Working at Commonwealth Bank of Australia | Glassdoor.co.uk
Notice concerning COVID-19
Commonwealth Bank of Australia has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Commonwealth Bank of Australia Overview

Sydney (Australia)
10000+ employees
1911
Company - Public (CBA)
Banks & Building Societies
£5 to £10 billion (GBP) per year
Competitors

Westpac Group, ANZ Bank, National Australia Bank

CommBank is Australia's leading provider of integrated financial services including retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, investment and share broking products and ... Read more

Mission: Our purpose is to improve the financial wellbeing of our customers and communities.

Commonwealth Bank of Australia Reviews

  • "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in London, England
    Current Employee - Associate in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Commonwealth Bank of Australia full-time (Less than a year)

    Pros

    Friendly employees, great culture, plenty of opportunities to learn, senior exposure.

    Cons

    I can’t think of any major cons of working here.

See All 2,309 Reviews

Commonwealth Bank of Australia Photos

Commonwealth Bank of Australia photo of: Commonwealth Bank of Australia
Commonwealth Bank of Australia photo of: Commonwealth Bank Place
Commonwealth Bank of Australia photo of: Commonwealth Bank Place
Commonwealth Bank of Australia photo of: Commonwealth Bank of Australia
Commonwealth Bank of Australia photo of: Commonwealth Bank of Australia
Commonwealth Bank of Australia photo of: Commonwealth Bank of Australia
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Commonwealth Bank of Australia Interviews

Experience

Experience
69%
22%
9%

Getting an Interview

Getting an Interview
80%
6%
5%
4
2
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Commonwealth Bank of Australia (London, England) in August 2019.

    Interview

    Long process, very happy with the result. You will be required to do a digital interview, this was very awkward and intimidating and I couldn't believe they actually accepted me after it. Best advice is to just be yourself like they say. The questions will include stuff like customer service experience and why you would be best for the job.

    Group interview is next and is very easy. The interviewers were lovely and very easy to talk to. You will be given an introduction and scenarios to discuss with a small group and give the best possible response. On the same day there will be a speed interview where they ask questions about your customer service experience and times where it was useful.

    Interview Questions

    • When have you had a bad customer service experience and how did you overcome it?   Answer Question
See All 593 Interviews

Company Updates

  • COVID-19

    Discover how our people have worked through a global pandemic with the support of great teams and colleagues.

  • Welcome to our 2019 Summer Interns!

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Commonwealth Bank of Australia Awards & Accolades

  • Top 20 Australian employers for LGBTI, Pride in Diversity, 2015
  • Australia's 30 Most InDemand Employers, LinkedIn, 2015
See More

Work at Commonwealth Bank of Australia? Share Your Experiences

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