, from one and two bedroom apartments, to bungalows, to four bedroom detached houses. This year we’re on course to build more than 1,000 new homes at sites in the Midlands and Gloucestershire with more due to start soon and thousands more planned for the next decade.


With our growing development programme we’re looking for people with a range of skills from the construction sector to join our team, from those in the office securing deals for new land and putting the plans together, to those on site building these much-needed new homes.


If you have experience in the residential construction sector and are looking for a new challenge, why not join us on this exciting venture? Check out our latest vacancies on our jobs page.


Bromford is continuously investing in its communities, as we believe every customer should enjoy a home that is safe, secure, and warm. We are always looking for multi-skilled tradespeople to join our talented home maintenance team to help us deliver these exciting ambitions.


Whatever your background: carpentry, plumbing, gas, electrical, landscaping or surveying, we would love to hear from you. Check out our latest vacancies on our jobs page.


Our innovative localities initiative is completely transforming the relationship we have with our customers.


We’ve shaken off the traditional relationship between a housing association and its customers to create a brand new system. Our focus is invest in people, on what they can do, what they can bring to their community and how they can make the most of their talents.


Interested? Watch this video to hear more about localities from Nina, one of our neighbourhood coaches:

Bromford Reviews

  • Featured Review

    "Came to Bromford 15 yrs ago & have experienced plenty of opportunities to develop and grow"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development Manager in Wolverhampton, England
    Current Employee - Learning and Development Manager in Wolverhampton, England
    Positive Outlook
    Approves of CEO

    I have been working at Bromford full-time (More than 10 years)


    Supportive leaders, clear strategy, DNA


    No real cons for me

    Advice to Management

    to keep developing our coaching practise

See All 195 Reviews

Bromford Photos

Bromford photo of: Team building day for colleagues in new homes
Bromford photo of: Locality Manager, Natalie, winner of our Be.Brilliant Brommie award 2020
Bromford photo of: Our first 'Brommies' colleague awards winner of 2020, Ross (pictured right)
Bromford photo of: Colleages feeling the love on Valentines Day
Bromford photo of: Neighbourhood coaches having a quick catch-up at lunchtime and walking their furry friends together
Bromford photo of: Local community event in Perton as colleagues and partners plant new bulbs for local residents
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Bromford Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Contract Coordinator Interview

    Anonymous Interview Candidate in Wolverhampton, England
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Bromford (Wolverhampton, England) in July 2019.


    Applied online and got a call back within 4 working days, an interview was scheduled within 6 working days.
    Most questions were behavioural based, related to the job: ‘what will you do if…’, also question to get to you as a person, etc. I was interviewed by 2 people: more and less senior. There supposed to be an Excel test and the laptop was laying on the table in the conference room.
    As soon as an interview ended and I wasn’t asked to do the test, I understood, I will be not hired. An interview was not difficult, a very positive atmosphere was created. Decision was made quickly: within 2 days. Despite the end result it was a good experience in general.

    Interview Questions

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Bromford Awards & Accolades

  • Public Sector Contact Centre of the Year, UK CCF Awards, 2018
  • 3rd place in The Best Places to Work in the UK, Glassdoor, 2017
  • Outstanding Innovation of the Year, Chartered Institute of Housing UK Housing Awards, 2017
  • Landlord of the Year, West Midlands Energy Efficiency and Healthy Homes, 2017
  • Employer of the Year, West Midlands Awards, 2017
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