Working at Candlelight Care | Glassdoor.co.uk

Candlelight Care Overview

Glastonbury, England
51 to 200 employees
1988
Company - Private
Healthcare Services & Hospital
Unknown / Non-Applicable
We are here to look after you. You may be surprised by all the different things we can do.

We are a family-owned company with more than 25 years’ experience of working in the community, taking care of people in their own home. From walking dogs to ... Read more

Mission: OUR MISSION is to provide our clients with the quality of care and support that we would expect for ourselves and our family, and to create a working environment that will attract, motivate, develop and retain our staff.

Company Updates

  • WESTBURY CARER & SUPPORT WORKER CAROL ACHIEVES LEVEL 2 DIPLOMA
    A member of care staff from Westbury is celebrating after achieving her level 2 Diploma in Health and Social Care.
    Carol Gill is a Care and Support Worker for Candlelight Care, and she completed her award with their support.
    Lorna Kent, Registered Manager at Candlelight Care in Westbury, said, “Everyone at Candlelight Care is delighted for Carol, who has worked very hard to gain her Diploma.”
    Candlelight Care is a family-run company offering homecare and live-in care services in Dorset, Somerset, Wiltshire and East Sussex. With a Head Office in Glastonbury, Somerset, it has been caring for people of all ages in their own homes for 30 years. Candlelight Care has been awarded the Investors in People Bronze standard for its commitment to developing its staff.

  • We are pleased to announce that Lorna has received her Registered Managers status from CQC for both the Sherborne & Westbury branches. Congratulations Lorna...

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Candlelight Care – Why Work For Us?


Candlelight Care is family owned and family run, with strong values of service and a real passion for helping people of all ages succeed in their wish to remain independent in their own home.

From small beginnings in Butleigh, Somerset, over 25 years ago we have steadily grown in size and now have five branches in Glastonbury, Sherborne, Trowbridge, Wimborne and Uckfield, plus Candlelight24 Live-In Care which is based in Trowbridge.

OUR VISION is that through our committed teams of care staff we will be a reliable and quality-driven homecare company with a diverse range of services for people of all ages. We will focus on continuous training and development to ensure employee excellence and maintain a stable, caring and compassionate workforce.

OUR HOMECARE SERVICES
Homecare is a word that covers a wide range of assistance available to people in their own home. Whether for short or long-term needs, all our services are tailored to suit individual situations and your local Candlelight branch will be delighted to give you any more information you require..

  • Personal Care
  • Practical Support
  • Convalescent Care
  • Night-time Care
  • Companionship
  • Breaks for Family Carers (respite)
  • Children and Families
  • Special Care
  • Live-In Care

Candlelight Care Reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Lugg
8 Ratings
  • Featured Review

    "Candlelight Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time (More than a year)

    Pros

    Good company, excellent teams,good pay, caring company

    Cons

    Can be long hours but that is caring

    Advice to Management

    Stay listening to us

See All 9 Reviews

Candlelight Care Photos

Candlelight Care photo of: Three of our Registered Managers
Candlelight Care photo of: Very proud of our finalists (2017)
Candlelight Care photo of: Alzheimers Cup Cake Day 2018
Candlelight Care photo of: Long Service Awards
Candlelight Care photo of: The bears are back in town!
Candlelight Care photo of: Recruitment Open Day
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Candlelight Care Interviews

Experience

Experience
100%
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Getting an Interview

Getting an Interview
50%
50%

Difficulty

2.0
Average

Difficulty

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Average
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  1.  

    Caregiver Interview

    Anonymous Employee in Glastonbury, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Candlelight Care (Glastonbury, England) in September 2017.

    Interview

    The interview was taken by the branch Manager. I was made to feel very welcome by the receptionist upon arrival who then offered me a drink and lead me to the Manager's office. The Manager enabled me to feel very relaxed, listened to and encouraged. I was asked about the hours I would like to work and we agreed these during interview. The interview was documented by the Receptionist and I was given opportunities to ask questions. I found all the staff I encountered on this day to be very friendly and welcoming, the atmosphere in the building was very relaxed and I left feeling as though I was a part of the team instantly.

    Interview Questions

    • What would I do should a client ask me how another client was, bearing in mind they are good friends.   2 Answers
See All 2 Interviews

Candlelight Care Awards & Accolades

  • Investors in People, Bronze, 2018
  • Celebrating 30 years!, Candlelight Care, 2018

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