Mission: Yes, technology and solutions is our thing, but what makes us different is we love to show our clients the humans behind the computers. We're all about personable technology - we give you both the systems and the advice you need to enhance the guest experience ... Read more
I have been working at Guestline full-time (Less than a year)
Pros
- A genuine remote-first company. Working from home is the norm and the company is set up for this
- The people focus is the best I’ve ever experienced. This company and its management team really care about individuals. You’re not just a number.
- Labs leadership works hard to create a great dev culture - none of the usual laddish behaviour, the people are lovely.
- Ideas and innovation is encouraged and there’s a commitment from the top to drive change.
Cons
- Some of the legacy tech can be a challenge. Parts of the system are decades old which means delivery is slower than it could be elsewhere. However, the team is working hard to change this.
- Whiles it’s a software house, the domain (hospitality) has a long history and so change can be slow sometimes.
- Sometimes there can be silos, but these are usually unintentional rather than by design or due to information hogging.
Advice to Management
Keep doing what you’re doing
Application
I applied online. The process took a week. I interviewed at Guestline (Shrewsbury, England) in February 2019.
Interview
The whole interview and onboarding process ran smoothly and quick. I remember applying for the role at 1am on a weeknight and the next day I had received an invitation for an interview for that same week.
From the time I applied on line to the time I signed the contract only 1 week had passed. The onboarding documents where sent a few days later. People Operations uses a system called Bamboo which enabled me to securely provide the company with my personal details and I was able to insert one of my personal favoured pictures for the badge.
On my first day I was greeted with a jar full of sweets and a personalised notebook. I have never experienced such a welcome in any of the previous companies I worked for..
Interview Questions
http://glassdoor.com/slink.htm?key=vMHrW
http://glassdoor.com/slink.htm?key=vMHr6
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