Working at HOSTMAKER | Glassdoor.co.uk

HOSTMAKER Overview

London, England
501 to 1000 employees
2014
Company - Private
Real Estate
Unknown / Non-Applicable
Hostmaker is the first VC-backed full-service hospitality management company, founded with the aim to bring traditional hospitality values to homestays. We solve the complex logistical operation of coordinating housekeepers, fresh linen and key exchange. We further add value ... Read more

Mission: “Over the last few years, we have seen a fundamental change in how homeowners view their home as not just their private space but as a space to be shared. Hostmaker brings the modern homestay together with gold standard hotel-style hospitality, to enhance the Airbnb ... Read more

Company Updates

  • Check out life in our daily operations team in Barcelona! http://glassdoor.com/slink.htm?key=vMysI

    Meet the Flock: Jan, our Daily Operations Co-ordinator

    Meeting the flock, against the clock: Two minutes with Jan Robuste, Hostmaker's daily operations co-ordinator in Barcelona... Q: Buenos días, Jan! So how long have you been with Hostmaker now? A: I've been working here for 10 months. Q: And how has your position evolved over time? A: It's constantly evolving.

  • Check out what its like in our guest relations team! http://glassdoor.com/slink.htm?key=vMysG

    Meet the Flock: Regina, our Guest Relations Manager

    Meeting the flock, against the clock: Two minutes with Regina Nogueira, from Hostmaker's Guest Relations team in London... Q: How long have you worked for Hostmaker and has your position evolved over time? A: I have worked at Hostmaker since November 2017 and moved on from being a Guest Experience Associate to becoming the Guest Relations Manager.

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HOSTMAKER – Why Work With Us?


HOSTMAKER is an award-winning home rentals management company, whose vision is to unlock the potential of every home by taking the hassle out of short, mid and long-term rentals. We do this through our end-to-end management service that delivers thoughtfully designed interiors, smart algorithmic pricing decisions and a personal service delivered by teams trained in 5-star hotels around the world.

Launched in July 2014, we've been growing at a triple-digit YOY, and are currently operating in London, Paris, Rome, Madrid, Lisbon, Barcelona, Florence, Cannes & Bangkok. As of May 2018, homeowners working with us had earned more than $45 million, with an uplift of up to 50% compared to previous solutions.

At Hostmaker, we pride ourselves on hiring the best and brightest pigeons from around the world to make sure we have a terrific team of people behind our home rental management services. That’s just one of the ways we live up to our award-winning standards! 


Our Culture

Our culture is important to us. We are a diverse bunch; the pigeons who flock here are curious, creative and determined to go beyond the brief for our hosts, guests and for each other. We aim to create the best environment possible for them to let their talent shine through.

Our Core Values 

  • Keep it Personal 
  • Devil is in the Details
  • Beyond the Brief
  • Fix the Boiler Fast 
  • Relentlessly Resourceful 
  • Take Pride in your Work

Exciting travel opportunities
We're going global and we take our team all over the world

Competitive salaries and stock options
We reward our talented staff for their contribution to the business

We're a fast-paced startup
We focus on great decision-making and results

Airbnb credit and discounts
We want our team to continue to understand the homesharing experience

What separates Hostmaker from other players in the home rental market?

As part of being Europe’s leading home rental management company, at Hostmaker we pride ourselves on our cutting-edge technology suite. Built entirely in-house, our tech tools are at the forefront of the industry and serve a wide variety of users, including hosts, guests and our frontline staff, each and every day. Our market-leading software includes:

  • A marketing website, targeted at property owners (written using react-static)
  • A dynamic dashboard for our homeowners, visually and intuitively demonstrating how we are looking after their properties and making them money (written in react.js)
  • A platform to easily book cleaning services, or organise for someone to meet guests at the click of a button (written in next.js) 
  • A helpful mobile scheduling app for our housekeepers, drivers and our check-in staff, so they can stay on top of a busy and ever-changing timetable (written using react-native)
  • A dynamic tool used by our team of pricing experts to accurately price and list homes across multiple booking sites (Airbnb, booking.com, HomeAway etc) (written in react.js and python)
  • An algorithmic tool to optimise the schedule of our field staff, so that they can move around the city in the most efficient way (written in node.js and react.js)
  • Backend web systems to manage all of our bookings, properties and guests remotely from the head office (written in node.js)
  • A guest application built as a PWA (written in react.js)  

With even more new software being added to our tech suite all the time!

HOSTMAKER Reviews

  • "So So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in London, England
    Former Employee - Senior Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HOSTMAKER full-time (More than a year)

    Pros

    Remote first culture with ability to work from office. Quarterly meetings in Rome, Barcelona etc.

    Cons

    Company growth got out of hand

See All 128 Reviews

HOSTMAKER Photos

HOSTMAKER photo of: Pride at the Nest HQ!
HOSTMAKER photo of: Nakul, CEO, at the Prop-Tech Convention
HOSTMAKER photo of: London Team at Prop-Tech Convention
HOSTMAKER photo of: Hostmaker won Best Short-Term Rental Platform/Operator
HOSTMAKER photo of: Paris Team
HOSTMAKER photo of: Happy Paris Team celebrating their 2nd Birthday!
See All PhotosSee All

HOSTMAKER Interviews

Experience

Experience
52%
13%
35%

Getting an Interview

Getting an Interview
78%
7%
7%
4
4

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Software Developer Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at HOSTMAKER (London, England) in June 2019.

    Interview

    The phone screening went smoothly, I was asked about my prior experience, salary expectation and the project I was supposed to be working on.

    I was then told that they were going to assign me a take home project and schedule an interview to discuss it.

    The assignment itself was trivial and the requirements were vague so there was a lot of room of interpretations.

    After waiting for a couple of weeks they were back with the feedback. It was brief and superficial and pointed out coding styles, choice of libraries and folder structure that didn't match theirs.

    They didn't bother to schedule another call to explain myself. Unfortunately it was just a waste of time and I was left under the impression that whoever is leading that team has no idea what to look after when hiring senior devs.

    Interview Questions

    • No questions asked. I was assigned to make an app with a simple form that makes a request to an endpoint. Don't accept wasting your time, ask for a technical 1:1 instead!   Answer Question
See All 31 Interviews

HOSTMAKER Awards & Accolades

  • 3rd Place in UK Technology Fast 50, Deloitte’s Technology Fast 50, 2018
  • Best Short-Term Rental Platform, Serviced Apartment Award, 2017
  • #11 on Startups 100, Startups 100, 2017
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