Working at Frankie & Benny's | Glassdoor.co.uk

Frankie & Benny's Overview

London, England
1001 to 5000 employees
1995
Subsidiary or Business Segment
Casual Restaurants
Unknown / Non-Applicable
Competitors

Unknown

We serve up the best of Italian American cuisine , offering big flavours and massive choice. Whether it's a juicy chicken burger or an Italian classic, we’ve got something for everyone!

It all started in 1995 and we’re ... Read more

Mission: Building a brand that is loved by our guests and our people in every neighbourhood up and down the UK.

Frankie & Benny's Reviews

  • "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOH Server in Dundee, Scotland
    Current Employee - FOH Server in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time (More than a year)

    Pros

    This is the best company I've ever worked for, sometimes the only reason I manage to get out of bed in the morning. The chefs and FoH communicate perfectly and there are next to no mistakes due to this. The FoH management and their team are helpful, kind, and fully embrace each individual as themselves and even allow their employees to express both their concerns and compliments. The guests of the site I work for are challenging at times however each server is fully trusted and backed up by management to ensure guests if they have any concerns about our food, allergies, food sources etc. Get to keep your tips also and can make upwards of £40 on a busy lunch service. Room for career progression also.

    Cons

    Sometimes guests can be challenging but then again, that can happen in any customer service job. Also a tonne of hours available both back and FoH for those looking to increase their wages.

    Advice to Management

    None, you're doing perfectly by your current employees. Keep up the good work! And thank you so much for an amazing job opportunity!

See All 186 Reviews

Frankie & Benny's Photos

Frankie & Benny's photo of: Order online and let the food come to you
Frankie & Benny's photo of: Our team members make Frankie & Benny's the success it is.
Frankie & Benny's photo of: Serving up the best of Italian American cuisine
Frankie & Benny's photo of: Family friendly restaurants, it's a home from home!
Frankie & Benny's photo of: Our chefs know our dishes inside out
Frankie & Benny's photo of: Something for every mood...
See All PhotosSee All

Frankie & Benny's Interviews

Experience

Experience
47%
13%
40%

Getting an Interview

Getting an Interview
51%
28%
14%
7

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Bar Staff Interview

    Anonymous Employee in Newquay, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Frankie & Benny's (Newquay, England) in May 2019.

    Interview

    Very happy and quick, staff were amazing and showed me everything I needed to no. No pressure just reassurance and were always to hand. Was a pleasure to work there

    Interview Questions

See All 30 Interviews

Frankie & Benny's Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Frankie & Benny's? Share Your Experiences

Frankie & Benny's
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or