Costa Overview

  • www.costa.co.uk
  • Dunstable, United Kingdom
  • 10000+ Employees
  • 1971
  • Company - Private
  • Food & Beverage Stores
  • $500 million to $1 billion (USD)

In 1971 two brothers, Bruno and Sergio, moved to London. Coming from Italy, they were disappointed with the coffee they tasted. ‘Why are you settling for mediocre?’ they asked. And the Costa dream was born. From tiny beans, great big Mochas grow, and for 10 consecutive years, we ...
Mission: We aim to deliver more cups of great coffee, to more people more often.

Glassdoor Awards

Best Places to Work: 2017(#50)

Company Updates

April 30, 2020
To read more about how we're helping our communities then head to our website.
Shared image - The Nation's Favourite Coffee Shop | Costa Coffee
The Nation's Favourite Coffee Shop | Costa Coffee
www.glassdoor.com
July 19, 2016
We’re excited to share that we've signed up to the Foodservice Packaging Association (FPA) and Paper Cup Recovery and Recycling Group’s (PCRRG) Manifesto which aims to significantly increase paper cup recovery and recycling rates by 2020.

Costa Reviews

3.4
56%
Recommend to a Friend
54%
Approve of CEO
Jill McDonald
Jill McDonald
384 Ratings
Featured Review
5.0
Former Employee, less than 1 year

"Barista"

Jun 5, 2022 - Barista in Colchester, England
Recommends
Positive Outlook
Approves of CEO

Pros

My colleagues were really amazing

Cons

Busy hours could be stressful
See All 2,762 Reviews

Diversity & Inclusion at Costa

3.7
(869 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Costa Reviews and are not edited or altered.

Does there seem to be diversity at Costa?

...Very hierarchal and unfortunately a culture of bullying from the senior management...Read More

Read 18 more responses

Costa Photos

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Costa Interviews

Experience
Positive66%
Negative16%
Neutral17%
Getting an Interview
Applied online54%
In Person36%
Employee Referral4%
Difficulty
2.2
Average
HardAverageEasy

  1. Barista Interview

    Anonymous Employee in United Kingdom
    No Offer
    Positive Experience
    Easy Interview

    Interview

    121 interview following written application - pretty standard and simple process. Recommended by a friend to apply due to company benefits. I found the form clear to read and easy to understand
    Interview

    What was your Previous experience

    Answer Question

See All 359 interviews

Costa Awards & Accolades

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Popular Careers with Costa Job Seekers

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Costa FAQ

(56 Questions)

All answers shown come directly from Costa Reviews and are not edited or altered.

See questions about:

Does Costa offer massages?

...Good job perks (2 free drinks during work and 50% discount) staff can get one free coffee from any Costa branch in the country along with the 50% discount...

September 15, 2021

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