Working at House of Fraser | Glassdoor.co.uk

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House of Fraser Overview

London, England
5001 to 10000 employees
1849
Company - Private
Department, Clothing, & Shoe Shops
$1 to $2 billion (USD) per year
John Lewis, Marks & Spencer, Debenhams
Hello, We’re House of Fraser Let’s face it, there’s nothing quite like finding a place to work that’s filled with passion, opportunities to grow and lots and lots of – and we mean almost-can’t-move because there are so ... Read more

Mission: If you share our passion for fashion, sense of style are full of personality and want to build your career with one of the fastest growing premium department stores in the world, join House of Fraser and we’ll help you to grow, develop and progress in an environment ... Read more

House of Fraser Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Alex Williamson
11 Ratings
  • "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Sutton Coldfield, England
    Former Employee - Sales Advisor in Sutton Coldfield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    Cared about our views - did yearly survey to see how they could improve.
    Decent pay.
    Good discount - especially now there is no need for a credit card,
    Great colleagues and management team.

    Cons

    Same soundtrack all day, which is mind-numbing!
    Till system outdated - no contactless payment and super slow.
    Short return policy means lots of unhappy/angry customers.

See All 374 Reviews

House of Fraser Photos

House of Fraser photo of: Oxford Street Christmas
House of Fraser photo of: Are brand new team at Rushden Lakes
House of Fraser photo of: An amazing light display #YourRules
House of Fraser photo of: Our gorgeous Christmas tree is up in the Glasgow store
House of Fraser photo of: House of Fraser & city walls (Photo thanks to Geograph user Nigel Chadwick, Some Rights Reserved)
House of Fraser photo of: Brand new refit for Oxford Street
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House of Fraser Interviews

Experience

Experience
57%
25%
18%

Getting an Interview

Getting an Interview
91%
4%
2%
2
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 4+ weeks. I interviewed at House of Fraser.

    Interview

    I previously applied for a permanent weekend job and I that was rejected so I applied again for a Christmas temp job. Did the application and online assessment in October and forgot all about it so was shocked to be invited to an interview in late Nov. They have an online booking system which is good but it was only Mondays that I could book-not great. (I didn’t do a video Interview). Anyway went in and did a quick interview (only 3/11 expected people turned up so we didn’t do a group interview). Interviewer was lovely. Was told I’d find out in a week but I did the interview at 3pm Monday and got a call offering me the job 1pm on Tuesday. Oh and she said there’s 3 questions they always ask in interview. she asked me those 3 questions and then just like 2 other random ones like why I study my subjects and what I wanna do after sixth form

    Interview Questions

    • Give an example of a situation where you’ve had to compromise   Answer Question
    • Give an example of a time you’ve had to deal with a difficult person   Answer Question
    • Time you’ve had to improve your performance   Answer Question
See All 353 Interviews

Company Updates

  • Be you no matter who with a career at House of Fraser. If you’ve got digital talent, we want to know about it! We are currently looking for a Business Analyst and a Lead Frontend Developer. Apply here- http://glassdoor.com/slink.htm?key=vIkDi

  • Take a look back at the big fashion influencers straight from the stage #BRITs http://glassdoor.com/slink.htm?key=vIQVc

    From Stage to Street - House of Fraser

    We would like your feedback, please fill in our survey Many memorable things have happened at the BRIT Awards - from collaborations between Kylie and Justin, David Bowie and Placebo, to the favourite, Ali G and Shaggy and Adele didn't need a collaboration to bring the house down in 2011 with THAT unforgettable performance - the list continues.

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House of Fraser Awards & Accolades

  • Best Development of an Employer Brand, The Firm Awards, 2016
  • Outstanding Impact, Transformation and Change, The Firm Awards, 2016
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