Mission: Our mission statement is: "Protecting 1 in 10 by 2020.
I have been working at Hastings Direct full-time (Less than a year)
The management teams at all levels put staff at the fore front of what they do. . The CEO hosts a great welcome event to new starters and really sets the scene for the business and its future. The staff I have interacted with in my first couple of months are engaged and positive about the work they do with customers. There are lots of staff engagement events and a real drive to do great things for our customers. There have been recent changes to call centre shifts which have been well received by staff.
Like many city centre businesses there aren't any parking facilities but its right next to the train station and is well connected for buses. There are car parks located nearby where you can get cheaper season tickets.
I applied online. The process took 3 weeks. I interviewed at Hastings Direct (Leicester, England) in May 2017.
Applied via LinkedIn Easy Apply.
Internal Recruitment person called and arrange a phone interview with them.
Interview was fine, the usual CV walk through and talking about Skill sets and approach to wider issues in the industry and Continuous Improvement. It was a positive experience up to this point.
A phone interview was arranged with the hiring Manager (after they had reviewed my CV).
This is where the interview became negative for me as the majority of it was spent listening to how the hiring manager had various personal achievements and how the hiring Manager had a deep knowledge in CI. Some very basic questions were fielded but always with the intent of getting back to the hiring Managers personal achievements or knowledge.
I would have accepted this as a non compatibility issue and not been too negative about the experience, but the feedback I received was made up.
The HR rep took the time to call me and give me feedback so I commend that, however the information passed on by the hiring Manager was not correct and contradictory to the interview.
Overall it sums up the problem of certain types of Manager.
Lucky miss for me!
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