Working at Hastings Direct |

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Hastings Direct Overview

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Bexhill-on-Sea, England
1001 to 5000 employees
Company - Private
Insurance Agencies & Brokerage
$50 to $100 million (USD) per year
Admiral Insurance, Swinton Insurance, LV=
Hastings Direct, a division of Hastings Insurance Services Limited, is a UK company providing insurance policies and related products by phone and on the internet.

Launched in 1997 we began life as a UK broker providing private car insurance policies and ... Read more

Mission: Our mission statement is: "Protecting 1 in 10 by 2020."

Hastings Direct Reviews

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Gary Hoffman
27 Ratings
  • "Retention Team Leader"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Leicester, England
    Current Employee - Team Leader in Leicester, England
    Positive Outlook
    Approves of CEO

    I have been working at Hastings Direct full-time (More than a year)


    Great place to work. I can sit here and list all the reasons as to why but then it just seems like i am preaching. so I think I will do it a bit different and talk you through the top 3 reasons why.
    Approachable: I don’t think I have ever worked for a company where all senior staff as so approachable and make sure that any views you have feel valued and that they will be looked into no matter what.
    putting the college first: No other companies do this. Name me a company which looks at what they want first and then says let’s do it. being full time work till 7 at the latest and they will get part time teams to work the rest or the more casual dress code due to feedback received.
    Knowing what you do helps: many companies you just feel like another stat. another one which brings in the numbers. Not at Hastings you know that you job is to do your best and do what is right for the customer and with that they even reward you for it. each month they will run the team of the month, employee of the month and all voted for by the staff.
    Overall you want to work somewhere you feel valued, make a difference and respected. This is the company for you.


    This company doesnt have cons just pros

    Advice to Management

    Keep it up and keep looking forward

See All 66 Reviews

Hastings Direct Photos

Hastings Direct photo of: Bexhill HQ
Hastings Direct photo of: Our Leicester office floor
Hastings Direct photo of: Break out areas
Hastings Direct photo of: Our Leicester office
Hastings Direct photo of: Charity Day
Hastings Direct photo of: Tour of Britain - Charity Cycle
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Hastings Direct Interviews



Getting an Interview

Getting an Interview





    Customer Service Representative Interview

    Anonymous Employee in Leicester, England
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 4 weeks. I interviewed at Hastings Direct (Leicester, England) in November 2017.


    I applied directly through Hastings direct website. 2 week later I had a phone call it was basically getting to know me. Hastings then invited me to do a video interview which then they ask you 3 questions to answer within a time limit. I received a call the following day which I have passed. The next step was face to face interview which is around 2 hours long including presentation etc. The whole process was challenging but at the same time I enjoyed it. You get a very quick response and feedback on your interviews! I was offered a job the following day. :)

    Interview Questions

    • Tell me a time when you delivered exceptional customer service?   Answer Question
See All 21 Interviews

Hastings Direct Awards & Accolades

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