Her Majesty's Revenue & Customs Overview

  • www.hmrc.gov.uk
  • London, United Kingdom
  • 10000+ Employees
  • 2005
  • Government
  • National Agencies
  • $500 million to $1 billion (USD)

CompetitorsDepartment for Work And Pensions
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As one of the UK’s largest government departments, our work makes a difference across all businesses and households within the UK. This is achieved by collecting the money that pays for the UK public services and by helping families and individuals by providing targeted ...
Mission: Here at HMRC we’re all motivated by the same goal - getting tax right, for everyone. We help people pay their tax and claim financial support, and make it hard for the dishonest minority to cheat the system. We’re all doing our bit to make a difference, and we’re proud of what ...

Her Majesty's Revenue & Customs Reviews

3.8
75%
Recommend to a Friend
85%
Approve of CEO
Jim Harra
Jim Harra
173 Ratings
5.0
Current Employee, less than 1 year

"Tax Specialist Programme/TSP"

Jul 29, 2021 - Tax Specialist Programmer/TSP
Recommends
Positive Outlook
Approves of CEO

Pros

Flexible working, lots of development opportunities alongside formal learning, well supported from all colleagues I have approached with a query.
Lastly, some of the work is really exciting!

Cons

No cons currently having started in Nov.20. However, you will need to be able to motivate yourself working independently on very technical work and be able to communicate with customers who may not
See All 1,011 Reviews

Diversity & Inclusion at Her Majesty's Revenue & Customs

4.0
(209 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Her Majesty's Revenue & Customs Reviews and are not edited or altered.

Does there seem to be diversity at Her Majesty's Revenue & Customs?

...HMRC is actively trying to incorporate diversity and inclusion...Read More

Read 16 more responses

Her Majesty's Revenue & Customs Photos

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Her Majesty's Revenue & Customs Interviews

Experience
Positive74%
Negative13%
Neutral13%
Getting an Interview
Applied online90%
Recruiter3%
Other2%
Difficulty
2.9
Average
HardAverageEasy

  1. HMRC Customer Service Advisor Interview

    Anonymous Employee in United Kingdom
    Declined Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. The process took 6 months. I interviewed at Her Majesty's Revenue & Customs (United Kingdom)

    Interview

    Application form.
    Competency test.
    Video interview.
    Very long winded interview process, which took months to get updates on. Seem to interview for current and future vacancies so expect long wait times from application to offer.
    Interview

    Give me an example of when you have delivered at once

    Answer Question

See All 138 interviews

Company Updates

July 20, 2021
KEY NOT FOUND: company-updates.categories.careers
Good afternoon! HMRC are recruiting for Customer Services Consultants in East Cardiff - we are looking for friendly people to be the first point of contact for customers' tax queries. You will work 37 hours per week, with various shifts between 7.45am and 8pm, Monday to Saturday. We offer at least 2 days per week working from home, with a salary of £21,249. Job description and application page are linked below:
Shared image - Customer Services Consultant - Cardiff (183R)
Customer Services Consultant - Cardiff (183R)
www.civilservicejobs.service.gov.uk
July 1, 2021
Bore da! HMRC are recruiting for more vacancies in Cardiff: - Higher Officer Compliance Caseworker - doing tax investigations yourself, but also supervising others and offering technical support when needed: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1728591 - Front Line Manager - line management for a team of compliance caseworkers: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1728592 Salary for both is £30,880, closing Monday 5th July:

Her Majesty's Revenue & Customs Awards & Accolades

  • The Times Top 50 Employers for WomenThe Times2019
  • Top 75 UK Social Mobility EmployerSocial Mobility Foundation2020

Popular Careers with Her Majesty's Revenue & Customs Job Seekers

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Her Majesty's Revenue & Customs FAQ

(45 Questions)

All answers shown come directly from Her Majesty's Revenue & Customs Reviews and are not edited or altered.

See questions about:

What is health insurance like at Her Majesty's Revenue & Customs?

...No other competitive benefits such as Healthcare etc...

August 23, 2020

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