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Hastings Direct Overview
Work here? Get a FREE Employer AccountBexhill-on-Sea, England
1001 to 5000 employees
1997
Company - Private
Insurance Agencies & Brokerage
$50 to $100 million (USD) per year
Admiral Insurance, Swinton Insurance, LV=
Founded in 1996 in Bexhill-on-Sea, East Sussex, we’re one of the UK’s fastest growing general insurance providers, offering a full range of car, van, bike and home insurance products. We’re built for the way that customers buy insurance, and with ... Read more
Mission: Our mission statement is: "Protecting 1 in 10 by 2020.
Hastings Direct Reviews
Hastings Direct117Approve of CEO
Toby van der Meer
1 Rating
![Hastings Direct Logo]()
"Not just another contact centre. Apply and see for yourself"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Hastings Direct part-time (More than a year)
Pros
The atmosphere in the office is vibrant from the decor to the positive management! The training is thorough! Hours are so flexible & they even allow Duvet days! The dress code is relaxed. Honestly the buzz you get from just being inside the building is amazing. Just go attend an open day atleast and you’ll see what i am referring about.
Cons
Strict targets to meet in certain departments
Advice to Management
Possibly review targets on a yearly basis.
Hastings Direct 2018-09-15 11:23 PDT
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Hastings Direct Interviews
Experience
Experience
67%
10%
23%
Getting an Interview
Getting an Interview
67%
13%
10%
7
3
Difficulty
2.7
Average- No OfferNeutral ExperienceEasy InterviewHastings Direct 2017-11-30 10:38 PST
Application
I applied online. The process took 3 weeks. I interviewed at Hastings Direct (Leicester, England) in May 2017.
Interview
Applied via LinkedIn Easy Apply.
Internal Recruitment person called and arrange a phone interview with them.
Interview was fine, the usual CV walk through and talking about Skill sets and approach to wider issues in the industry and Continuous Improvement. It was a positive experience up to this point.
A phone interview was arranged with the hiring Manager (after they had reviewed my CV).
This is where the interview became negative for me as the majority of it was spent listening to how the hiring manager had various personal achievements and how the hiring Manager had a deep knowledge in CI. Some very basic questions were fielded but always with the intent of getting back to the hiring Managers personal achievements or knowledge.
I would have accepted this as a non compatibility issue and not been too negative about the experience, but the feedback I received was made up.
The HR rep took the time to call me and give me feedback so I commend that, however the information passed on by the hiring Manager was not correct and contradictory to the interview.
Overall it sums up the problem of certain types of Manager.
Lucky miss for me!Interview Questions
- General CV walk through and pick out successes.
Describe challenges to the Customer Service environment.
How would you communicate with a team who are not in your building (yes really that was a question).
Various questions about customer service, but nothing too in depth. 1 Answer
- General CV walk through and pick out successes.
Hastings Direct Awards & Accolades
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