Working at Her Majesty's Revenue & Customs | Glassdoor.co.uk

Her Majesty's Revenue & Customs Overview

London, England
10000+ employees
2005
Government
National Agencies
£500 million to £1 billion (GBP) per year
We are one of the country’s largest employers, with almost 60,000 people working across the UK. Here, you could be helping customers with their tax queries, designing cutting edge digital services, tracking down international tax avoiders, or making sure trade flows ... Read more

Mission: People person. Problem solver. Innovator.

Here at HMRC we’re all motivated by the same goal - getting tax right, for everyone.

We help people pay their tax and claim financial support, and make it hard for the dishonest ... Read more

Company Updates

  • Customs Assistant Officer Roles at HMRC - Hayes, London

    We are looking for dynamic, enthusiastic individuals who are inquisitive and have passion for interesting, varied and challenging work. You don’t need any existing knowledge or experience of Customs in order to apply, but you’ll have an interest in being at the forefront of tackling Import Fraud.

    As a Customs Assistant Officer you will work in a responsible administrative role in close partnership with UK Border Force to tackle Customs Fraud, and protect the UK economy as we leave the European Union (EU).

    Working in a Customs warehouse you will investigate and carry out checks on a wide range of goods imported into the UK suspected of being undervalued, incorrectly described or counterfeit.

    To find out more information and apply, please click here http://glassdoor.com/slink.htm?key=vMXdv

    Customs Assistant Officer - Civil Service Jobs - GOV.UK

    Search and apply for opportunities within the Civil Service.

  • Head of Brand Strategy and Implementation role -London

    An exciting and rare opportunity has arisen for an individual with an extensive background in brand strategy and solid knowledge of implementing new brands within a large, complex organisation.

    HMRC has recently developed its new brand proposition – getting tax right, for everyone. We now need a brand specialist to develop our brand strategy and lead efforts to roll out and embed it across the whole of our organisation – from policy design, to operational decisions and behaviours, through to our internal and external communications. Your challenge will be ensuring our brand proposition is reflected in our strategies and our operating model, our values, processes, culture, HR policies and performance measures.

    To apply go to: http://glassdoor.com/slink.htm?key=vMCks

    Head of Brand Strategy and Implementation - Civil Service Jobs - GOV.UK

    Search and apply for opportunities within the Civil Service.

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Her Majesty's Revenue & Customs – Why Work For Us?


Whatever your role, you’ll be amongst people with an incredible range of skills and experience. Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.

But it’s not just what we do, it’s how we do it. Almost everyone comes into contact with us at some point. This makes customer service central to everything we do. In fact our work is as much about people as it is about money.

Find the latest HMRC opportunities at Civil Service Jobs

Where will your career take you? Find out more here HMRC Careers


We are responsible for:

  • Income Tax, Corporation Tax, Capital Gains Tax, Inheritance Tax, Insurance
  • Premium Tax, Stamp, Land and Petroleum Revenue Taxes
  • Environmental taxes
  • climate change and aggregates levy and landfill tax
  • Value Added Tax (VAT), including import VAT
  • Customs duty
  • Excise duties
  • Trade Statistics
  • National Insurance
  • Tax Credits
  • Child Benefit
  • enforcement of the National Minimum Wage
  • recovery of Student Loan repayments

Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.

Our work to improve gender equality has been recognised at the Business in the Community’s Responsible Business Awards August 2018. We were shortlisted as one of the three finalists and we won for our work to advance gender inclusion in our high potential talent schemes for colleagues. Read more here.

Her Majesty's Revenue & Customs Reviews

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Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Sir Jonathan Thompson
Sir Jonathan Thompson
63 Ratings
  • Featured Review

    "Flexible Learning Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in London, England
    Current Employee - Data Scientist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Lots of opportunities for advancement

    Cons

    Its the civil service and they like to do thing s their way.

    Advice to Management

    Pay advancement is necessary or talent will leave.

See All 374 Reviews

Her Majesty's Revenue & Customs Photos

Her Majesty's Revenue & Customs photo of: HMRC
Her Majesty's Revenue & Customs photo of: Workplace collaboration
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Her Majesty's Revenue & Customs photo of: Department for Digital, Culture, Media & Sport (DCMS)
Her Majesty's Revenue & Customs photo of: Mentoring
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Her Majesty's Revenue & Customs Interviews

Experience

Experience
81%
11%
8%

Getting an Interview

Getting an Interview
88%
4%
4%
3
1

Difficulty

2.9
Average

Difficulty

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  1. Helpful (1)  

    Paralegal Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Her Majesty's Revenue & Customs (London, England) in January 2019.

    Interview

    I applied through a recruiter. I had a panel of two interviewers. The explained the explained the role and the duties. Talked about their work culture and did a run through of my CV , asking about the different tasks I had done before.

    Interview Questions

    • I was asked to explain the different tasks I had performed in my previous role.   Answer Question
See All 79 Interviews

Her Majesty's Revenue & Customs Awards & Accolades

  • Responsible Business for Gender Equality Award, Business in the Community, 2018
  • The Times Top 50 Employers for Women 2018, The Times, 2018

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