Financial Ombudsman Service Overview

  • www.financial-ombudsman.org.uk
  • London, United Kingdom
  • 1001 to 5000 Employees
  • 2001
  • Non-profit Organisation
  • Civic, Welfare & Social Services
  • $100 to $500 million (USD)

Our work makes a positive difference to people’s lives. We were were set up by Parliament in 2001 to sort out complaints between financial businesses and consumers, Every year well over 1 million people contact us with queries and complaints about all kinds of financial products ...
Mission: Financial dispute resolution that’s fair and impartial

Financial Ombudsman Service Reviews

3.2
53%
Recommend to a Friend
56%
Approve of CEO
Nausicaa Delfas
Nausicaa Delfas
28 Ratings
5.0
Former Employee

"Great place"

May 11, 2022 - Anonymous Employee

Pros

Great management
Flexi working
Enjoyable work
Great teams

Cons

Can sometimes take a long time to get things done
See All 984 Reviews

Diversity & Inclusion at Financial Ombudsman Service

3.6
(197 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Financial Ombudsman Service Reviews and are not edited or altered.

Does there seem to be diversity at Financial Ombudsman Service?

...Awful culture of micromanaging and bullying by management....Read More

Read 20 more responses

Financial Ombudsman Service Photos

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Financial Ombudsman Service Interviews

Experience
Positive42%
Negative33%
Neutral25%
Getting an Interview
Applied online63%
Recruitment Agency17%
Recruiter12%
Difficulty
3.0
Average
HardAverageEasy

  1. Investigator Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview
    Application

    I applied online. The process took 6 weeks. I interviewed at Financial Ombudsman Service (United Kingdom) in Dec 2021

    Interview

    Standard Online Application and CV, Telephone Interview (pre interview) with HR colleague with pre-screening questions, salary expectations, formal Interview on MS Teams with competency questions and technical questions and presentation
    Interview

    Standard civil service competency interview questions

    Answer Question

See All 109 interviews

Financial Ombudsman Service Awards & Accolades

  • Stonewall Top 100 EmployersStonewall UK Top 100 Employers2022
  • Mayor’s Good Work Standard (Excellence Level)Mayor’s Good Work Standard2022
  • Disability Confident LeaderThe Disability Confident Scheme2022
  • Best Diversity and Inclusion StrategyHR Excellence Awards2020
  • The Mayor's Good Work StandardThe Mayor of London and London Assembly2020

Popular Careers with Financial Ombudsman Service Job Seekers

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Financial Ombudsman Service FAQ

(49 Questions)

All answers shown come directly from Financial Ombudsman Service Reviews and are not edited or altered.

See questions about:

Does Financial Ombudsman Service offer relocation assistance?

...The benefits package is good...

February 25, 2021

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