Working at Costa | Glassdoor.co.uk

Costa Overview

Dunstable, England
1001 to 5000 employees
1971
Subsidiary or Business Segment
Food & Drink Manufacturing
£500 million to £1 billion (GBP) per year
Unknown
As the UK’s favourite coffee shop, coffee is at the heart of our business. Founded in 1971 Costa has been inspiring the world to love great coffee for over 40 years, delivering great tasting, hand-crafted coffee in warm and welcoming environments in over 30 countries ... Read more

Mission: We truly believe that a hand-crafted coffee, served by a Costa Barista should be more than just a drink, it should be an experience. Our teams transform our stores into communities, ready to go the extra mile each day to put a smile on the face of every single customer ... Read more


Glassdoor Awards

Best Places to Work: 2017 (#50)

Costa Reviews

3.2
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Recommend to a friend
Approve of CEO
Costa Managing Director Dominic Paul
Dominic Paul
40 Ratings
  • "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa full-time

    Pros

    Great team, tips and available extra shifts

    Cons

    On your feet all day other than 30 mins for lunch

See All 677 Reviews

Costa Photos

Costa photo of: On a hot Monday morning
Costa photo of: Joining Pride
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Our new food-led concept store Costa Fresco
Costa photo of: Costa Coffee, Marple (Photo thanks to Geograph user Gerald England, Some Rights Reserved)
Costa photo of: Andover - Costa Coffee (Photo thanks to Geograph user Chris Talbot, Some Rights Reserved)
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Costa Interviews

Experience

Experience
62%
19%
19%

Getting an Interview

Getting an Interview
50%
37%
5%
4
2
1
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Waiter Interview

    Anonymous Interview Candidate in London, England
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Costa (London, England) in February 2018.

    Interview

    A first interview in a Costa Coffee with the store manager to know the motivation, to speak about the background and experience. After that, the store manager propose a date to have a test and see how you manage in front of the customer.

    Interview Questions

    • Why do you want to work in a Costa Coffee?   1 Answer
See All 152 Interviews

Costa Awards & Accolades

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Work at Costa? Share Your Experiences

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