Working at Co-op Group | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Co-op Group Overview

jobs.coop.co.uk
Manchester, England
10000+ employees
1844
Company - Private
Retail
£5 to £10 billion (GBP) per year
172 years ago a group of Rochdale businessmen created an idea that changed the world. That when people work together, they’re stronger. And that principles are just as important as profits. They were pioneers. And they left us a legacy that’s as important and ... Read more

Company Updates

  • February is LGBT History Month and we’re celebrating with a series of blogs from LGBT+ colleagues across the Co-op and beyond. Hear from Amelia Cargo about our LGBT+ network Respect and our Stonewall ranking. http://glassdoor.com/slink.htm?key=vQ5Fe

    We're celebrating LGBT History month

    February is LGBT History Month. We're celebrating with a series of blogs from LGBT+ colleagues across the Co-op and beyond. The first is by Amelia Cargo, the chair of the Co-op's LGBT+ network. Many people come to work for the Co-op because we do things differently and I'm certainly no different.

  • We're pleased to announce the appointment of Steve Murrells to succeed Richard Pennycook as Co-op Group CEO, from 1 March. http://glassdoor.com/slink.htm?key=vQnor

    Co-op Group announces appointment of Steve Murrells to succeed Richard Pennycook as Group CEO

    07 February 2017 The Co-op Group today announces that Richard Pennycook is to step down as Group CEO and will be succeeded by Steve Murrells, currently CEO of the Co-op's food business. This announcement is part of transition arrangements for the Group as it prepares to move from the successful Rebuild phase of its turnaround to the Renewal phase.

See All See All

Co-op Group Video

Provided by employer [?]

Loading...

Co-op Group – Why Work For Us?


We’re proudly going back to ‘Being Co-op’: rediscovering for ourselves what made the Co-op different and special for people in the first place.

So we’ve changed our look to draw attention to the significant improvements we’re making to our Co-op membership, the very thing that makes us truly distinctive, must be at the heart of all we say and do.

Our new look will be familiar to many as the ‘clover leaf’. We first used a version of it in 1968 and we’ve chosen this look because it links to a time when people understood how they could be co-owners of their Co-op and how a strong Co-op could help to create strong communities.

Our Business Areas

Co-op Food

As the UK’s largest convenience retailer, we’re proud to be at the heart of towns and villages the length and breadth of the country. But we don’t just want to be the biggest. We want to be the best too. We’re aiming to become the UK’s favourite Community Food Retailer and, together with our 3 million active members, are committed to providing great quality, ethical products at great prices and the most caring customer service around.

Co-op Funeralcare

Each funeral is different, and every person unique. This belief is at the centre of what we do in our funeralcare business, and the way that we work. We take great pride in offering a professional, caring and sensitive service. It's a career that is rare, vital and meaninglful in an industry that’s 100% people focused – those lost, those left behind and those who look after them all.

Co-op Insurance

Cars. Homes. Pets. Businesses. We help our customers protect the things they care about. We get to the heart of our customers’ needs, guiding them through our policies to find the ideal cover, and looking after and supporting them through our claims process from start to finish. We believe Co-op Insurance should be about providing peace of mind and helping our customers when they need us.

Co-op Legal Services

Fixed Fee Solicitors and Legal Advice Without Jargon, this is what our Legal Services business is all about. We’re committed to providing customers with the best possible service - one that’s honest, transparent and relevant to their needs in today’s world. And, since we started in 2006, we’ve grown into one of the UK's leading legal service providers. With over 350 colleagues serving customers across England and Wales from offices in London, Manchester, Sheffield and Bristol.

Co-op Digital

Always leading, pioneering and standing up for what we believe in – that’s the spirit of the Co-op and now, it’s the spirit of our digital team too. Co-op Digital is building a team: cto reate new products, services and platforms, to help the existing Co-op business make the most of digital and to pioneer new ways to co-operate online. 


"What happens when down to earth, decent, hard-working people, who are free to use their best judgement, work for an organisation which carefully balances profits with ethics for the benefit of its members? The answer is that you get magic. Co-op magic. 


Be part of it."

To find out more about how we do things and what makes us different, search #beingcoop on social media.

We have developed our Ways of Being Co-op. They describe how we do things here at the Co-op. In simple terms, they're four phrases about behaviour which our colleagues shaped.


The phrases are:

Do what matters most

Be yourself always

Show you care

Sucess together


We want all our colleagues to feel empowered to live our Ways of Being Co-op.

There’s something a little bit special about the Co-op. Something different and truly unique that sets us apart. And that something is the fact that we’re the UK’s largest mutual business.

This means we're not owned by shareholders, but by our customer members – over seven million of them! It also means that as we're not a plc, we're responsible for looking after our members, our customers, and, of course, our colleagues. And that's the sort of responsibility and ownership we like.

Together, we're one of the UK's biggest food retailers, a major insurance provider, the UK's number one funeral services provider, and a growing legal services provider. In total, we operate 3,750 retail trading outlets, employ nearly 70,000 people and have an annual turnover of more than £11bn. Not bad for a business that started out with just 28 members, over 170 years ago in a small Northern town...

We’ve always had a purpose beyond profit. From the very beginning, we’ve been a commercial organisation first, with an ethical foundation and social responsibilities at our very heart. This unwavering spirit is what makes us unique. And, today, we’re more committed than ever to realising our ethical, social and commercial ambitions. From the range of food in our stores to the diversity of our colleagues, we want to be fair, ethical and socially responsible in everything we do – for our customers, members and our communities. 

To find out more search #TheCoopWay on social media.

The Co-op is a place where you can feel valued for being yourself and supported to achieve success. And, while many other large companies pay lip service to the notion of diversity, there’s a palpable, living, breathing commitment to it here.

Diversity at the Co-op is all about inclusion. We want everyone to feel as if they belong here and we work hard to make sure we appeal to and engage with people from across all sections of society in order to make this happen. We also think that understanding exactly who we are as an organsation is vital to making sure we have a diverse appeal too.

For example, we realise that to many people across the UK, who have grown up with the Co-op brand, we’re as trustworthy and comfortable as an old pair of shoes. But, that a lot of BME groups, won’t have this historic societal connection. So we need to work harder on this and see how we can make stronger links in these areas.

We’re also aware that while a lot of time and money in the UK is spent understanding how we can attract millenials and generation Z to our workforces – we have an aging population too. So, in partnership with Salford University, we’ve commissioned a 3-year research project to look at how we can support and engage with this aging workforce - because this is another, equally important reality of 21st century life.

As is the fight for gender equality in the workplace (and especially the boardroom) – another diversity issue that we champion. And we’re doing quite well as 51% of our employees are female, and we’re above the national average for senior level female roles, although there’s still room for improvement.

Added to this, we’re proud to be the most gay friendly retailer in the UK, ranked 31st in the 2017 Stonewall Workplace Equality Index and the only retailer to feature in the top 100. While Respect, our inclusive LGBT network, has over 10,000 Twitter followers.

So, there’s a huge amount going on – and lots more to do – if we’re to continue reflecting and embracing the changing needs of society today. You’re welcome to join us and join in.

Co-op Group Reviews

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Murrells
2 Ratings
  • Featured Review

    "Caring Co-op"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Middlesbrough, England
    Current Employee - Human Resources Manager in Middlesbrough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Co-op Group (More than a year)

    Pros

    Brilliant benefits
    Caring employer
    Flexible
    Best organisation I've worked for as there are no shareholders and all the profits go back into the business

    Cons

    Be better at letting people know what a great place the Co-op is to work

    Advice to Management

    Open listening with your teams

See All 402 Reviews

Co-op Group Interviews

Interview Experience

Interview Experience
53%
12%
33%

Getting an Interview

Getting an Interview
44%
38%
5%
3
3
1
1

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Team Leader Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took a week. I interviewed at Co-op Group.

    Interview

    Competency based interview and presentation. Structured interview starting with work experience, then followed by questions about specific things you have achieved in previous roles. There was also a presentation for which you have some time to prepare.

    Interview Questions

    • Competency based around examples of things you have done.   Answer Question

    Negotiation

    No negotiation.

See All 55 Interviews

Co-op Group Awards & Accolades

  • Convenience Retailer of the Year 2016, Retail Industry Awards, 2016
  • Stonewall Top 100 Employers, Stonewall, 2016
  • Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
  • UK's 50 Best Places to Work, Great Place to Work, 2009
See More

Co-op Group Locations

Work at Co-op Group? Share Your Experiences

Co-op Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or