Working at Dixons Carphone | Glassdoor.co.uk

Dixons Carphone Overview

Acton, London, England
10000+ employees
1937
Company - Public (DC.L)
Media & Entertainment Retail Shops
£2 to £5 billion (GBP) per year
Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland.

Every day, we use our people's expertise ... Read more

Company Updates

  • With our graduate scheme, Faye got exposure to a range of departments – and found out what makes her tick. Now she’s working in our Mobile Connectivity team. Where would your skills fit in? To find out more about our grad opportunities, visit: http://glassdoor.com/slink.htm?key=vMjBl

  • Be the hero that gets households back on track. Join us as a White Goods Engineer and make a #DCcareer of your skills. We’ll give you the training to fix all kinds of appliances. If you’re a natural problem solver, you’ll be right at home. Check out our vacancies: https://bit.ly/39AUagQ

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Dixons Carphone – Why Work With Us?


ABOUT US

We’re the UK’s market leader when it comes to helping people enjoy amazing technology. Think Currys PC World, think Carphone Warehouse. That’s all us. But we’re more. We’re an amazing group of go-getters who put our heart and soul into keeping our customers connected to the tech they love.

Technology can do amazing things to enrich people’s lives and we, with a team of 41,000 colleagues working across nine countries, are perfectly placed to make that happen.

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UNBOX YOUR PASSION

We’re opening our doors to tech lovers across the UK and Europe. On high streets, in head office, in distribution centres and contact centres too. It takes a full team to get the best products into the right hands, and to keep our customers coming back for more. Wherever you choose to join us, there’s a role for you in one of our teams. 

See all jobs here

WHAT'S IN IT FOR YOU?

We’ll make sure you’re one of the first to get your hands on tomorrow’s tech and we’ll give you stand-out training to keep you ahead of the game. You’ll also have amazing opportunities to develop your career as you go. 

So buckle up, enjoy the benefits, learn some new skills and leave our customers with more to smile about.

YOUR FUTURE STARTS HERE

There are plenty of ways in. You don’t even need existing tech knowledge for most of our graduate programmes. If you’ve got an appetite for learning, people and the future, then we’re interested. Variety really is the spice of life here, with different projects providing different responsibilities and learning opportunities. We don’t expect you to come in with all the answers, but we’ll help you to get there. Unbox your future, and do it from the comfort of our Graduate scheme.

Find out about #LifeatDC

INSIDE THE PROGRAMMES

Each programme lasts between 2-3 years and adheres to its own unique structure and rotation formats. We’re making your ambitions possible. The Graduate Development programme is made up of 8 digital units that make our graduates feel integrated and supported in year one. When it gets to year two, the emphasis shifts to specific subjects, strategic thinking and leadership skills. Whichever scheme you choose to join us in, this could kickstart your career.

Discover Grad opportunities

WE ARE ECOMMERCE

There’s space for you here. We need a range of digital skills to make the biggest picture possible. By working together, leveraging our love and knowledge of digital, user trends and customer experience, we help everyone enjoy amazing technology. Our roles span the entire eCommerce operation. Choose from UX and UI, Online Trading & Performance Marketing, Product Owners & Project Managers or Digital Analytics. This is the place for all IT, digital and eCommerce roles.

Find your place

LIFE IN ACTION

Our eCommerce roles live within our West London head office. Come inside and experience our social culture and flexible working, because amazing things aren’t restricted to the four walls of the office. On-site you’ll also find a free gym, a kitted out Currys PC World and Carphone Warehouse store to make use of your employee discount in and lots of collaborative areas for brainstorming action.

Discover life at our HQ

MEET STUART

“I worked in Europe for four years and now lead all Digital activity at Dixons Carphone in the UK. It’s a great place to test new ideas, learn and see the difference that your efforts make. There are so many ways to unleash your potential here, and if you work hard, there’s a lot of flex to move between roles. I can’t wait to see what we can achieve in the coming years!”

Dixons Carphone Reviews

  • Featured Review

    Helpful (3)

    "Great company to work for, fantastic training, on going support and benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant in York, England
    Current Employee - Customer Consultant in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Carphone full-time

    Pros

    Great team
    Achievable targets with great bonus structure
    Relaxed but professional environment
    Tons of investment in training and development
    Meet customers from all walks of life

    Cons

    Part of bonus is dependent on scores from customer feedback on their journey in the store and sometimes this is out of our control despite our best efforts.

See All 2,080 Reviews

Dixons Carphone Photos

Dixons Carphone photo of: Office
Dixons Carphone photo of: Newark
Dixons Carphone photo of: Loughborough
Dixons Carphone photo of: Repair Centre
Dixons Carphone photo of: Employees
Dixons Carphone photo of: Team Knowhow
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Dixons Carphone Interviews

Experience

Experience
66%
21%
13%

Getting an Interview

Getting an Interview
82%
8%
4%
3
2
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    CSA - Customer Service Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Dixons Carphone (London, England) in January 2017.

    Interview

    the interview process was quite straightforward no hassle, they get back to you within a week of applying. Once you are invited, you see the manager and answer questions for roughly 1 hour.

    Interview Questions

See All 384 Interviews

Dixons Carphone Awards & Accolades

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