Working at Custom Ink | Glassdoor.co.uk

Custom Ink Overview

Fairfax, VA (US)
1001 to 5000 employees
2000
Company - Private
Other Retail Shops
£100 to £500 million (GBP) per year
Unknown
The leader in custom apparel and accessories for groups and events, Custom Ink brings families, friends, teammates, and colleagues together with inspired designs they are proud to wear. Custom Ink makes the customization process fun and easy with innovative design tools, caring ... Read more

Mission: At CustomInk, we’re about more than shirts. We’re about you and everything you love. The passion you share with your group, club, or team; the excitement you have for your event or cause; and the drive that makes your business stand out from the rest. We ... Read more

Custom Ink Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Custom Ink Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
163 Ratings
  • Featured Review

    Helpful (1)

    "Amazing company, doing a lot of things very right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Core Sales Representative in Irving, TX (US)
    Current Employee - Core Sales Representative in Irving, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Custom Ink full-time (Less than a year)

    Pros

    *Fresh out of college in my area --- great pay. you begin with a standard pay that was still REALLY amazing for me personally, and as you work, if you meet certain performance levels that are all clearly outlined to you from the start, you can get an increase in pay. i've never worked anywhere that made it that easy, transparent, and fair to get a raise. No weird negotiating, they make it obvious what they need from you and if you deliver then you're set.
    *they don't discriminate. they truly value people from different backgrounds, ages, identities, etc. a lot of companies give lip service to trying to be inclusive and valuing people not assumptions but they do seem to do a better job than most
    *actively tries to promote a positive work environment. we are constantly getting goodie bags, raffles for fun prizes (such as rock climbing passes to a gym, or to a spa) focused on keeping us happy and healthy, and we get food 2x a week SOMETIMES more.
    *AMAZING benefits. seriously, I would bet good money this is the best health insurance in the state of texas, and the cost is incredibly low and manageable, especially if you don't smoke.
    *flexible and understanding. there are a lot of different shifts, so you can usually find something that works for you.
    * NO colored hair policy -- since we're in customer service behind a screen and nobody sees us, we can have fun with our clothes and hair within reason! they don't discriminate against those with heavy tattoos either, but I think there is technically a facial piercing policy
    *we have so many fun events. gaming tournaments, a craft fair, we put art from different employees up on our cafe walls. you don't have to be an artist to work here, but if you are, you'll have a lot of fun!

    Cons

    *some customers can be a little less than nice, but you do run into that no matter where you go
    *there is a LOT to learn. so you gotta be really up to the task of putting in 100% to learn everything, though they do provide ample training
    *you will get fat really easily if you don't start working out after having a sit-down full time job, especially one that feeds you as well as they do! I speak from experience

    Advice to Management

    keep being awesome and taking feedback!

See All 226 Reviews

Custom Ink Photos

Custom Ink photo of: Tie-dye for a cause!
Custom Ink photo of: The Fairfax team!
Custom Ink photo of: Smile! Our holiday party is a chance to get a little fancy!
Custom Ink photo of: The Dallas team!
Custom Ink photo of: The Reno team.
Custom Ink photo of: 1,000 paper cranes, created to bring good luck in our new headquarters.
See All PhotosSee All

Custom Ink Interviews

Experience

Experience
55%
13%
32%

Getting an Interview

Getting an Interview
77%
18%
2%
1
1
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Corporate Strategy Interview

    Anonymous Interview Candidate in Fairfax, VA (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Custom Ink (Fairfax, VA (US)) in January 2015.

    Interview

    One phone interview, two rounds of in-person for 5+ hours each. Recruiter never had the decency to provide any update after the third round even though I took off two full days off to interview with their team.

    Interview Questions

See All 93 Interviews

Custom Ink Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2019
  • Top Workplaces, The Washington Post, 2017
See More

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