Working at Esendex | Glassdoor.co.uk

Esendex Overview

Nottingham, England
51 to 200 employees
2001
Company - Private
Cable, Internet & Telephone Provider
Unknown / Non-Applicable
We're a global business communication provider, delivering reliable SMS, voice, web and multichannel solutions. Our powerful yet intuitive products and services allow businesses to effectively engage and interact with customers, staff or ... Read more

Company Updates

  • A day in the life of a new Esendex employee

    Working for Esendex is not only great for your career, but it is a fun and exciting business to work for. But don't just take our word for it, read what one of our new starters had to say about their first few weeks here at Esendex.

  • Nottingham telecoms firm to introduce 'next generation of SMS' | TheBusinessDesk.com

    Nottingham telecommunications firm Esendex has partnered with leading online supermarket Ocado to create what it is calling "example interactive customer journeys". Esendex is working with Ocado to deliver Rich Communication Services (RCS), which aims to upgrade branded mobile communication RCS aims to upgrade all branded mobile communication, from relatively rudimentary activity such as sales promotions and delivery updates for example, to far richer content that Esendex says consumers have never experienced before.

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Esendex – Why Work For Us?


Back in 2001, we set out in Nottingham to build a quality SMS service. Since then we’ve grown by an exciting 25% year on year. In 2017, backed by leading European technology investor HgCapital, Esendex took the next steps in our success story, purchasing SMSpubli (Spain), and joining with Mobyt (Italy) and SMSEnvoi (France) to create Europe's number one business messaging company.

Who we are

Esendex employs 140 of the brightest minds in the industry; we've conquered a number of countries and provide business communication solutions for a broad range of customers throughout the world. We’ve been awarded some impressive certifications, but don’t worry, we’ve not let this go to our heads - we’re as passionate about everything we do as we ever were!

What we do

We provide businesses with fast, reliable and cost effective ways of keeping in touch with their customers and staff. With direct connections to all the mobile networks and highly reliable in-house platforms, we’re confident that we have the best communication solutions on the market. Don’t just take our word for it – have a sneaky peek at what some of our customers think!

How we do it

One of our secrets to success is being able to provide the environment for employees who are passionate about what they do, to be the best they can be. In-house development, direct network connections and technology that consistently satisfies our customers, sets us apart and coincides with our belief that ‘every message matters.’

From our amazing office space, benefits and passionate people, our culture is one of the things that sets us apart. Our staff council speak for the wider team and have the ear of our CEO, so everyone's voice is heard. Transparency over our mission and goals mean employees feel valued and involved in the future of the business. 

Our people are selected for their personal qualities, integrity and skill; their brilliance is what makes us one of the best business messaging services around.

Our support and engineering teams are based in-house, so there's no compromise on quality from the start of a project through to completion. We believe that a great environment produces great work, and our international offices share the same collaborative, supportive spirit!

Working at Esendex offers great career opporunities, excellent benefits and a lively social life.

If you enjoy making a difference and relish learning and self-improvement, then a career with us could be your next move!


Our team members have an emotional attachment to what they do. They are energised and are excited by the challenges ahead, consistently delivering the very best they can. 

Our teams are bold, they think big. They create innovative solutions by looking beyond the obvious and never let the fear of failure hold them back.

Every member of the team understands the importance of personal and team responsibility in meeting the commitments they make to business.

Our teams act with personal integrity and assume positive intent, building trust with our customers.



The Benefits of working for Esendex

When it comes to our benefits and perks, we like to think we have everything you'd expect...

Plus, we offer way more than the basics

  • A day off work on your birthday
  • On site games room
  • £1000 refer a friend bonus
  • Summer family fun day
  • £350 vouchers for Christmas
  • Flexibility
  • Travel loans
  • Annual bonus of £800 - £1600
  • Weekly beer o'clock
  • Regular sports events
  • Loyalty awards
  • Free fruit, cereal, tea & coffee
  • Holiday buy/sell
  • Subsidised car parking
  • Monthly social events
  • Cycle to work scheme

Esendex Reviews

4.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Esendex CEO Geoff Love
Geoff Love
13 Ratings
  • Featured Review

    "A friendly and exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nottingham, England
    Current Employee - Anonymous Employee in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esendex full-time (More than 3 years)

    Pros

    The people here are brilliant to work with, very passionate and care about what they do. In engineering particularly, there is always a desire to do better; exploring new technologies, finding creative solutions, and, most importantly, caring about the end result - making great products that customers/users can make use of - rather than just being a fire-and-forget feature-factory.

    Cons

    Nothing major.

    As I'm sure would be the case for any fast growing company making several acquisitions in a short space of time, there are some current growing pains. I have confidence that we will become stronger and better in the end, though it will be a challenging tight rope to walk and, for a time, will mean quite a but of change and uncertainty for people to deal with.

See All 14 Reviews

Esendex Photos

Esendex photo of: Framework fundraising
Esendex photo of: Staff Social - Go Karting
Esendex photo of: Christmas Party 2017
Esendex photo of: Cyclelive 2017
Esendex photo of: Football with Framework
Esendex photo of: Innovation of the Year winners
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Esendex Interviews

Experience

Experience
0%
50%
50%

Getting an Interview

Getting an Interview
100%

Difficulty

0.0
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Difficulty

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Average
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  1.  

    Techie Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience

    Interview

    Telephone call with recruiter, telephone interview with Esendex staff then interview face to face alongside a test sometimes, no point revising or learning anything as the questions are harder to judge your knowledge. Not a good process as it seems informal. They do the interview so casually dressed while you are suited and booted just make you feel out of place.

    Interview Questions

    • Make you sit in the interview asking questions that you have no need to answer; example if you say you have no experience and willing to learn, why ask the question on paper to test your knowledge on the subject.   1 Answer

    Reasons for Declining

    I declined because the company have so many benefits, which they sell to you, however you have to sacrifice your earnings to park in a hotel car park as they have no parking, second of all staff turn around is high, people leave quickly and cut throat environment. Modern office seems all nice on the front but i don't think this helps staff to relax as workload seems to be a lot. Lastly I had a vibe that people who have been there for a long time have settled in but they say they offer training on the job but there is no patience I believe.
    Interesting place I can tell you, be cautious.

See All 2 Interviews

Esendex Awards & Accolades

  • UK Ones to Watch, European Business Awards, 2018
  • 1000 Companies to Inspire Europe 2017, London Stock Exchange, 2017
  • Innovation of the Year, Utilities and Telecom Awards, 2017
  • Best Credit & Collections Technology, The Credit Awards, 2017
  • Placed in the top 50 fastest-growing companies, The Nottinghamshire Growth Barometer, 2018
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