Financial Ombudsman Service Overview

  • www.financial-ombudsman.org.uk
  • London, United Kingdom
  • 1001 to 5000 Employees
  • 2001
  • Non-profit Organisation
  • Social Services
  • $100 to $500 million (USD)

Our work makes a positive difference to people’s lives. We were were set up by Parliament in 2001 to sort out complaints between financial businesses and consumers, Every year well over 1 million people contact us with queries and complaints about all kinds of financial products ...

Financial Ombudsman Service Reviews

3.0
50%
Recommend to a Friend
41%
Approve of CEO
 Caroline Wayman
Caroline Wayman
408 Ratings
5.0
Current Employee, more than 1 year

"Investigator"

May 13, 2021 - Investigator in London, England, England
Recommends
Positive Outlook
Approves of CEO

Pros

salary is good, development opportunities

Cons

high targets, Long hours to meet targets
See All 835 Reviews

Diversity & Inclusion at Financial Ombudsman Service

3.7
(102 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Financial Ombudsman Service Reviews and are not edited or altered.

Does there seem to be diversity at Financial Ombudsman Service?

...An appalling and truly toxic culture of bullying, intimidation and off the scale micro management formulated, perpetrated and propagated by staggeringly incompetent management....Read More

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Financial Ombudsman Service Photos

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Financial Ombudsman Service Interviews

Experience
Positive41%
Negative32%
Neutral26%
Getting an Interview
Applied online63%
Recruitment Agency16%
Recruiter13%
Difficulty
3.0
Average
HardAverageEasy

  1. Adjudictor Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview

    Interview

    Typical CBI interview. If you trawl through the various Govt. websites you'll find all the relevant buzzwords to tick all their boxes. Not a very human experience, but I suppose things have to be standardised across large organisations.
    Interview

    Describe a time when you... and then STAR.

    Answer Question

See All 103 interviews

Financial Ombudsman Service Awards & Accolades

  • The Mayor's Good Work StandardThe Mayor of London and London Assembly2020
  • Top 100 EmployerStonewall Top 100 Employers Index2020
  • Outstanding diversity network awardInclusive Companies2019
  • Chief Executive of the YearInclusive Companies2019

Popular Careers with Financial Ombudsman Service Job Seekers

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Financial Ombudsman Service FAQ

(48 Questions)

All answers shown come directly from Financial Ombudsman Service Reviews and are not edited or altered.

See questions about:

Does Financial Ombudsman Service offer relocation assistance?

...The benefits package is good...

February 25, 2021

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