Working at Great Western Railway | Glassdoor.co.uk

Great Western Railway Overview

Work here? Get a FREE Employer Account
Swindon, Wiltshire, South West England, England
5001 to 10000 employees
FirstGroup
2006
Franchise
Rail Freight
Unknown / Non-Applicable
Unknown
Great Western Trains, which does business as Great Western Railway (GWR), bears passengers from London's Paddington Station to the West of England and Wales. Places served include Cardiff, Bristol, and the Cotswolds. GWR's trains generally run ... Read more

Great Western Railway Reviews

  • "Part of a Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Train Conductor in Reading, England
    Current Employee - Train Conductor in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Western Railway full-time (More than a year)

    Pros

    Great support from both managers and work colleagues. Opportunities to advance career if that's what you wish to do. No pressure to move on if you're happy staying put. Very fair pay, travel and reward scheme.

    Cons

    Friday and Saturday nights can present some challenges. Unsociable shifts.

    Advice to Management

    Keep up the good relationships between yourselves and staff. The relationships we have with our customers, reflect your treatment of us! Happy and contented staff = happy and contented customers! Seemples!

See All 61 Reviews

Great Western Railway Photos

Great Western Railway photo of: Our colleagues
Great Western Railway photo of: Driver
Great Western Railway photo of: Driver Training
Great Western Railway photo of: Train Cab
Great Western Railway photo of: Driver Training
Great Western Railway photo of: Our people
See All PhotosSee All

Great Western Railway Interviews

Experience

Experience
44%
12%
44%

Getting an Interview

Getting an Interview
94%
3%
3%

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Customer Service Interview

    Anonymous Interview Candidate in Swindon, Wiltshire, South West England, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Great Western Railway (Swindon, Wiltshire, South West England, England).

    Interview

    The Assessment was very unprofessional. The two ladies unprepared and clearly showing that they had the recommended by a staff candidates they were supposed to select. They were in a rush to finish the assessment for some reason and discarded the best candidates to keep the ones that have no idea what work as a team means. Very disappointing, frustrating and deeply sad experience. Disrespect is the word that better define the whole process.

    Interview Questions

    • Questions made and again, the two chosen candidates interfered all the time when a candidate was speaking. They acted in a very indelicate way, clearly showing that they do not know how to work as part of a team, but only individually.   1 Answer
See All 34 Interviews

Great Western Railway Awards & Accolades

  • Rail Business of the Year, Rail Business Awards, 2014
  • Investors in People Gold, Investors in People, 2014
See More

Work at Great Western Railway? Share Your Experiences

Great Western Railway
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or