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Hotjar Overview

www.hotjar.com
San Ġiljan (Malta)
1 to 50 employees
2014
Company - Private
Information Technology
Unknown / Non-Applicable
Headquartered on the beautiful island of Malta, in the ‘heart’ of the Mediterranean, Hotjar is a young startup that embraces remote working and personal development.

Hotjar's culture is driven by transparency, respect ... Read more

Mission: We want to democratize site analytics and feedback by making it affordable and accessible to everyone.

Company Updates

  • We had a great time at XAwards, meeting some wonderful teams early in their startup journey, and learning a lot from the exciting speakers who were kind enough to join us. Read all about it and find out the winning team below!

    3 awards, 9 talks, 18 startups: Hotjar's XAwards round-up

    Back in February, we launched the XAwards for early stage startups (2 to 5 members) to discover some of the world's most innovative and exciting teams, and learn about the products and services they are building.

  • And we're off! Our talks have started for the X Awards - join us via Facebook Live to follow along with the talks! http://glassdoor.com/slink.htm?key=vQFAX

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Hotjar – Why Work For Us?


What is Hotjar?

Hotjar is a new powerful way to reveal true website user behavior and experiences in one central tool – giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and accessible at lightning speed.

Hotjar Ltd. is a European startup headquartered on the island of Malta. Our founding team includes experts in Product / SaaS Development, Web Marketing, UX and Conversion Rate Optimization. Dr. David Darmanin, a conversion rate expert brought the multi-disciplinary Hotjar team together in early 2014.

Still looking for more info about our team? We've developed this deck just for you. 
Headquartered on the beautiful island of Malta, in the ‘heart’ of the Mediterranean, Hotjar is a young startup that embraces remote working and personal development. 

Hotjar's culture is driven by transparency, respect, open discussion, collaboration and blunt and direct feedback. In fact, we're obsessed with communicating with our users as well as within the team. We hate bureaucracy and slow moving organizations – but we're suckers for well-defined processes. We love lean, iterative improvements and success is measured by the value we create for our users.

We've written an article on our blog about how we are growing and running Hotjar remotely.

As mentioned in our Perks, every year we get the team together for two separate meet-ups, one in summer and one in winter.

Hotjar has always been a 100% remote/distributed team. We live all over the world and the benefits of this, we believe, outweigh the challenges. Of course, the main challenge of being part of a fully distributed team is getting to know each other in person. Stuff like body language, nuances, and quirks that don't come across over a Google Hangout.

Team bonding even from a workshop setting tends to not happen when you're fully remote and we can't really toss a ball around over the Internet to learn agile.

So twice a year we meet in person to achieve three things:

  • To get to know each other. All of our newer team members who joined after our previous meet up are likely not to have met the rest of the team before. It's great to put a face to a name of someone you've potentially spent months chatting to over HipChat!
  • To have fun together.  All work and no play makes Jack a dull boy. Or as Roald Dahl put it, "A little nonsense now and then is relished by the wisest men."
  • To work together and share ideas/knowledge. Of course we do this all year round, but it's great to be able to get together and discuss ideas in person as well. See our Hackathons section for more on this!

The location of our meet ups vary. During the summer, we like the make the most of our beautiful headquarters location and bring the team to Malta. Over winter, a different spot is chosen each year. Our most recent winter trip was to beautiful (and snowy!) Park City, Utah.

Have a look through our photos to see what we get up to when we're altogether. Kayaking, snowshoeing, sleging, ping pong tournaments. Who doesn't love a round of karaoke when meeting possibly brand new work friends for the first time!

Hopefully we'll see you on the next one!

Every 8 weeks or so, we bring one of our Dev teams together for a Malta-based hackathon. This is a 3 day event for our Developers to work together, face to face, on the launch or planning of a project. We’d love to build and deploy something to live during each hackathon though sometimes, the time is put to great use planning together how do deal with something big that’s in the pipeline.


In our January hackathon, Team Turing launched our Incoming Feedback beta to live. Halfway through working on a massive change to the Hotjar billing system, they realised that there’s a better way to do it. So, it turned into a planning session instead. Stayed tuned to find out what Team Hopper get up to in March!


As with the company meet-ups, hackathons are an all-expenses-paid trip. The team always have an evening out together but the rest of their time is their own to explore Malta. And as with everything else at Hotjar, we iteratively improve our hackathons based on feedback from the teams. The first hackathon was 2 days, though developers thought an extra day would make more sense. So, 3 days it is! We’ll continue to adjust based on what works best for our team.

Hotjar Reviews

5.0
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Recommend to a friend
Approve of CEO
Hotjar CEO David Darmanin
David Darmanin
4 Ratings
  • Helpful (2)

    "Vibrant, Progressive, and Fun Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hotjar full-time

    Pros

    There's a ton...100% remote workplace. Hotjar does not care where you work. The management team realizes people work best when they are trusted, empowered and comfortable. There's also some amazing perks like 40 days of paid leave a year, a home office budget, company retreats and more. My co-workers are wicked smart and our product is amazing. It's an amazing place to work.

    Cons

    Because we're 100% remote it can sometimes be hard to get in contact with the person you're trying to connect with when you're trying to connect with them. They could be on the other side of the world. We've got the tools in place to facilitate this but it takes some getting used to.

    Advice to Management

    Continue to maintain the really strong focus on company culture. It's what makes Hotjar special.

See All 9 Reviews

Hotjar Interviews

Experience

Experience
42%
14%
42%

Getting an Interview

Getting an Interview
100%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Content Marketer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at Hotjar.

    Interview

    Read the instructions provided on the Careers page very carefully before applying, then use them to refresh your memory throughout the process if needed.

    They helped me understand what each step would be like, so there were no surprises - the interview process went exactly as described in the document you find on the careers page, and it was very smooth overall.

    Two useful tips:

    #1: fill the application form carefully. It is your ONE chance to make it to the second step, so spend some time working on that!

    #2: be honest & open about what you like to do and how you like to work — culture fit is important in a remote team, and these steps are a good opportunity for the team to get to know 'the real' you :)

    Interview Questions

    • If you could do anything on a given Monday morning, what would it be?   Answer Question
See All 21 Interviews

Hotjar Awards & Accolades

  • Best Tech Startup, MCA eBusiness Awards, 2015

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