Working at Convergys | Glassdoor.co.uk

Convergys Overview

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Cincinnati, OH (US)
10000+ employees
Concentrix
1998
Company - Public (CVG)
Staffing & Outsourcing
$2 to $5 billion (USD) per year
Unknown

Convergys Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,673 Ratings
  • "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Londonderry County Borough, Northern Ireland
    Current Employee - Customer Advisor in Londonderry County Borough, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    Clock in system
    Friendly staff

    Cons

    Set shift patterns are limited

See All 5,159 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: Netapp Office
Convergys photo of: Car park
Convergys photo of: Puppies at work
Convergys photo of: operations
Convergys photo of: pantry
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Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
59%
13%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Outbound Sales Interview

    Anonymous Employee in Altrincham, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Convergys (Altrincham, England) in May 2017.

    Interview

    A group interview, with assessment. A video show of the company. Then a role play to see how you handle calls and objections. Finally a one to one interview. A full background check is done as well as a credit check.................

    Interview Questions

    • In a team what role do you play within that team?   1 Answer
See All 1,177 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
See More

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