Working at Costa | Glassdoor.co.uk

Costa Overview

Dunstable, England
1001 to 5000 employees
1971
Subsidiary or Business Segment
Food & Drink Manufacturing
$500 million to $1 billion (USD) per year
Unknown
As the UK’s favourite coffee shop, coffee is at the heart of our business. Founded in 1971 Costa has been inspiring the world to love great coffee for over 40 years, delivering great tasting, hand-crafted coffee in warm and welcoming environments in over 30 countries ... Read more

Mission: We truly believe that a hand-crafted coffee, served by a Costa Barista should be more than just a drink, it should be an experience. Our teams transform our stores into communities, ready to go the extra mile each day to put a smile on the face of every single customer ... Read more


Glassdoor Awards

Best Places to Work: 2017 (#50)

Costa Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Costa Managing Director Dominic Paul
Dominic Paul
48 Ratings
  • "Good if you don't work for a franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Liverpool, England
    Current Employee - Barista in Liverpool, England

    I have been working at Costa part-time (More than a year)

    Pros

    good pay above minimum wage, good progression opportunities, good for students also as the shifts are flexible

    Cons

    franchises don't treat you well and overwork you, whilst trying to get away with underpaying you

See All 721 Reviews

Costa Photos

Costa photo of: On a hot Monday morning
Costa photo of: Joining Pride
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Costa Coffee, Marple (Photo thanks to Geograph user Gerald England, Some Rights Reserved)
Costa photo of: Andover - Costa Coffee (Photo thanks to Geograph user Chris Talbot, Some Rights Reserved)
See All PhotosSee All

Costa Interviews

Experience

Experience
63%
18%
19%

Getting an Interview

Getting an Interview
49%
37%
5%
4
2
2
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Waiter Interview

    Anonymous Interview Candidate in London, England
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Costa (London, England) in February 2018.

    Interview

    A first interview in a Costa Coffee with the store manager to know the motivation, to speak about the background and experience. After that, the store manager propose a date to have a test and see how you manage in front of the customer.

    Interview Questions

    • Why do you want to work in a Costa Coffee?   1 Answer
See All 162 Interviews

Costa Awards & Accolades

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