Working at Freedom Finance | Glassdoor.co.uk

Freedom Finance Overview

Manchester, England
201 to 500 employees
2007
Company - Private
Brokerage Service
Unknown / Non-Applicable
Freedom Group based in Manchester and Doncaster UK, offers solutions in the personal finance market. We believe in offering customers a better way to shop for a loan or mortgage than the standard comparison model. We don’t offer headline rates to those customers who ... Read more

Mission: @Freedom we help connect people with their dreams

Company Updates

  • Finance feeling festive, with the tallest Elf ever!

  • In celebration of the start of Diwali some of our IT colleagues dressed for the occasion and cooked traditional food for all teams to enjoy! Thank you all for the delicious food.

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Freedom Finance Video

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Freedom Finance – Why Work For Us?


Freedom Finance is quite simply an exciting place to work! Why? Well the fast paced culture, the fabulous people and great benefits have a great deal to do it with it, but don't just take our word for it!


DAVID ROLLINSON, MORTGAGE PROCESSOR

“Working at Freedom has enriched me both in my working life and personal life. It has provided me with the environment to flourish and constantly improve my working knowledge of finance, I am always given the opportunity to progress in my career and I have learnt to work efficiently and to the best of my ability. It is great to know I am coming to work for a company where I feel like I am contributing to the bigger picture while also contributing to my own net worth.”


MAFSUD MOHAMED, CONTACT CENTRE AGENT

“I enjoy working at Freedom Finance as I feel that I am working with professionals that I can learn from, I am pushed to challenge myself on a daily basis. I am surrounded by a lot of highly driven and successful people who genuinely care about those they work with and for. ”

 

KEVIN BLACK, SENIOR ADMINISTRATOR

“Working for Freedom allows me to build a career in an ever changing but rewarding environment & also allowing me to balance a good career with my family life”


ALISON CROSSLAND, PA TO DIRECTORS

“I feel like I’ve really landed on my feet working at Freedom Finance.  The main aspect of my job is to support two of our Managing Directors, both extremely different and both REALLY GREAT to work for.  As a whole, I feel valued and I feel I belong.  My colleagues are friendly and hardworking and as much as it’s hard work, there’s always a laugh and a smile.  I can honestly say “I love my job!”


MICHAEL NEEDHAM, PROTECTION CASE MANAGER

"Since joining Freedom, I have had a fantastic experience. I am surrounded by friendly, talented people who all share a passion for the work that they do and my days are exciting and rewarding.

Freedom Group cares about my personal development and encapsulates a positive, dynamic culture in which all of its people thrive”


JOSH BOWE, HEAD OF DIGITAL OPERATIONS

"Freedom Finance have supported my development from the day I joined the company and I feel valued working here whilst I have gained a lot of experience and skills as I’ve been involved in many different projects, departments and tasks that vary day to day."


Our people are our most important asset and we believe our people are what make our business tick. To work here you will need to be entrepreneural, work to high expectations and work well as a team to join us. In return, you will find that Freedom Finance will support you in all your career adventures, respect and listen to your views and ideas and simply encourage you to be yourself. Interested? Come on in and find out more!

Our Vision

To be the UKs most thriving lending platform

Our Cultural Pillars

Our culture is woven into all aspects of our business and its every colleagues responsibility for promoting and preserving our culture.

Very High Expectations - We deliver exceptional customer outcomes through tailored technology solutions and by continually improving and making life easier for customers

Entrepreneural -It’s an exciting environment which recognises and cherishes great colleague performance and behaviours

Team Working - We work as a trusted and unified team to deliver on the promises we make to our colleagues and partners

Rewards and Benefits

We have the finest people in our team, which is why everyone here enjoys a wide range of benefits and rewards.

Some of the benefits will be dependant on grade and position.

We also run a number of incentive schemes including a Recommend a Friend policy where if you successfully introduce a friend or family member as a new employee you could earn up to £500!

Healthy Living and Wellbeing

  • Life Assurance
  • Westfield Healthcare cash plan
  • Company paid fruit bowls
  • 24 Hour Doctor’s Line Best Doctor’s
  • 24 Hour Employee Assistant Programme
  • 30 days holiday inclusive of Bank holidays - increase by 1 days each completed holiday year
  • Holiday Buy and Sell Scheme
  • Gym discounts
  • Cycle to work scheme
  • Free legal services
  • Matched Pension Contribution
  • Company Absence Scheme

 Workplace

  • Internal progression and development
  • Training and Apprentice opportunities
  • Professional subscriptions
  • Refer a friend scheme
  • Bonus and incentive schemes
  • Salary grading and reviews
  • Workplace free product sampling
  • Colleague council
  • Free Tea, Coffee and Squash
  • Pool table

 Social and Homelife

  • ZEST Social Committee Membership
  • Birthday Chocolates
  • Fee free mortgages
  • Annual Summer Party
  • Annual Christmas Party
  • Annual employee awards
  • Monthly employee awards
  • Technology Scheme
  • Discounted Costco membership
  • Shopping and travel discounts

 


Our Corporate Social Responsibility

Freedom are committed to a Corporate Social Responsibly programme which is tangible, practical and “fits” with the ethos and culture of our business. In addition to our targeted areas of focus, our policy generally is to act in a socially responsible manner, taking into account relevant social and environmental factors, and to promote this attitude across the market in which we operate.

Our Colleagues

We believe our colleagues are the key to our success and our most important asset. We are committed to provide a stable working environment and culture for our colleagues by:

  • Striving for equality and diversity for present and future colleagues
  • Providing the opportunity for our colleagues to reach their fullest potential
  • Protecting the privacy of our employees
  • Compensating fairly and relative to the local marketplace
  • Offering work life balance through flexi-hours and flexible working
  • Recognising great performance with recognition
  • Supporting teamwork, collaboration and the sharing of knowledge and experiences
  • Supporting initiatives and benefits which contribute to the health and wellbeing of our colleagues

The Community

We are committed to the wider role we serve in the community and this aspect of our Corporate Social Responsibility echoes the sentiment of our business. As well as supporting local charities on an annual basis, we support community initiatives through BW3 at our Wythenshawe office and from our Doncaster office initiates to support M25 Housing (supporting the homeless) and Help for Homeless Veterans. Some of these initiatives include:

  • Careers events and Primary and Secondary schools
  • Work experience for local students
  • Aspirational Mentoring (Secondary/6th Form School children)
  • Skills Support for adult and Primary and Secondary
  • Reading to school children on World Book Day
  • Food banks for the underprivileged
  • Food parcels
  • Collection of coats and jumpers for the homeless
  • Collections of toiletries for the homeless

The Environment

We recognises and understand the importance of protecting the environment as a whole. We are fully committed to minimising the impact that running our business has on the environment. For this reason where possible we:

  • Encourage paperless working
  • Recycle confidential paper through a local shredding company
  • Environmentally friendly water heater/coolers (which also donate to the Africa Trust to provide elephant pumps)

Our Customers

We understand finance can be a confusing topic, we aim to educate our customers to make the right selections through providing clarity not just choice.

  • Understands, due to the nature of the products and services we promote, we have an ethical responsibility to our customers to educate them in responsible borrowing and money management
  • Operates within the ethical boundaries of responsible lending and partners with lenders who share this ethos
  • Follows the company TCF Policy
  • Provides specific training on vulnerable customers


At Freedom Finance we take our obligations seriously to provide a working environment which encourages dignity, equality and diversity.

Areas which are measured throughout the year are shown below (data correct as of 31/10/18). Although this can change there has been consistency with the below figures over the last 5 years.

In an increasingly competitive marketplace we believe in an inclusive and diverse culture to ensure we have the finest people and a strong team. 


Whilst we encourage various working hours, many full timers do take advantage of our Flexihours policy and the right to request Flexiable Working.





Freedom Finance Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Brian Brodie
15 Ratings
  • Featured Review

    "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Officer in Doncaster, England
    Current Employee - Training Officer in Doncaster, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Finance full-time (More than a year)

    Pros

    I work in the Doncaster office and the buzz in the office is great! There is always incentives going on and moral boosting activities to really liven up the day. The area has lots of food establishments to get your lunch fix and we are partial to a take out on a Friday! The management really listen to their employee's and the higher management have monthly meetings with all staff members to gain feedback.

    Cons

    As any company it has its ups and downs but everyone is there to support each other. The process does change a lot and people have to be able to adapt to change quickly.

    Advice to Management

    Lets stop changing things up as much!

See All 56 Reviews

Freedom Finance Photos

Freedom Finance photo of: Team of the Year 2017
Freedom Finance photo of: Celebrating Thanks Giving with our USA buffet
Freedom Finance photo of: Thanksgiving
Freedom Finance photo of: More food glorious food (Diwali)
Freedom Finance photo of: Food glorious food (Diwali)
Freedom Finance photo of: Food prep for Diwali
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Freedom Finance Interviews

Experience

Experience
78%
11%
11%

Getting an Interview

Getting an Interview
34%
22%
22%
11
11

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Manager Role Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Freedom Finance (Manchester, England) in August 2015.

    Interview

    Great initial process, telephone interview, coffee chat, the an interview with a presentation. I made a hash of interview I was that bad the HR lady was falling asleep. When I asked for feedback the HR assistant gave it me. I thought it would have been common courtesy for one of the interviewers to give it.

    Interview Questions

    • Questions were not as difficult as I would have imagined, how do u plan your day, who was the hardest person you have ever had to manage , tell me when u have had to persuade people to come around to your way of thinking. I was very nervous and answered the questions badly. I was initially very impressed with the whole set up.   Answer Question
See All 9 Interviews

Freedom Finance Awards & Accolades

  • BCI Awards-Company of the Year, BCI Award UK, 2016
  • Best Consumer Credit Broker, Consumer Credit Awards, 2018
  • Secured Loan Broker of the Year, Moneyfacts Award, 2018
  • Best Newcomer, Call North West, 2018
  • Support Person of the Year, Call North West, 2018
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Work at Freedom Finance? Share Your Experiences

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