Mission: Exceptional people, providing outstanding customer experiences today
Hitachi Capital (UK) PLC has announced plans for further European expansion for the business following a planned new branch office opening in Amsterdam, Netherlands on the 4th September.
The branch office is the second business Hitachi Capital has established in the Netherlands, following the recent acquisition of Noordlease Holdings B.V in January this year. Hitachi Capital UK’s Netherlands branch will provide vendor finance solutions to Hitachi and Mitsubishi group companies, whose European head offices are based in the country. Primarily the operation will support the sales of Hitachi Construction Machinery Europe (HCME) whilst providing further assistance to the wider business and key European based vendors.
Hitachi Capital is a leading financial services company with over 30 years’ experience providing innovative finance solutions that help consumers and businesses to grow and prosper.
Originally established to provide innovative financial solutions to manufacturers, we now meet the demands of consumers, brokers, and businesses of all sizes and specialities across the UK.
Manufacturing is in our DNA. It means we are used to delivering complex products to high levels of customer satisfaction. It’s this ability to innovate and think differently that sets us apart from other financial providers. It’s why we now have over 1,200 employees, providing market leading products and services to over one million customers.
With over 1,200 employees across the UK, we know we have the power to drive real change within the society and communities in which we live and work.
Whether that’s helping our customers to grow and prosper or our people raising money for causes close to our hearts, we believe that by operating ethically, standing by our customers and supporting causes both great and small, we will contribute to a better society.
As a growing organisation of over 1,200 employees, we're widely recognised as one of the best in the UK, and our brand is known globally. We genuinely care about our people, from our customers to our team, and we’re committed to making a positive difference.
If that sounds like a company you’d like to work for, we’d love to hear from you.
At Hitachi Capital, we invest in our staff. We want to see them succeed and become the best they can be, which is why we offer a wide range of development opportunities including courses and professional qualifications.
In fact, in 2015 alone, we estimate that we supplied over 15,000 hours’ worth of learning and development training to employees in a range of teams, from IT to Finance, and Risk to Marketing.
We recognise passion and enthusiasm through numerous reward schemes and benefits. And we aim to make Hitachi Capital an enjoyable, exciting place to work – a place where all ideas are heard, and all contributions are valued.
Rated as one of the Sunday Times Top 100 Best Companies to Work For, and with an outstanding employee retention rate of 83%, we’re proud to offer fulfilling careers in a variety of roles and locations across the UK.
Developing new systems and more efficient ways of working are just some of the everyday projects we deliver at Hitachi Capital. We aim and accomplish to give our customers a great experience which is driven by the technology that is supporting our growth. The financial markets that we operate in are extremely competitive which means we have to stay cutting edge and customer centric. With this, we are consistently looking at ways to improve and give a better experience to all.
When you join Hitachi Capital, whether it is in the Development or Delivery teams, you will become an integral part of the support mechanism that is needed to carry on working collaboratively with both its internal and external customers.
I have been working at Hitachi Capital (UK) full-time (More than a year)
Opportunities to make a difference
Not as much red tape as you’d expect from a corporate company
Good benefits - maternity pay has just changed from statutory and is very competitive
Opportunities to progress
A bonus where a large % is based on tournament performance - regardless of how the company does profit wise
Senior leaders have worked their way up which is great in some respects however their lack of experience can be very obvious
Although they say salaries are benchmarked against industry standards, in my opinion they are not very competitive with their pay
There is a lot of change projects needed from process reviews to IT investement to really concentrating on customer experiences
Advice to Management
Don’t end up as a corporate company where the people become numbers and customer experience is neglected in favour of continued profit chasing
I applied through a staffing agency. The process took 5 days. I interviewed at Hitachi Capital (UK) (Newbury, England) in May 2016.
Great communication each step in the process and great support offered at the interview and post interview from the hiring manager and the internal HR team and the group recruiter. I received feedback from all involved and received a personal call from the hiring manager detailing the offer. I also received a contract and information in the post and again communication at each step.