Working at Hastings Direct | Glassdoor.co.uk

Hastings Direct Overview

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Bexhill-on-Sea, England
1001 to 5000 employees
1997
Company - Private
Insurance Agencies & Brokerages
£50 to £100 million (GBP) per year
Admiral Insurance, Swinton Insurance, LV=
Founded in 1996 in Bexhill-on-Sea, East Sussex, we’re one of the UK’s fastest growing general insurance providers, offering a full range of car, van, bike and home insurance products. We’re built for the way that customers buy insurance, and with ... Read more

Mission: Our mission statement is: "Protecting 1 in 10 by 2020.

Hastings Direct Reviews

  • "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Newmarket, England
    Former Employee - Team Leader in Newmarket, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hastings Direct full-time (More than 5 years)

    Pros

    If you have the right attitude and work ethic there is lots of progression available
    The office I worked in had a great team work ethic
    I really enjoyed working with so many great people
    Hastings and it’s staff always tries to do the right thing for its customer, it may not always get it right but when it doesn’t, what you don’t see as a consumer is that there is always someone behind the scenes trying their best to do the right thing.

    Cons

    No cons I can think of

    Advice to Management

    Keep up the great work guys!

See All 197 Reviews

Hastings Direct Photos

Hastings Direct photo of: Bexhill HQ
Hastings Direct photo of: Our Leicester office floor
Hastings Direct photo of: Break out areas
Hastings Direct photo of: Our Leicester office
Hastings Direct photo of: Charity Day
Hastings Direct photo of: Tour of Britain - Charity Cycle
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Hastings Direct Interviews

Experience

Experience
62%
10%
28%

Getting an Interview

Getting an Interview
65%
11%
11%
8
5

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Continuous Improvement Manager Interview

    Anonymous Interview Candidate in Leicester, England
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Hastings Direct (Leicester, England) in May 2017.

    Interview

    Applied via LinkedIn Easy Apply.
    Internal Recruitment person called and arrange a phone interview with them.
    Interview was fine, the usual CV walk through and talking about Skill sets and approach to wider issues in the industry and Continuous Improvement. It was a positive experience up to this point.
    A phone interview was arranged with the hiring Manager (after they had reviewed my CV).
    This is where the interview became negative for me as the majority of it was spent listening to how the hiring manager had various personal achievements and how the hiring Manager had a deep knowledge in CI. Some very basic questions were fielded but always with the intent of getting back to the hiring Managers personal achievements or knowledge.
    I would have accepted this as a non compatibility issue and not been too negative about the experience, but the feedback I received was made up.
    The HR rep took the time to call me and give me feedback so I commend that, however the information passed on by the hiring Manager was not correct and contradictory to the interview.
    Overall it sums up the problem of certain types of Manager.
    Lucky miss for me!

    Interview Questions

    • General CV walk through and pick out successes.
      Describe challenges to the Customer Service environment.
      How would you communicate with a team who are not in your building (yes really that was a question).
      Various questions about customer service, but nothing too in depth.   1 Answer
See All 40 Interviews

Hastings Direct Awards & Accolades

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