Working at Costa | Glassdoor.co.uk

Costa Overview

Dunstable, England
1001 to 5000 employees
1971
Subsidiary or Business Segment
Food & Drink Manufacturing
£500 million to £1 billion (GBP) per year
Competitors

Unknown

In 1971 two brothers, Bruno and Sergio, moved to London. Coming form Italy, they were disappointed in the coffee they tasted. ‘Why are you settling for mediocre?’ they asked. Very politely. And the Costa dream was born.
From tiny beans great big ... Read more

Mission: Costa is all about coffee and our people get a kick out of serving the best they can. We like to keep it simple and inclusive so there’re no pretension, no elitism, and very few do’s and don’ts. Maybe it’s because we love coffee, but we ... Read more


Glassdoor Awards

Best Places to Work: 2017 (#50)

Costa Reviews

  • "Rewarding"

    StarStarStarStarStar
    Current Employee - Trainee Barista Maestro
    Current Employee - Trainee Barista Maestro

    I have been working at Costa full-time (Less than a year)

    Pros

    Costa treats all its staff fairly with good pay and plenty of flexibility

    Cons

    There are a lot of expectations from the company and customers which can put a lot of pressure on the workers

See All 1,086 Reviews

Costa Photos

Costa photo of: On a hot Monday morning
Costa photo of: Joining Pride
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Costa Coffee, Marple (Photo thanks to Geograph user Gerald England, Some Rights Reserved)
Costa photo of: Andover - Costa Coffee (Photo thanks to Geograph user Chris Talbot, Some Rights Reserved)
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Costa Interviews

Experience

Experience
65%
16%
19%

Getting an Interview

Getting an Interview
42%
42%
5%
5
3
2
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Waiter Interview

    Anonymous Interview Candidate in London, England
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Costa (London, England) in February 2018.

    Interview

    A first interview in a Costa Coffee with the store manager to know the motivation, to speak about the background and experience. After that, the store manager propose a date to have a test and see how you manage in front of the customer.

    Interview Questions

    • Why do you want to work in a Costa Coffee?   2 Answers
See All 217 Interviews

Costa Awards & Accolades

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Work at Costa? Share Your Experiences

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