Capital Blue Cross Overview
3.9★- www.capbluecross.com
- Harrisburg, United States
- 1001 to 5000 Employees
- 1 Location
- Type: Non-profit Organisation
- Founded in 1938
- Revenue: $2 to $5 billion (USD)
- Insurance Carriers
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Capital Blue Cross Reviews

Pros
Ability to work remotely. Good benefits. Pay is average for the amount of knowledge you need to actually help a member
Cons
Chronic mandatory overtime. Staffing levels are always short since the day I was hired. There is an extensive training period; however, it is at a high level and does not get into the details of the calls you receive from members, brokers, providers or group administrators. You can't win - either you miss adherence, quality, hold time, average talk time or ACW.
Capital Blue Cross Interviews
Pharmacy Data Analyst Interview
Anonymous Employee in United StatesNo OfferNegative ExperienceEasy InterviewApplicationI applied online. The process took 3 weeks. I interviewed at Capital Blue Cross (United States)
Interview
Had initial interview with recruiter who was seemingly nice. Also had a follow up interview with a technical POC from on the team.
I was ghosted by them entirely after the interview process. Just sent them polite follow up emails at reasonable interviews (weekly) with no responses.
I wouldn’t waste my time interviewing with this company. A quick response would have sufficed.InterviewTell me about your background.
Answer Question
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Company Updates

We welcomed a new class of students to Big Brothers Big Sisters of the Capital Region - Pennsylvania “Beyond School Walls” program. In the months ahead, our volunteer employees will assist students in exploring career opportunities, building professional relationships and creating greater futures.
Capital Blue Cross Awards & Accolades
- America's Best Mid-Size Employers 2023, Forbes, 2023
- Best Places to Work in PA, Best Places to Work, 2022
Popular Careers with Capital Blue Cross Job Seekers
Capital Blue Cross FAQ
(24 Questions)
All answers shown come directly from Capital Blue Cross Reviews and are not edited or altered.
What is the hiring process like at Capital Blue Cross?
...They regularly ask for feedback on process improvement but responses don’t go anywhere...
5 August 2021
People Also Ask about Capital Blue Cross
Employees rate Capital Blue Cross 3.9 out of 5 stars based on 128 anonymous reviews on Glassdoor.
To get a job at Capital Blue Cross, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Capital Blue Cross and prepare for tough questions.
Overall, 84% of employees would recommend working at Capital Blue Cross to a friend. This is based on 128 anonymously submitted reviews on Glassdoor.
72% of job seekers rate their interview experience at Capital Blue Cross as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Capital Blue Cross.
84% of employees think that Capital Blue Cross has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.