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Co-op Group Overview

jobs.coop.co.uk
Manchester, England
10000+ employees
1844
Company - Private
Retail
$10+ billion (USD) per year
172 years ago a group of Rochdale businessmen created an idea that changed the world. That when people work together, they’re stronger. And that principles are just as important as profits. They were pioneers. And they left us a legacy that’s as important and ... Read more

Company Updates

  • Wondering what it's like to work in engineering at Co-op Digital? Gemma explains why now is the time to join us: http://glassdoor.com/slink.htm?key=vQiEW

  • As we're half way through Co-operatives Fortnight, Co-operative Engagement Advisor Nicola has shared her highlights of co-operation from our AGM. http://glassdoor.com/slink.htm?key=vQi5X

    A day of co-operation

    This Co-operatives Fortnight we're celebrating stories of co-operation from across the UK. From helping out neighbours or volunteering at local clubs to tackling major problems like climate change, co-operation is vital as we achieve much more when we work together. Today marks day seven of Co-operatives Fortnight which provides an opportunity to look at how...

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Co-op Group Video

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Co-op Group – Why Work For Us?


We’re proudly going back to ‘Being Co-op’: rediscovering for ourselves what made the Co-op different and special for people in the first place.

So we’ve changed our look to draw attention to the significant improvements we’re making to our Co-op membership, the very thing that makes us truly distinctive, must be at the heart of all we say and do.

Our new look will be familiar to many as the ‘clover leaf’. We first used a version of it in 1968 and we’ve chosen this look because it links to a time when people understood how they could be co-owners of their Co-op and how a strong Co-op could help to create strong communities.

Our Business Areas

Co-op Food

As the UK’s largest convenience retailer, we’re proud to be at the heart of towns and villages the length and breadth of the country. But we don’t just want to be the biggest. We want to be the best too. We’re aiming to become the UK’s favourite Community Food Retailer and, together with our 3 million active members, are committed to providing great quality, ethical products at great prices and the most caring customer service around.

Co-op Funeralcare

Each funeral is different, and every person unique. This belief is at the centre of what we do in our funeralcare business, and the way that we work. We take great pride in offering a professional, caring and sensitive service. It's a career that is rare, vital and meaninglful in an industry that’s 100% people focused – those lost, those left behind and those who look after them all.

Co-op Insurance

Cars. Homes. Pets. Businesses. We help our customers protect the things they care about. We get to the heart of our customers’ needs, guiding them through our policies to find the ideal cover, and looking after and supporting them through our claims process from start to finish. We believe Co-op Insurance should be about providing peace of mind and helping our customers when they need us.

Co-op Legal Services

Fixed Fee Solicitors and Legal Advice Without Jargon, this is what our Legal Services business is all about. We’re committed to providing customers with the best possible service - one that’s honest, transparent and relevant to their needs in today’s world. And, since we started in 2006, we’ve grown into one of the UK's leading legal service providers. With over 350 colleagues serving customers across England and Wales from offices in London, Manchester, Sheffield and Bristol.

Co-op Digital

Always leading, pioneering and standing up for what we believe in – that’s the spirit of the Co-op and now, it’s the spirit of our digital team too. Co-op Digital is building a team: cto reate new products, services and platforms, to help the existing Co-op business make the most of digital and to pioneer new ways to co-operate online. 


"What happens when down to earth, decent, hard-working people, who are free to use their best judgement, work for an organisation which carefully balances profits with ethics for the benefit of its members? The answer is that you get magic. Co-op magic. 


Be part of it."

To find out more about how we do things and what makes us different, search #beingcoop on social media.

We have developed our Ways of Being Co-op. They describe how we do things here at the Co-op. In simple terms, they're four phrases about behaviour which our colleagues shaped.


The phrases are:

Do what matters most

Be yourself always

Show you care

Sucess together


We want all our colleagues to feel empowered to live our Ways of Being Co-op.

There’s something a little bit special about the Co-op. Something different and truly unique that sets us apart. And that something is the fact that we’re the UK’s largest mutual business.

This means we're not owned by shareholders, but by our customer members – over seven million of them! It also means that as we're not a plc, we're responsible for looking after our members, our customers, and, of course, our colleagues. And that's the sort of responsibility and ownership we like.

Together, we're one of the UK's biggest food retailers, a major insurance provider, the UK's number one funeral services provider, and a growing legal services provider. In total, we operate 3,750 retail trading outlets, employ nearly 70,000 people and have an annual turnover of more than £11bn. Not bad for a business that started out with just 28 members, over 170 years ago in a small Northern town...

We’ve always had a purpose beyond profit. From the very beginning, we’ve been a commercial organisation first, with an ethical foundation and social responsibilities at our very heart. This unwavering spirit is what makes us unique. And, today, we’re more committed than ever to realising our ethical, social and commercial ambitions. From the range of food in our stores to the diversity of our colleagues, we want to be fair, ethical and socially responsible in everything we do – for our customers, members and our communities. 

To find out more search #TheCoopWay on social media.

The Co-op is a place where you can feel valued for being yourself and supported to achieve success. And, while many other large companies pay lip service to the notion of diversity, there’s a palpable, living, breathing commitment to it here.

Diversity at the Co-op is all about inclusion. We want everyone to feel as if they belong here and we work hard to make sure we appeal to and engage with people from across all sections of society in order to make this happen. We also think that understanding exactly who we are as an organsation is vital to making sure we have a diverse appeal too.

For example, we realise that to many people across the UK, who have grown up with the Co-op brand, we’re as trustworthy and comfortable as an old pair of shoes. But, that a lot of BME groups, won’t have this historic societal connection. So we need to work harder on this and see how we can make stronger links in these areas.

We’re also aware that while a lot of time and money in the UK is spent understanding how we can attract millenials and generation Z to our workforces – we have an aging population too. So, in partnership with Salford University, we’ve commissioned a 3-year research project to look at how we can support and engage with this aging workforce - because this is another, equally important reality of 21st century life.

As is the fight for gender equality in the workplace (and especially the boardroom) – another diversity issue that we champion. And we’re doing quite well as 51% of our employees are female, and we’re above the national average for senior level female roles, although there’s still room for improvement.

Added to this, we’re proud to be the most gay friendly retailer in the UK, ranked 31st in the 2017 Stonewall Workplace Equality Index and the only retailer to feature in the top 100. While Respect, our inclusive LGBT network, has over 10,000 Twitter followers.

So, there’s a huge amount going on – and lots more to do – if we’re to continue reflecting and embracing the changing needs of society today. You’re welcome to join us and join in.

Co-op Group Reviews

3.1
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Recommend to a friend
Approve of CEO
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Steve Murrells
20 Ratings
  • Featured Review

    Helpful (1)

    "Caring Co-op"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Middlesbrough, England
    Current Employee - Human Resources Manager in Middlesbrough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Co-op Group (More than a year)

    Pros

    Brilliant benefits
    Caring employer
    Flexible
    Best organisation I've worked for as there are no shareholders and all the profits go back into the business

    Cons

    Be better at letting people know what a great place the Co-op is to work

    Advice to Management

    Open listening with your teams

See All 434 Reviews

Co-op Group Interviews

Experience

Experience
52%
12%
35%

Getting an Interview

Getting an Interview
44%
38%
5%
3
3
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Model Coordinate Interview

    Anonymous Interview Candidate in Derby, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Co-op Group (Derby, England) in April 2017.

    Interview

    Very informal given the process and the competency based questions. Competency based questions based on the personal spec / job description which I wasn't sent with the application pack. Initially received email from HR saying I hadn't been selected for interview then received a phone call 2 hours later requesting I attend an interview. Was advised I would hear in 5 days. I am now on day 10 with no communication from them, no phone number to call and no direct email address to chase. Have emailed direct to resource but receive a basic reply and nothing back yet. Very poor communication and response.

    Interview Questions

    • Competency based on previous experience   1 Answer
See All 59 Interviews

Co-op Group Awards & Accolades

  • Convenience Retailer of the Year 2016, Retail Industry Awards, 2016
  • Stonewall Top 100 Employers, Stonewall, 2016
  • Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
  • UK's 50 Best Places to Work, Great Place to Work, 2009
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Co-op Group Locations

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