I have been working at Emirates full-time (More than a year)
Work environment is brilliant
VERY flexible regarding shift swaps, making it possible to go on lots of little holidays +30 days of leave a year
Management is understanding, approachable
Not much of a sense of hierarchy, you feel like people are on the same level
Staff travel benefits
Very low salary for the UK
Can only progress up to contact centre team leader (or other positions in the contact centre)
Overall very limited opportunities to work in other departments unless based in the UAE
Sales elements with no commission
I applied in-person. The process took 4+ weeks. I interviewed at Emirates (Nottingham, England) in March 2012.
Very professional, friendly interview, enjoyed the whole process even though it was tough! They do a big screening process, starting with cv drop off, height reach test, group scenarios, one on one interviews.