Mission: To enable innovation through intelligent cloud adoption
We followed Takito Cabrera, our Core Operations Analyst based in Vancouver, around for a day to get a glimpse into his superhero ways. Is there any missions he can't complete? http://glassdoor.com/slink.htm?key=vQmrt
Aaron Painter, the new Cloudreach CEO, is a passionate believer in creating cultures of listening as a way to create trust and loyalty with customers. Check out his TED talk: http://glassdoor.com/slink.htm?key=vQGMg
Headquartered in London, Cloudreach is a global cloud enabler and operational services provider working in close partnership with Amazon, Microsoft Azure and Google.
In 2009 we were an idea in a London pub. Now we’re a global business, with hubs in Amsterdam, Atlanta, Berlin, Chicago, Cologne, Dallas, Edinburgh, London, Munich, Norfolk, Paris, Philadelphia, Pune, Seattle, Washington, Vancouver and Zurich. At Cloudreach, we believe that the growth of a great business can only be fuelled by great people. We are born in the Cloud and everyday we live, work and dream in the cloud. We know that the cloud is the present and future of the IT industry - not an addition or variation, but a whole new way of thinking that demands real transformation.
Join us on our journey to design and build the most forward - thinking cloud solutions as we continue to roll-out globally. It’s not your average job, because Cloudreach is not your average company.
Not if. When
Shreni Thakkar, Client Commercial Lead
I am currently a Client Commercial Lead on our Commercial Operations team. I focus most of my efforts on recommending solutions that allow our key customers to transform their global enterprise technology strategy.
There’s nothing like the energy of a startup, especially in tech. A good friend of mine worked at Cloudreach and every time I caught up with her, she’d tell me about how smart and fun her coworkers were and what a great company Cloudreach was. When I saw that they were hiring in New York, I reached out to her and the rest is history.
It’s been a year since then and to say that time flew by at warp speed would be an understatement. Despite the honeymoon phase being over, I still LOVE what I do every day because every day is different. There are so many applied uses for emerging tech within a global enterprise and each organization is so unique. Because Cloudreach doesn’t sell just one particular packaged product or service, it allows me to be much more strategic and consultative in my role. That’s what’s kept me engaged a year later.
It’s always been a dream of mine to work with the smartest minds to create technology for the future and my current role takes me one step closer to that dream.
The role of IT within a global, billion dollar organization has evolved dramatically over the last 15 years or so. The shift from CapEx to OpEx models and being cost centers to now catalysts for revenue growth has forced CTO/CIO’s to completely re-evaluate their existing methodologies. It’s very interesting to be involved working alongside my customers in that process.
As a child I played too many video games and always got in trouble for socializing too much in school (and on the phone at home). That got channeled into a major in Psychology with an incessant curiosity for the practical applications and implications of emerging tech. Driven by my own passion, I strive to demystify emerging tech for my clients and help them seamlessly implement it within their own organizations.
I think my success stems from a true desire to see my clients succeed.
A solid support system is everything. Being mom is my favorite role, but man does it tire me out! Trying to find the right balance between being on point at work and being present when you’re at home is constant. However, remembering that you don’t have to do it alone is key.
Also – today’s kids have access to so many more STEAM focused programs than we did. Take advantage of what’s available in your area. It’s never too early to get your kids interested in the sciences.
Good question, lol. I’ll find one – does my group of friends that I get cocktails with count?
Family and authentic experiences. I come from a very close, very large Indian family with a countless amount of cousins and almost all of us are first generation in the States. Each of our parents came here with very little in order to provide better for their kids and it’s been amazing to see what they’ve all collectively achieved. I’m always inspired to make sure that I honor that spirit now that I have my own children.
A few months back, Cloudreach jointly with our partners (AWS, Google, MSFT) hosted a Cloud Immersion Week for the Blackstone CTO/CIO community. It was a week in Seattle spent with some of the most brilliant minds in the tech community having conversations that potentially impact billions of dollars of revenue across the world. Everything from Quantum Computing to AI/ML, to Blockchain. It was a very surreal week.
That and the kick off in Lisbon last year
Be prepared to work hard, think outside the box, have a true passion for tech and then fasten your seatbelt because everything following will be a hell of a ride. It’s the true cloudy way.
Andreas Bauer, Service Delivery Lead
A Service Delivery Lead is the connection between Operations customers and internal Cloudreach departments. We help to translate customer business requirements and their daily pain points into technical or non-technical solutions.
As a ‘middle man’, I speak with customers almost daily. Therefore, I can advise all my colleagues, no matter which business unit, on customer issues. And that’s exactly what I love about my job.
It keeps within limits. Actually, I can do my work from anywhere, but it is also very important to meet the client from time to time in person.
Actually, there were several reasons. My first contact with Cloudreach was about 5 years ago when I was at a business looking for an IT partner who could take over our 24/7 operations in the cloud. So I was in the same situation as some of my customers now.
From the very beginning, I enjoyed Cloudreach’s human and flexible approach, not only to its own employees, but also to its customers. Over the period of a few years, I helped many different departments and applications transition to the cloud, so when Cloudreach were looking for an SDL in Munich I thought it made sense to take my skills and experience there. Coming from the Bavarian outback, I always wanted to work for an international company and face new challenges in other countries.
German customers had long prejudices like, ‘the cloud is not secure enough’, ‘everyone has access to my data’ or ‘we lose control over our data’. However over time, the attitude, especially of large companies, has changed. They recognise the potential of this business and do not longer see it as a ‘trend’, but realise that it is a real alternative to their previous approaches.
Cloud computing blurs the boundaries between pure infrastructure and application, and of course, this also affects the operation teams of customers. There used to be a strict separation between development teams and operation teams. Today the motto is more ‘You have to run (operate), what you built’. In other words, those who develop something are responsible for their daily operations. And that does not only require some other skills but, above all, a different mindset.
To be honest, at first it was a bit irritating to be the only one in the Operations Department in Munich. All your Operations colleagues are in Scotland or Canada. But that lasted exactly one week and I was fully integrated. There are no cliques as I know it from other companies (for example, Sales only going to lunch with sales, Ops only with Ops). This is unthinkable here in Munich – we all hang out together. In the meantime, I see many advantages in being able to communicate directly with the colleagues of Cloud Enablement, which gives me a daily look outside the box and brings me to new ideas to solve problems. And honestly, somehow, I now like being THE operations guy for my German colleagues.
Either a rock star – it must be great to stand in front of thousands of people who go crazy as soon as they hear your songs.
Or my cat – Laying around the couch all day, getting food delivered to you, and from time to time, going outside and meeting my buddies – not a bad life!
Always try to deliver a bit more than people expect.
My colleagues, through their cultural and personal versatility and my daily work with them, I now see some things differently and in a more sophisticated way than some years ago. I also appreciate their helpfulness, motivation and humour. We really laugh a lot!
It all started in London! From an idea in a local pub in 2009, Cloudreach's headquarters are located in Farrington and are only a stone’s throw from Leather Lane food market. See what it’s like to work in our Cloudy Hub: A day in our London office
Located in a monumental building overlooking the beautiful and famous canal of the Herengracht, our Amsterdam office is within walking distance to Dam square, the Jordaan and the Wester tower. See what it’s like to work in our cloudy Amsterdam office.
Our second UK office is in the heart of Edinburgh’s old town, nestled at the foot of the ancient hill of Arthur’s Seat and the beautiful modern buildings that house the Scottish Parliament. See what is it to work in our Edinburgh office!
Overlooking Munich, our office is located on the 8th floor of a modern and light building, a short stroll away from Hirschgarten. How about a view of the Alps from our Munich office?
Our new Paris office is located on the iconic Boulevard Haussmann, minutes away from the Champs-Élysées, Parc Monceau and Gare St Lazare. See what it’s like to work in our Paris cloudy hub!
I have been working at Cloudreach full-time (More than a year)
The leadership team really cares about the people and there is a huge investment of both time and money into the culture and taking care of staff. Despite huge growth targets, the company continues to invest in regular offsites to bring global staff together (almost all expenses paid), welcoming office spaces with plenty of supplies, food, drink etc, and a dedicated Learning and Development team to promote career development culture.
Comments suggesting it is becoming a bodyshop are very misleading as this is very much not the case. We have been told there will be a big focus in the coming 6 months on career development for technical roles, as well as plans for how to win more innovative exciting work. There is always change in a growing company, but the things that really matter are not changing (the focus on treating people well).
Because it's a growing company, there are a huge number of opportunities for personal growth and promotion into new roles. The company has always been and continues to be great at giving people a chance to grow into roles and stretch themselves.
It is easy to work too hard because there is always more work to do and it's interesting and challenging work - there is still very much a startup mentality in that sense. It's down to the individual to put their own limits in place and make sure they are keeping a good balance - it is a mature environment where people are trusted to set sensible boundaries. Perhaps some of the younger staff members struggle a bit with managing this themselves.
Advice to Management
Make sure that we continue to focus on treating people well and creating a pleasant place to work. We should continue to think about what leadership means at Cloudreach and ensure that all leaders are upholding these expectations.
I applied through an employee referral. The process took 3 weeks. I interviewed at Cloudreach (London, England) in October 2015.
The process took place over a few weeks, everybody was very friendly and helpful, and I was kept updated. I had plenty of time to meet different members of the team, and the interviews themselves were very different (some were formal and technical whilst others just gave me a great chance to ask lots of questions and learn more about the company). It's a good process because it allows candidates to assess the company, not just the other way round!