Working at Harrods |

Harrods Overview

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London, England
1001 to 5000 employees
Company - Private
Department, Clothing, & Shoe Shops
$500 million to $1 billion (USD) per year
Selfridges, Harvey Nichols, London Luxury
As the biggest store in the UK, Harrods offers a truly unique shopping experience and working environment.

Attracting over 15 million visitors each year, we are proud to be ranked in the top 3 tourist attractions in London, after Buckingham Palace and St ... Read more

Mission: To be the number one department store in the world for luxury branded merchandise, maintaining an unprecedented level of retail standards, expertise and profitability.
Through a combination of product, innovation and eccentricity, we aim to provide every customer with ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#23), 2017 (#29), 2015 (#12)

Top CEOs: 2018 (#34), 2017 (#25)

Best Places to Interview: 2017 (#44)

Harrods Reviews

Rating TrendsRating Trends
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  • "Good Company to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time


    I have worked at Harrods for over 15 years, its a good company to work for and if you work hard they help to move you along and help forge a good career


    There needs to be better communication across departments

See All 491 Reviews

Harrods Photos

Harrods photo of: "We are delighted to be named as the top ranking retailer in Glassdoor’s list of the UK’s Best Places to Work 2017" - Managing Director, Michael Ward
Harrods photo of: Our HR Secondees on the first day in the programme
Harrods photo of: Having started as a small tea shop over 150 years ago, Harrods today stands as a six floor emporium selling the finest luxury goods in food, home, beauty and fashion.
Harrods photo of: HR Director Sarah Andrews speaking at the Your Voice Summit
Harrods photo of: Managing Director Michael Ward holding a Q&A with employees from across the business.
Harrods photo of: Our iconic Greenmen are always so welcoming!
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Harrods Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Harrods.


    Applied using the Harrods online application which required you to attach your CV as well. After this I received an email saying that I'd passed the first stage and that I now had to do a video interview. The interview on my phone consisted of 5 pre-prepared questions in which you had 30 seconds to prepare and then a minute to record your answer. No rerecording is allowed so prepare yourself in advance. After the video interview submission you receive an email saying you are required to make attend an assessment centre in London, including for temp roles. Here they meet you in person and gauge more about your traits and personality along with a number of other candidates. There are role playing exercises and group activities in order to see how well you take control and work as a team, before a brief 1:1 interview. Dress smartly for this. After that you will be notified if you have been chosen for the role! :)

    Interview Questions

    • What is your availability for the specified role?   Answer Question
    • Describe a time you made a customer feel special/magical ?   Answer Question
    • What experience or transferable skills in customer facing do you have and do you speak any languages?   Answer Question
    • Have you worked for Harrods before?   Answer Question
See All 219 Interviews

Harrods Awards & Accolades

  • Britains Top Employers, CRF Institute, 2012
  • Best Company to Work For, Best Companies Group, 2012
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