Working at Dixons Carphone | Glassdoor.co.uk

Dixons Carphone Overview

Acton, London, England
10000+ employees
1937
Company - Public (DC.L)
Media & Entertainment Retail Shops
£2 to £5 billion (GBP) per year
Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland.

Every day, we use our people's expertise ... Read more

Company Updates

  • Our transformation is ongoing, but we’re not tackling it alone. We’re recruiting managers to take hold of the challenge and make it their own. Now’s the time be a part of it. Apply at http://glassdoor.com/slink.htm?key=vMLMi #DCcareers

  • Hitash is a key player in our Engineering department. He’s been with us for a long time, and he’s got a real feel for the whole operation. From shop floor, right through to technician, he’s picked it all up and is putting it to use in the Engineering team. #WeareDC

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Dixons Carphone – Why Work With Us?


A career at Dixons Carphone offers people with a passion for technology the chance to make amazing things happen in the retail sector. Wherever you find yourself working across our family of brands - including household names like Currys PC World, Carphone Warehouse, and Team Knowhow - you will be part of a totally connected team who are ahead of the game in all things tech.

While the passion brought by our colleagues unites us, it’s our shared values that drive the family forward as we create the business we want to be. These, combined with a wealth of opportunities to work at the cutting edge of consumer tech, make sure all colleagues start their day inspired and ready to grow together.

If this sounds like the team you want to be a part of, learn more about our values on the next tab, and discover current opportunities through ‘Join the Team’.

Our love of the latest technology brings us together, but it’s our shared values that help us set out the business we want to be. These values might not always be easy, but they’re worth living up to - as a team, for ourselves, and for our customers.

WE PUT THE CUSTOMER FIRST, ALWAYS

  • Everything starts with the customer
  • It’s how we start everyday, every conversation, every new idea
  • It’s how we win and have fun

WE STAND TOGETHER AS ONE

  • We love to win. It feels great
  • We treat everyone on our team as family, our suppliers as partners
  • We act with humility, respect and kindness

WE ACT BRAVELY, CHALLENGE CONVENTION, DO THE RIGHT THING

  • We embrace the unknown, are pacey, ambitious, but never reckless
  • Never scared to fail, it’s how we learn
  • When faced with a difficult decision, we do the right thing
  • When we want to say something, we say it

WE KNOW EVERYONE CAN MAKE A DIFFERENCE

  • The best ideas can come from unexpected sources
  • Great people with passion and determination
  • Do a great job and you’ll feel you can build an amazing career at Dixons Carphone

WE BELIEVE ANYTHING IS POSSIBLE

  • We make the impossible possible, everyday by achieving the unthinkable
  • Opportunity always lies ahead
  • We enjoy celebrating success
  • We’re never complacent: “Great job - what’s next?”

DELIVER GREAT WORK TOGETHER

At Dixons Carphone, you’ll join a close family of colleagues who support each other in everything from career progression to delivering on customer service. If you see yourself among us then now’s a great time to search and apply.

Dixons Carphone Reviews

  • Featured Review

    Helpful (1)

    "Great company to work for, fantastic training, on going support and benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant in York, England
    Current Employee - Customer Consultant in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Carphone full-time

    Pros

    Great team
    Achievable targets with great bonus structure
    Relaxed but professional environment
    Tons of investment in training and development
    Meet customers from all walks of life

    Cons

    Part of bonus is dependent on scores from customer feedback on their journey in the store and sometimes this is out of our control despite our best efforts.

See All 1,985 Reviews

Dixons Carphone Photos

Dixons Carphone photo of: Office
Dixons Carphone photo of: Newark
Dixons Carphone photo of: Loughborough
Dixons Carphone photo of: Repair Centre
Dixons Carphone photo of: Employees
Dixons Carphone photo of: Team Knowhow
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Dixons Carphone Interviews

Experience

Experience
66%
21%
13%

Getting an Interview

Getting an Interview
81%
8%
4%
3
3
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    CSA - Customer Service Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Dixons Carphone (London, England) in January 2017.

    Interview

    the interview process was quite straightforward no hassle, they get back to you within a week of applying. Once you are invited, you see the manager and answer questions for roughly 1 hour.

    Interview Questions

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Dixons Carphone Awards & Accolades

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