Working at Carphone Warehouse |

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Carphone Warehouse Overview

London, England
5001 to 10000 employees
Company - Public (CPW)
Consumer Electronics & Appliance Shops
$2 to $5 billion (USD) per year
EE, Telefónica
It’s an incredibly exciting time to join the largest independent phone retailer in Europe! We currently have 2400 stores and new business ventures starting across Europe with various partnerships in places you might not expect. The next 5 years will see this industry ... Read more

Mission: For us at Carphone, it’s not about selling phones that excites us. It’s what this connected technology can do and how it can make lives better that really motivates us, and is the reason why we get out of bed in the morning. We call it our Why or our core ... Read more

Glassdoor Awards

Best Places to Interview: 2017 (#8)

Carphone Warehouse Reviews

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Approve of CEO
Carphone Warehouse Deputy Group CEO Andrew Harrison
Andrew Harrison
143 Ratings
  • "Carphone"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Consultant in Manchester City Centre, England
    Current Employee - Costumer Consultant in Manchester City Centre, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Carphone Warehouse full-time (More than a year)


    Great team, fun , fast pace


    usually really busy work environment , high targets

    Advice to Management

    action speaks louder then words

See All 362 Reviews

Carphone Warehouse Photos

Carphone Warehouse photo of: Personnel Today Award for Best Employer Brand
Carphone Warehouse photo of: CIPD Recruitment Marketing Award for Best Employer Brand
Carphone Warehouse photo of: Our Group and Deputy CEO's with two of our colleagues
Carphone Warehouse photo of: Dixons Carphone enters the London Stock Exchange
Carphone Warehouse photo of: Bake off time for merger day!
Carphone Warehouse photo of: Our Carphone store within a store opens on Oxford St
See All PhotosSee All

Carphone Warehouse Interviews



Getting an Interview

Getting an Interview





    Sales Consultant Interview

    Anonymous Employee in London, England
    Accepted Offer
    Negative Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at Carphone Warehouse (London, England) in February 2018.


    It took them roughly two weeks to contact me after I sent off my application.
    The interview process was quiet straightforward, as they tell you in advance that there will be role play involved. Due to the nature of the job, you just have to choose a phone to sell to the person who is interviewing you.
    I was told that I had the job and that I should wait for the manager to contact me for the training. That was in February and we are now in March. At first I hadn't heard from the manager in weeks, so I decided to ask the manager myself if he had booked my training. A couple of days later, I recieved an email telling me that the vacancy had been filled. I was confused by this, as the manager had taken a copy of my passport, my national insurance number and two proofs of address. Naturally, I was confused by this, so I asked the manager (this time in person) what was going on? The manager's response was that when he processed one person's training, everyone's application was cancelled and he now has to rebook everyone's training again. He also told me to expect him to contact him in 2-3 days. It has now been a week.
    I refuse to be the one to chase the manager around, as it is his job to inform me of the training days. However, as I get the feeling that perhaps I have been lied to, I am now looking for another job.

    Interview Questions

See All 82 Interviews

Carphone Warehouse Awards & Accolades

  • 'Best Specialist Retailer' - Britain's Most Admired Companies, Management Today, 2013
  • Best High Street Retailer, uSwitch, 2013
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