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Harrods Overview
Work Here? Start responding to reviewsLondon, England
1001 to 5000 employees
1834
Company - Private
Department, Clothing, & Shoe Shops
$500 million to $1 billion (USD) per year
Selfridges, Harvey Nichols, London Luxury
As the biggest store in the UK, Harrods offers a truly unique shopping experience and working environment.
Attracting over 15 million visitors each year, we are proud to be ranked in the top 3 tourist attractions in London, after Buckingham Palace and St ... Read more
Attracting over 15 million visitors each year, we are proud to be ranked in the top 3 tourist attractions in London, after Buckingham Palace and St ... Read more
Mission: To be the number one department store in the world for luxury branded merchandise, maintaining an unprecedented level of retail standards, expertise and profitability.
Through a combination of product, innovation and eccentricity, we aim to provide every customer with ... Read more
Glassdoor Awards
Harrods Reviews
Harrods437
![Harrods Logo]()
"Good Company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harrods full-time
Pros
I have worked at Harrods for over 15 years, its a good company to work for and if you work hard they help to move you along and help forge a good career
Cons
There needs to be better communication across departments
Harrods 2018-06-21 00:38 PDT
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Harrods Interviews
Experience
Experience
65%
19%
16%
Getting an Interview
Getting an Interview
87%
4%
3%
3
2
1
Difficulty
2.7
Average- Accepted OfferPositive ExperienceEasy InterviewHarrods 2018-06-12 05:22 PDT
Application
I applied online. The process took 1+ week. I interviewed at Harrods.
Interview
Applied using the Harrods online application which required you to attach your CV as well. After this I received an email saying that I'd passed the first stage and that I now had to do a video interview. The interview on my phone consisted of 5 pre-prepared questions in which you had 30 seconds to prepare and then a minute to record your answer. No rerecording is allowed so prepare yourself in advance. After the video interview submission you receive an email saying you are required to make attend an assessment centre in London, including for temp roles. Here they meet you in person and gauge more about your traits and personality along with a number of other candidates. There are role playing exercises and group activities in order to see how well you take control and work as a team, before a brief 1:1 interview. Dress smartly for this. After that you will be notified if you have been chosen for the role! :)
Interview Questions
- What is your availability for the specified role? Answer Question
- Describe a time you made a customer feel special/magical ? Answer Question
- What experience or transferable skills in customer facing do you have and do you speak any languages? Answer Question
- Have you worked for Harrods before? Answer Question
Company Updates
![Harrods Logo]()
"We are dedicated to making sure our employees have the opportunity to build a career and not just a job." Our HR Director Abi Weeks shares some of our focus for our people as well as her delight at being rated top UK retailer in Glassdoor's 2018 Best Places to Work. Full interview here http://glassdoor.com/slink.htm?key=vQUUV #BeHarrods #BPTW
1 Likes![Harrods Logo]()
We are so excited to announce that we are a Glassdoor Best Place to Work in 2018, thanks to our employees!
We hear from Michael Ward, Managing Director - “We are very proud to be recognised as one of the Best Places to Work in the UK by Glassdoor, particularly as we are the highest ranking retailer to appear on the list. We are delighted to be at the forefront of our industry in providing varied and fulfilled careers in retail to our employees.” http://glassdoor.com/slink.htm?key=vQLTt #BeHarrods #BPTW0 Likes
Harrods Awards & Accolades
- Britains Top Employers, CRF Institute, 2012
- Best Company to Work For, Best Companies Group, 2012
Work at Harrods? Share Your Experiences
