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Eurostar International Overview

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London, England
1001 to 5000 employees
1994
Company - Private
Travel & Tourism
£500 million to £1 billion (GBP) per year
Air France, easyJet, Ryanair
Our Vision is to be Europe’s most loved travel experience. In the world of train travel, Eurostar has been at the leading edge of innovation from day one, back in 1994. Throughout our journey, travellers have been at the centre of everything we do and ... Read more

Mission: We’re on board, on the platform, in the depot and on the phones.
We feel at home in three countries and work like we’re all in one.
We’re a mixed up mélange of many cultures and draw inspiration from all of ... Read more

Eurostar International Reviews

3.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Eurostar International CEO Nicolas Petrovic
Nicolas Petrovic
11 Ratings
  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in Saint Pancras, England
    Former Employee - Customer Service Team Leader in Saint Pancras, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Eurostar International full-time (More than 10 years)

    Pros

    generous and open. employees are protected by a good union and also the employer cares. It has changed a bit over the past five years but remains a good company to work for.

    Cons

    could be more organised in terms of strategy
    mistakes cost the company lots of money
    they should work on engagement bit more and not pretend to listen to the staff (senior management)

    Advice to Management

    The staff working in the station like their customers and sometimes choose this job, it does not make them more stupid than someone in the office, so listen to them, they have great ideas!!

See All 27 Reviews

Eurostar International Photos

Eurostar International photo of: New e320 train on move
Eurostar International photo of: Eurostar Station Team - St Pancras
Eurostar International photo of: Apprenticeships at the depot
Eurostar International photo of: Apprenticeships at the depot
Eurostar International photo of: On board our new e320 train
Eurostar International photo of: Eurostar Station Team - Gare du nord
See All PhotosSee All

Eurostar International Interviews

Experience

Experience
25%
25%
50%

Getting an Interview

Getting an Interview
50%
25%
25%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Crew Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Eurostar International (London, England) in September 2017.

    Interview

    Recruiter called me saying she wanted to have a phone interview. I asked for more details of the position as I sent my cv to their website more than 2 months ago. She got annoyed, she said it was a crew position. I insisted in more details and she told me in a rude and sarcastic way "I guess you are not interested". I said I'm very interested and that why I was asking for more details. She said her manager would sent an email with details after this phone interview. Again I had to say I would like to have details of the job opportunity before being interviewing. She said I guess you aren't interested and hang up the phone.

    Interview Questions

    • Are you available for an interview face to face?   1 Answer
See All 4 Interviews

Eurostar International Awards & Accolades

  • European Cross Border Operator of the Year, European Rail Congress Awards, 2014
  • Favourite Travel Transport, Golden Backpack Awards, 2012
See More

Eurostar International Locations

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