Capita Overview

  • London, United Kingdom
  • 10000+ Employees
  • 1984
  • Company - Public
  • Consulting
  • $2 to $5 billion (USD)

Capita is a consulting, transformation and digital services business. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we ...
Mission: Creating better outcomes for our people, clients, shareholders and society.

Company Updates

November 29, 2021
Did you know that 1,300 people at Capita have enrolled onto apprenticeships in the UK in the last two years? That’s 1,300 colleagues who have developed new skill sets and gained experience to help them move forward in their careers. More than two thirds of those who took part say the experience has bolstered their confidence and self-belief, and we’re excited to share that a third of them have been promoted. That’s been the case with Abbey who works within our Quality & Control department and saw an opportunity to develop her skills with a Project Management Apprenticeship.
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What people are saying about Capita

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Do any people feel like the anti-black racism conversation that ignited last year was sort of hijacked by the BIPOC equity movement? For example, Asian Americans make more money per capita and per household than all other ethnic groups in the US, by a significant margin, followed by white people, then latinos, and then black people. Have we lost our focus on who needs the most help in our industry and beyond? (I'll post links to sources below.)



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Capita Reviews

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Approve of CEO
Jon Lewis
Jon Lewis
1,328 Ratings
Current Employee

"Customer service"

Dec 5, 2021 - Customer Service in Sheffield, England


When the contract finished. Was moved onto a different department without interview


Very busy
Not the best customers
See All 4,953 Reviews

Diversity & Inclusion at Capita

(1260 reviews)

Diversity Programs & Initiatives

We can only create better outcomes with the right people behind us. That’s why we encourage an open, honest working environment where everyone can be themselves and be valued for their differences. Join us and you’ll have the opportunity to work on a variety of diverse and exciting projects while

Diversity & Inclusion FAQs

All answers shown come directly from Capita Reviews and are not edited or altered.

Does there seem to be diversity at Capita?

...Salary is good, managers are good , work culture is also ok diversity...Read More

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Capita Photos

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Capita Interviews

Getting an Interview
Applied online56%
Recruitment Agency15%

  1. Featured Interview

    HR Administrator Interview

    Anonymous Employee in Edinburgh, Scotland
    Accepted Offer
    Positive Experience
    Average Interview

    I applied online. The process took 7 weeks. I interviewed at Capita (Edinburgh, Scotland) in Feb 2021


    Good, the process includes 2 stages: with the hiring managers and with the leader of your team. The interview vibe is friendly and easy to approach. The first one is mostly focused on your competency and the second one is the opportunity for your team to explore your personality and whether you are a good fit to the team

    how you manage your work.

    1 Answers

See All 713 interviews

Capita Awards & Accolades

  • Most Innovative Companies in the WorldForbes Magazine2016
  • Most Innovative Companies in the WorldForbes Magazine2015

Popular Careers with Capita Job Seekers


Capita FAQ

(63 Questions)

All answers shown come directly from Capita Reviews and are not edited or altered.

See questions about:

Does Capita offer massages?

...Fair wage, lots of doss days, management dont mind you spending the whole day watching Netflix or playing online games in browser, most days will start with as much free coffee as you can drink and reading the news for an hour, whilst you wait for a call....

August 5, 2020

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