Mission: We want to democratize site analytics and feedback by making it affordable and accessible to everyone.
I have been working at Hotjar full-time (More than a year)
Great people make the difference in any job. Everyone works hard and the company encourages us to take down time with generous vacation time and bonuses throughout the year. Lots of opportunity to grow and take on more responsibility.
A bit understaffed currently but only due to massive growth and the hiring teams are actively hiring. The long recruitment process means that people stay once hired and that they are much better fit than a quick hire.
Advice to Management
Keep up the great work!
I interviewed at Hotjar in March 2017.
Such a shame - close to be a great experience but a lack of organisation and poor communication lets them down. Initially, they set the bar high with quick responses and you think this is the sort of organisation you want to work for. You think they've got communication down (it's vital for a remote company).They tell you when they'll get back to you and they do - but further into the process start missing their own deadlines, and then they don't respond to emails. I don't think this is arrogance, probably just a little disorganised. If they didn't give a firm deadline they'd be fine - you'd just wait - or if they responded to say there is a delay it would be fine too, but poor communication lets the process down. Such a shame - I really enjoyed it at first but they probably need to tighten up the process a little bit. I hope Hotjar iterate their process and the next person finds it a bit better. I'm sure they will.
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