HM Insurance Group

HM Insurance Group Interviews

1. 4 Nov 2012

   Supervisor, United Way Helpline Interview

   Anonymous Employee in Pittsburgh, PA

   No Offer

   Negative Experience

   Average Interview

   Application

   I applied online. The process took 2 weeks. I interviewed at HM Insurance Group (Pittsburgh, PA)

   Interview

   There were a total of 4 interviews completed - an initial phone interview/screening, then meeting with each individual i would be working with separately.
   
   The phone interview was fine. The call was supposed to come at a specific time and was approximately 45 minutes late. It was a basic screening to make sure you had the required experience and education.
   
   The interviews, in my opinion, were poorly coordinated. I had to meet with 3 separate people, which in theory would have made sense if they happened at the same time, or even on the same day. Instead I was called into my first interview. they were incredibly accommodating in terms of scheduling times - allowing me to come in before my scheduled shift. The first interview was just an assessment of my skills. The interviewer/manager was very personable and kind. I didn't have a great feeling leaving the interview, but I got a phone call the next day to go in for a second interview.
   
   At the second interview, I met with the supervisor of the hiring manager. We were to meet at 7:30, but he did not arrive until around 8:00. This should have already put a bad taste in my mouth, but I understand traffic patterns can be inconsistent and things can be outside of our control. The meeting was very informal and not too many questions about me were asked. We basically went over what the gist of the job is and what my responsibilities would entail. I left feeling okay..and then I got a call to go back for a third interview.
   
   At the third interview I met with the United Way liaison. She was very nice and also very accommodating with my schedule. We discussed my previous experience, education and current goals. We also talked about the role the United Way plays in the community and how the helpline assists in their mission. I left this interview feeling really good. We had an excellent rapport and I thought that she felt the same way.
   
   After all of the interviews I sent follow up e-mails to thanks the individuals. This was a position I truly saw becoming a career for me, as I had already known a lot about the service from my current job.
   
   I received ONE follow up e-mail from the United way liaison, thanking me. I did not received any other correspondence from anyone at any point letting me know whether or not I had been the candidate selected. To this day (3 weeks later), I still know nothing and there is absolutely no way to contact any of the individuals involved. It's very disheartening because I invested a lot of time and (parking) money in this because I had a passion for it, only to not hear anything at all. It's a bit insulting and one of the reasons that individuals no longer feel valued by their employers or potential employers. If it is expected that we thank you, you should do the same.
   

   Interview

   All of the questions were behavioral assessments or about your previous supervisory experience. There was nothing unexpected or difficult.

   Answer Question