Working at Bupa | Glassdoor.co.uk

Bupa Overview

London, England
10000+ employees
1947
Company - Private
Healthcare Services & Hospitals
£5 to £10 billion (GBP) per year
Health insurance accounts for the major part of our business with 16.7m customers and contributes around 75% of revenue. We operate clinics, dental centres and hospitals in some markets, with around 15m customers. We care for around 22,300 residents in our UK, Australia, New ... Read more

Mission: Bupa's purpose is helping people live longer, healthier, happier lives.

With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Company Updates

  • We are over the moon to share that Bupa UK has been named in the top five most sought-after places to work in the UK in LinkedIn’s 2019 Top Companies List.

    http://glassdoor.com/slink.htm?key=vMvfO

    Bupa recognised amongst top 5 companies to work | Bupa

    Bupa's purpose is helping people live longer, healthier, happier lives. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Health insurance accounts for the major part of our business with 15.7m customers and contributes over 70% of revenue.

  • By the end of the day the adults were exhausted. The kids on the other hand were asking when they can come back.

    http://glassdoor.com/slink.htm?key=vMc7F

    Why improving our dental practices is child's play

    Last week the Bupa UK Customer Lab hosted a group of parents and children for a dental insights' generation day. 16 kids between the ages of five and 11 joined us at Bupa HQ, and also visited one of our dental practices, to help us think of ideas to create a better dental experience for kids and families.

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Bupa – Why Work For Us?


Our purpose

We are a purposeful, commercial organisation. Bupa's purpose is: longer, healthier, happier lives. It defines everything we do and is the reason we exist. With no shareholders, our profits are reinvested to provide more and better healthcare fulfilling our purpose.

As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, health assessments and long-term condition management services.


What are our values and how do we bring them to life? 


We pride ourselves on being an inclusive organisation. We welcome everyone, from all talents and backgrounds. We promote a diverse and inclusive workplace and embrace our differences. They make us stronger and reflect the needs of our customers. We do not tolerate any kind of discrimination or bullying and have a strong, independent and confidential ‘Speak Up’  process in place to support this.

We have strong female representation throughout our workforce. Women comprise 38% of our senior managers and 38% of our Executive Team. We are proud signatories of The 30% Club and, with 45% of our Board being female, we’ve surpassed Lord Davies’ recommendation of 33% female representation by 2020, for the third year in a row.

We enable all our people to bring the very best of themselves to the workplace. We invest through our Smile employee health and wellbeing programme, with tailored activities, tools and benefits in each of our businesses.

Our Performance Energy resilience-building programme operates across Bupa, helping people to be at their best physically and mentally, and to manage everyday pressures.

Mental health is a particular focus as we aim to reduce stigmas and highlight the support available to our people. We've shared personal experiences of dealing with mental health issues and provided guidance to managers to help them recognise and act when people may need support. We also offer our free, confidential support services to our employees.

Our people need the right knowledge, qualifications, skills and experience to give the best possible service and meet our high professional standards. This commitment is captured in the Bupa Code, a must-follow document for all Bupa people. We put a big effort in developing and promoting our own internal talent.

Developing our people is key to our strategy. Global development initiatives in 2017 included participation in the London Business School Global Business Consortium programme and our Leading at Bupa programme. Our ‘HIT’ programme brings small High Impact Teams together to help solve a business critical issue. ‘Bupa Advance’ helps leaders prepare for expanded roles.

Each Market Unit also has its own mandatory training programme tailored to local needs including compliance and regulatory requirements.

We also have new Graduate and Student Placement Schemes in place. Check out what some of our most recent Finance placements have to say:

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Bupa Reviews

  • Featured Review

    Helpful (1)

    "Why you should apply to work at Bupa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Operations in Salford, North West England, England
    Current Employee - People Operations in Salford, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bupa full-time (More than 8 years)

    Pros

    Innovative
    Passionate
    Customer Focused
    Employee support and benefits
    Ability to grow and develop
    Excellent working conditions and facilities
    Fantastic transport links - Salford Quays
    These are just a few of the pros, but I would like to add that it's a bit like working for a small family firm, even though its obviously a Global Healthcare Provider. The management really take an interest in you as a person, your wellbeing and take the time to get to know all about YOU. It's quite remarkable really when you consider the size of the business.

    Cons

    I Can't think of any

    Advice to Management

    Keep doing what your doing. Your commitment to adapt in this ever changing world ensure that Bupa is an exciting place to work. You are passionate about the service we give to our customers and you look after your staff remarkably well. Bupa is part of my extended family and I cannot imagine ever working anywhere else. Trust me I know, I left several years ago to try something new and couldn't wait to come back. Thank you Bupa you have been part of my life for 25 years and I can't imagine it without you.

See All 786 Reviews

Bupa Photos

Bupa photo of: Marching at London Pride and supporting our DiverCity programme
Bupa photo of: Celebrating Birthdays
Bupa photo of: Smile
Bupa photo of: LoLs at the BlueApple Dental Practice
Bupa photo of: Bupa Challenge Intermediary Event
Bupa photo of: Celebrating London Pride at the Cromwell Hospital
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Bupa Interviews

Experience

Experience
59%
19%
22%

Getting an Interview

Getting an Interview
63%
12%
9%
7
5
3
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    PeopleSoft Analyst Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Bupa (Manchester, England) in October 2018.

    Interview

    Pre screening by phone with HR Team. Interview with Team Leader and Manager in a tiny room on bar stools. Half way through interview told compulsory working form home for 2 days a week which had never been mentioned before by Agency or HR Team.

    Interview Questions

    • Competancy questions based on company values.   1 Answer
See All 126 Interviews

Bupa Awards & Accolades

  • Top Companies 2019: Where the UK wants to work now, LinkedIn Top Companies, 2019

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