Harrods

Visit our website to peruse opportunities at Harrods! 

Working at Harrods isn’t just about having a job – it’s about having a career. We want to make sure our employees feel happy, supported, and enthusiastic about our values. We know you are Harrods’ future and we commit all our resources to helping you grow and expand your skill-set. With frequent awards ceremonies to celebrate our most successful and long-serving employees, as well as subsidised welfare opportunities, it’s no wonder that we have been named one of Britain’s Top Employers.

Harrods single site in Knightsbridge is iconic. The store’s 330 departments offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. In order to maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries also based in Thatcham and Hammersmith. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines. Are you ready to join a team of exceptional people?

Employee benefits at Harrods are vast, as we recognise that our success rests wholly on our employees. Since you create our success, we want to share it through a wide range of employee benefits.

Below, you’ll find key core benefits as well as additional benefits exclusively available to Harrods employees. Extras include restaurant discounts, theatre tickets, health club memberships, in-store promotions and the online giving scheme. We want you to make the most of it on a day-to-day basis, and we even help you plan for the future with our HSF health plan, pension scheme and ISA’s.

Staff Discount

Harrods gives all employees 33% discount* across most concession and own-bought brands. This allows you to treat yourself to our incredible product offering, from womenswear, menswear and childrenswear to homewares and technology.

*Note that some concession partners offer different discount percentages.

Rewards Card & Business Clothing Allowance

When you join us, we will sign you up to our fantastic Harrods Rewards programme. For every pound you spend in-store, you will earn points to use between February and May. In addition, you will be included in exciting promotional offers, such as double points during your birthday week, and discounts just for being a Rewards card member.

Whether you are on the shop floor or in our head office, we want you to look and feel your best – so all Harrods employees receive 50% off business wear and a 33% discount on most brands for everything else. Employees can also enjoy extra 10% discount days throughout the year, which comes in handy, especially during the Holiday period!  

Season Ticket Loans & Childcare

Getting to work in Central London can be expensive. To make it easier, we help you spread the cost of your travel with interest-free season ticket loans.

Concerned about your work/life balance? All Harrods parents can take advantage of our childcare voucher scheme to maximise family time. New parents will also receive a thoughtful baby gift.

Holiday, Birthdays & Weddings

We offer a generous holiday entitlement for all employees. Holidays increase when you reach five years’ service to reward your loyalty. Another cause for celebration – we give you an extra paid birthday day off, in addition to your annual leave entitlement.

As well as birthdays, we give you an extra day off for weddings and civil partnerships. Newlyweds who have been with Harrods for five years or more will also receive a wedding gift.

Corporate Health Service

Because we have a number of manual roles, our department is particularly active in ensuring that fitness across the store is sound. Whether you need a health check, help returning to work after prolonged sickness, or assistance in achieving your fitness goals, our team is on hand to offer expert advice.

Investments

We provide all employees with a choice of ways to save for the future, including a contributory pension arrangement and a workplace ISA. Whether you’re at the start of your career or looking forward to a distinguished retirement, we want you to have total peace of mind.

Be part of something extraordinary and start a new chapter with us.

The School Leaver Programme

At Harrods, we’re dedicated to developing future talent, and that’s you! Many of our current Retail leaders started their career journey straight from school and so we recognise and value the raw potential, drive and passion that you can bring to our business.

If you have just completed in 2015, or are about to complete your A levels this year and have a keen interest in luxury retail, leadership and teamwork, our School Leaver programme could be the perfect opportunity for you! A great alternative to University, our programme offers a comprehensive 18 month rotational placement scheme that walks you through our entire business, from selling to transactions, management to distribution.

Your journey with us doesn’t end after 18 months we work closely with you throughout the programme to identify your future career path in Harrods and facilitate your growth into a leading Sales Associate or Manager upon completion of the scheme.

Take your next steps with us! Apply online below.

#HarrodsSchool Superstar

We caught up with Lara, one of our most recent school leavers, to see how she’s finding the programme so far…

Hey Lara, can you tell us about your experience on the programme so far?

I have been on my first placement for roughly 3 months and I’m thoroughly enjoying every moment of my experience so far. On a day to day basis, I am a Sales Associate on the shop floor working with my team to sell our products. However, by being part of the Harrods programme, I also attend additional training sessions and gain exposure to other aspects of the business. All of these added extras have not only given me a broader understanding and awareness of how Harrods operates as a luxury retail company, but have also lead to my development as an individual seller and communicator.

What attracted you to the Harrods School Leavers Programme?

I knew that going to University wasn’t the right decision for me. I didn’t want to spend the next couple of years learning in a school-like environment without being able to apply my skills to the working world. I was accepted to study Business at a few universities, but when I came across this programme I knew it was the perfect choice for me personally. I realised that everything I could learn from studying a degree in Business, I could learn from a company who practises it daily.

How did you find the recruitment process?

Truthfully, I did find the recruitment process a little daunting. I did have to put a lot of hard work into my application, alongside several journeys to London, in order to feel that I performed at my very best. However, it was definitely worth it, and, as with all of the people I have met in Harrods, I was immediately made to feel at ease during the group interview that I attended and ended up rather enjoying the experience.

Describe the programme in 3 words.

Valuable, Interesting and Incomparable.

For all eCommerce roles, click here. 

With roles ranging from content creation and design, merchandising and online marketing to development, eCommerce is dedicated to building the most usable, intuitive and elegant shopping experience possible.

In this thriving department, our experimental team explore the most exciting ways to present our luxury online offering across desktop, tablet and mobile. Anticipating our customers’ needs, this innovative team is constantly evolving the website, launching a myriad of specialist boutiques and curating a daily-updated content hub, Style Insider, to showcase the latest trends, street style stars and must-buys of the season.

From our professionals in Content and Design, who keep the site looking state-of-the-art, to our Merchandising and Marketing teams, who work closely with the in-store Buyers to track and respond to the latest designers and trends, to our industry-leading IT team who make it all possible, we are constantly striving to offer more than just an online shop.

With our .com sales and performance figures sky-rocketing over the years, we are introducing some new and exciting developments imminently, capitalising on our success and securing it for many more years to come.