Working at Hastings Direct | Glassdoor.co.uk

Hastings Direct Overview

Work here? Get a FREE Employer Account
Bexhill-on-Sea, England
1001 to 5000 employees
1997
Company - Private
Insurance Agencies & Brokerage
£50 to £100 million (GBP) per year
Admiral Insurance, Swinton Insurance, LV=
Founded in 1996 in Bexhill-on-Sea, East Sussex, we’re one of the UK’s fastest growing general insurance providers, offering a full range of car, van, bike and home insurance products. We’re built for the way that customers buy insurance, and with ... Read more

Mission: Our mission statement is: "Protecting 1 in 10 by 2020.

Hastings Direct Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Toby van der Meer
6 Ratings
  • "A great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leicester, England
    Current Employee - Anonymous Employee in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hastings Direct full-time (Less than a year)

    Pros

    The management teams at all levels put staff at the fore front of what they do. . The CEO hosts a great welcome event to new starters and really sets the scene for the business and its future. The staff I have interacted with in my first couple of months are engaged and positive about the work they do with customers. There are lots of staff engagement events and a real drive to do great things for our customers. There have been recent changes to call centre shifts which have been well received by staff.

    Cons

    Like many city centre businesses there aren't any parking facilities but its right next to the train station and is well connected for buses. There are car parks located nearby where you can get cheaper season tickets.

See All 126 Reviews

Hastings Direct Photos

Hastings Direct photo of: Bexhill HQ
Hastings Direct photo of: Our Leicester office floor
Hastings Direct photo of: Break out areas
Hastings Direct photo of: Our Leicester office
Hastings Direct photo of: Charity Day
Hastings Direct photo of: Tour of Britain - Charity Cycle
See All PhotosSee All

Hastings Direct Interviews

Experience

Experience
64%
12%
24%

Getting an Interview

Getting an Interview
67%
12%
9%
6
6

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Continuous Improvement Manager Interview

    Anonymous Interview Candidate in Leicester, England
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Hastings Direct (Leicester, England) in May 2017.

    Interview

    Applied via LinkedIn Easy Apply.
    Internal Recruitment person called and arrange a phone interview with them.
    Interview was fine, the usual CV walk through and talking about Skill sets and approach to wider issues in the industry and Continuous Improvement. It was a positive experience up to this point.
    A phone interview was arranged with the hiring Manager (after they had reviewed my CV).
    This is where the interview became negative for me as the majority of it was spent listening to how the hiring manager had various personal achievements and how the hiring Manager had a deep knowledge in CI. Some very basic questions were fielded but always with the intent of getting back to the hiring Managers personal achievements or knowledge.
    I would have accepted this as a non compatibility issue and not been too negative about the experience, but the feedback I received was made up.
    The HR rep took the time to call me and give me feedback so I commend that, however the information passed on by the hiring Manager was not correct and contradictory to the interview.
    Overall it sums up the problem of certain types of Manager.
    Lucky miss for me!

    Interview Questions

    • General CV walk through and pick out successes.
      Describe challenges to the Customer Service environment.
      How would you communicate with a team who are not in your building (yes really that was a question).
      Various questions about customer service, but nothing too in depth.   1 Answer
See All 34 Interviews

Hastings Direct Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Hastings Direct? Share Your Experiences

Hastings Direct
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or