Working at Heathrow Express | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Heathrow Express Overview

Work Here? Start responding to reviews
Hounslow, England
201 to 500 employees
Unknown
Company - Private
Rail
$50 to $100 million (USD) per year
Unknown
Heathrow Express is a non-franchised, non-subsidised private company which owns its own trains, the stations at Heathrow, and the entire below-ground section of the line between London Paddington and the airport.

Heathrow Express Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Heathrow Express Managing Director Keith Greenfield
Keith Greenfield
4 Ratings
  • "Customer Assistant service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Ticket in Paddington, England
    Current Employee - Revenue Ticket in Paddington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heathrow Express full-time (More than a year)

    Pros

    It is good to meet people from different countries and help to make there journey comfortable or reach Heathrow airport on time for there flights .

    Cons

    Tracks failure cause great distribution for Heathrow express

    Advice to Management

    Love to work in the great place

See All 10 Reviews

Heathrow Express Photos

Heathrow Express photo of: Heathrow Express (Photo thanks to Geograph user Phillip Perry, Some Rights Reserved)
Heathrow Express photo of: Heathrow Express' at Paddington (Photo thanks to Geograph user Nick MacNeill, Some Rights Reserved)
See All PhotosSee All

Heathrow Express Interviews

Experience

Experience
0%
0%
100%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Concierge Interview

    Anonymous Interview Candidate in Heathrow, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Heathrow Express (Heathrow, England) in September 2017.

    Interview

    I'm leaving a 1 star review for the "managers" involved in the job interviews, assessments and role play on September 16th at Premier Inn Hotel Heathrow who have failed to get back to me with a simple "yes" or "no" after i spent 4 hours there being interviewed for a job with Heathrow Express. I have sent several emails to various email address and they have gone ignored and unanswered. It's basic manners, after someone has attended a job interview, to at the very least email them to let them know the outcome. Even if the answer is "no" rules of consideration, decency, and general etiquette still apply. I can only imagine what it is like working for these "managers" if they lack the humanness, manners and communication skills to inform prospective employees the outcome of their job application.

    Interview Questions

    • What do you know about Heathrow Express   Answer Question
    • At the start of the day, in the room full of prospective employees, "managers" yelled "Show us your enthusiasm, big smiles and happy faces today, we want to see that your worth the £21,000 per year salary"   Answer Question
See All 2 Interviews

Heathrow Express Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Heathrow Express? Share Your Experiences

Heathrow Express
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or