Working at Bupa |

Bupa Overview

London, England
10000+ employees
Company - Private
Healthcare Services & Hospital
£5 to £10 billion (GBP) per year
We began in 1947 in the UK, when 17 provident associations joined together to form Bupa with the purpose of "preventing, relieving and curing sickness and ill health of every kind".

We serve 15.5m health insurance customers ... Read more

Mission: Bupa's purpose is helping people live longer, healthier, happier lives.

With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Company Updates

  • 1 October saw the International Day of Older Persons – To recognise the many older people working at Bupa who make huge contributions to the business every day, we shared stories of some of our Bupa UK colleagues whose many years of work and life experience add a valuable mix of knowledge and skills to our organisation.

    Celebrating the International Day of Older Persons | Bupa

    Worldwide, almost 700 million people are now over the age of 60. By 2050, two billion people, over 20 percent of the world's population, will be 60 or older.

  • In July 2018, we became a proud signatory of the UK’s HM Treasury Women in Finance Charter. The Charter reflects the UK government’s aspiration to see gender balance across financial services.

    The Women in Finance Charter: Our commitment to gender balance

    Bupa's purpose is helping people live longer, healthier, happier lives. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. We serve 15.5m health insurance customers, provide healthcare to over 14.5m people in our clinics and hospitals and look after over 22,900 aged care residents.

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Bupa – Why Work For Us?

Our purpose

We are a purposeful, commercial organisation. Bupa's purpose is: longer, healthier, happier lives. It defines everything we do and is the reason we exist. With no shareholders, our profits are reinvested to provide more and better healthcare fulfilling our purpose.

As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, health assessments and long-term condition management services.

What are our values and how do we bring them to life? 

We enable all our people to bring the very best of themselves to the workplace. We invest through our Smile employee health and wellbeing programme, with tailored activities, tools and benefits in each of our businesses.

Our Performance Energy resilience-building programme operates across Bupa, helping people to be at their best physically and mentally, and to manage everyday pressures.

Mental health is a particular focus as we aim to reduce stigmas and highlight the support available to our people. We've shared personal experiences of dealing with mental health issues and provided guidance to managers to help them recognise and act when people may need support. We also offer our free, confidential support services to our employees.

Our people need the right knowledge, qualifications, skills and experience to give the best possible service and meet our high professional standards. This commitment is captured in the Bupa Code, a must-follow document for all Bupa people. We put a big effort in developing and promoting our own internal talent.

Developing our people is key to our strategy. Global development initiatives in 2017 included participation in the London Business School Global Business Consortium programme and our Leading at Bupa programme. Our ‘HIT’ programme brings small High Impact Teams together to help solve a business critical issue. ‘Bupa Advance’ helps leaders prepare for expanded roles.

Each Market Unit also has its own mandatory training programme tailored to local needs including compliance and regulatory requirements.

We also have new Graduate and Student Placement Schemes in place. Check out what some of our most recent Finance placements have to say:

Anum' Blog 

Ankita's Blog

Emeka's Blog

We pride ourselves on being an inclusive organisation. We welcome everyone, from all talents and backgrounds. We promote a diverse and inclusive workplace and embrace our differences. They make us stronger and reflect the needs of our customers. We do not tolerate any kind of discrimination or bullying and have a strong, independent and confidential ‘Speak Up’  process in place to support this.

We have strong female representation throughout our workforce. Women comprise 38% of our senior managers and 38% of our Executive Team. We are proud signatories of The 30% Club and, with 45% of our Board being female, we’ve surpassed Lord Davies’ recommendation of 33% female representation by 2020, for the third year in a row.

Bupa Reviews

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Bupa Group CEO Evelyn Bourke
Evelyn Bourke
137 Ratings
  • Featured Review

    Helpful (1)

    "Member service advisor"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salford, North West England, England
    Current Employee - Anonymous Employee in Salford, North West England, England
    Positive Outlook
    Approves of CEO

    I have been working at Bupa full-time (Less than a year)


    Amazing building great training and the people are friendly and supportive good varied shifts not one day is the same there’s opportunity all around if you put in the hard work there’s a onsite restaurant gym free drinks brand new state of the art building I like working here


    None that I can think of

See All 569 Reviews

Bupa Photos

Bupa photo of: Marching at London Pride and supporting our DiverCity programme
Bupa photo of: We're not in to stuffy corporate dinners at Bupa. Here's a picture of our Hong Kong Insurance colleagues dressing up for the annual Bupa Hong Kong Team Dinner.
Bupa photo of: The Hive restaurant at Bupa Place
Bupa photo of: Bupa Place, a very green building with a #BREEAM rating of Excellent, reduced our carbon impact and energy consumption, efficient glazing, high-efficiency boilers and lighting control systems.
Bupa photo of: Clinical professionals at work with Bupa Medical Visa Services
Bupa photo of: CareerTrackers interns @ Bupa
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Bupa Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Policy Manager Interview

    Anonymous Interview Candidate in Staines, England
    No Offer
    Negative Experience


    I applied in-person. The process took 2+ months. I interviewed at Bupa (Staines, England) in January 2017.


    Applied in company website. Contacted by recruiter for phone interview. Phone interview with manager and then a face to face interview followed by an on line maths test. Felt that the interview went well but that they didn't really know what they were looking for as the description kept changing. After the whole process above got zero feedback.. wasn't even told I had been unsuccessful! Internal recruiter ignored my polite follow up emails. Gave a very bad impression of the company so glad not to be selected!

    Interview Questions

    • Was asked totally irrelevant questions about maths formulas. This was done by the head of department to test how you respond to situations. It I think it was more just to make people uncomfortable   2 Answers
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Bupa Awards & Accolades

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