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Capital Blue Cross

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Capital Blue Cross

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Capital Blue Cross Overview

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Capital Blue Cross provides health insurance to individuals and employer groups in central and eastern Pennsylvania. We offer traditional, PPO, HMO, and POS health care plans, as well as dental and vision coverage and Medicare Advantage plans. Our network includes more than 11 ...
Mission: Improve the health and well-being of our members and the communities in which they live.

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Capital Blue Cross Reviews

Capital Blue Cross128
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Approve of CEO
Capital Blue Cross CEO Todd Shamash
Todd Shamash
14 Ratings
    Member Service Representative
    Current Employee, more than 1 year
    Swoyersville, PA
    CEO Approval
    Business Outlook


    Ability to work remotely. Good benefits. Pay is average for the amount of knowledge you need to actually help a member


    Chronic mandatory overtime. Staffing levels are always short since the day I was hired. There is an extensive training period; however, it is at a high level and does not get into the details of the calls you receive from members, brokers, providers or group administrators. You can't win - either you miss adherence, quality, hold time, average talk time or ACW.

    See All 150 Reviews

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    Capital Blue Cross Interviews

    Getting an Interview
    Applied online28%
    Employee Referral11%

    1. Pharmacy Data Analyst Interview

      Anonymous Employee in United States
      No Offer
      Negative Experience
      Easy Interview

      I applied online. The process took 3 weeks. I interviewed at Capital Blue Cross (United States)


      Had initial interview with recruiter who was seemingly nice. Also had a follow up interview with a technical POC from on the team.

      I was ghosted by them entirely after the interview process. Just sent them polite follow up emails at reasonable interviews (weekly) with no responses.

      I wouldn’t waste my time interviewing with this company. A quick response would have sufficed.

      Tell me about your background.

      Answer Question

    See All 26 interviews

    Company Updates

    Capital Blue Cross

    We welcomed a new class of students to Big Brothers Big Sisters of the Capital Region - Pennsylvania “Beyond School Walls” program. In the months ahead, our volunteer employees will assist students in exploring career opportunities, building professional relationships and creating greater futures.


    Capital Blue Cross Awards & Accolades

    • America's Best Mid-Size Employers 2023Forbes2023
    • Best Places to Work in PABest Places to Work2022

    Popular Careers with Capital Blue Cross Job Seekers


    Capital Blue Cross FAQ

    (24 Questions)

    All answers shown come directly from Capital Blue Cross Reviews and are not edited or altered.

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    What is the hiring process like at Capital Blue Cross?

    ...They regularly ask for feedback on process improvement but responses don’t go anywhere...

    5 August 2021

    Read more

    People Also Ask about Capital Blue Cross

    Employees rate Capital Blue Cross 3.9 out of 5 stars based on 128 anonymous reviews on Glassdoor.

    To get a job at Capital Blue Cross, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Capital Blue Cross and prepare for tough questions.

    Overall, 84% of employees would recommend working at Capital Blue Cross to a friend. This is based on 128 anonymously submitted reviews on Glassdoor.

    72% of job seekers rate their interview experience at Capital Blue Cross as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Capital Blue Cross.

    84% of employees think that Capital Blue Cross has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Capital Blue Cross Locations

    • Harrisburg, PA
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    Glassdoor gives you an inside look at what it's like to work at Capital Blue Cross, including salaries, reviews, office photos, and more. This is the Capital Blue Cross company profile. All content is posted anonymously by employees working at Capital Blue Cross.