Working at Harrods | Glassdoor.co.uk

Harrods Overview

London, England
1001 to 5000 employees
1834
Company - Private
Department, Clothing, & Shoe Shops
£500 million to £1 billion (GBP) per year
Competitors

Selfridges, Harvey Nichols, London Luxury

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to service the needs and aspirations of our customers, to create new stories and bring moments of delight.

Our people are our strength - their unique ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#23), 2017 (#29), 2015 (#12)

Top CEOs: 2018 (#34), 2017 (#25)

Best Places to Interview: 2017 (#44)

Harrods Reviews

  • "Great Culture & Values in Customer Service department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Hammersmith, England
    Current Employee - Customer Service in Hammersmith, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods (More than 3 years)

    Pros

    Flexible Shifts
    Office Environment within Retail
    Supportive Colleagues & Leaders
    Great Culture and Kind Management
    Live & Breathe the Brand Values
    Consistent change for the better
    Passionate & Empathetic Team
    Excellent opportunities to progress

    Cons

    HQ building a little dated and in need of some updating such as in house hot Food and Drink facilities.

    Advice to Management

    Keep building on the strategy of bringing the Brand Values to life through education & recruitment.

See All 829 Reviews

Harrods Photos

Harrods photo of: "We are delighted to be named as the top ranking retailer in Glassdoor’s list of the UK’s Best Places to Work 2017" - Managing Director, Michael Ward
Harrods photo of: Having started as a small tea shop over 150 years ago, Harrods today stands as a six floor emporium selling the finest luxury goods in food, home, beauty and fashion.
Harrods photo of: HR Director Sarah Andrews speaking at the Your Voice Summit
Harrods photo of: Managing Director Michael Ward holding a Q&A with employees from across the business.
Harrods photo of: Our iconic Greenmen are always so welcoming!
Harrods photo of: The Learning and Development Secondees after completing their final presentation
See All PhotosSee All

Harrods Interviews

Experience

Experience
65%
18%
17%

Getting an Interview

Getting an Interview
84%
4%
4%
3
3
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in London, England
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Harrods (London, England) in May 2020.

    Interview

    the interview process felt a bit daunting at first but the questions they asked were relatively standard and it felt like more of a conversation than an interview. the hiring manager was very friendly whereas the next interview with the manager was a bit unprofessional.

    Interview Questions

See All 295 Interviews

Company Updates

  • Have you ever wondered how we bring the Harrods Beauty Advent Calendar to life? We caught up with our Beauty experts, Lilly and Ama to find out.: http://glassdoor.com/slink.htm?key=vMRic

    The magic is behind the door | Harrods Careers

    Have you ever wondered how we bring the Harrods Beauty Advent Calendar to life? We caught up with our Beauty experts, Lilly and Ama to find out. Tell us a little bit about your roles: Lilly: I joined our Harrods family three years ago as a Buyer's Clerk for our Airports team.

  • It has always been Charles-Henry's dream to work in London and here he is, our Sales Manager for Luxury Accessories. Read his unique journey: http://glassdoor.com/slink.htm?key=vMcOB

See AllSee All

Harrods Awards & Accolades

  • Britains Top Employers, CRF Institute, 2012
  • Best Company to Work For, Best Companies Group, 2012
See More

Work at Harrods? Share Your Experiences

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