Mission: To supply from local stock nationwide the small builder's ever-changing, routine, integrated kitchen and joinery requirements, assuring best local price, no-call-back quality and confidential trade terms...
...and to provide the ...
12/01/18 - Andrew Livingston to join Howdens as CEO Designate
Howden Joinery Group Plc today announces that, further to its announcement of 7 July 2017, Andrew Livingston will join Howdens as CEO Designate on 29 January 2018.
Howdens' founder and CEO, Matthew Ingle, will retire in the first half of 2018 after 22 years with the Group and Andrew will take over as CEO following a handover period with Matthew.
Matthew Ingle said: "Howdens has a number of significant long-term opportunities ahead and I look forward to working with Andrew in helping take Howdens onto the next successful phase in its development."
"I wrote these words in 1995, since when Howdens has grown from nothing... no name, no product, no building, no staff to over 8,900 staff, more than 650 depots and more than 450,000 accounts in 21 years. A winning formula that everyone connected with can call their own, and a philosophy that can grow."
Matthew Ingle, Howdens Founder
Howdens solves problems for small builders doing joinery work ... it's about fitting into their society and not letting them down ... associating with people who run their own business... it means a lot. Our customers don't get paid until a job is complete and satisfactory and that means: it looks good, meets standards, is easy to fit, doesn't break, is available locally and when required.
Howdens offers credit terms, gives builders a confidential discount, excludes retail, swaps items, has a welcoming trade environment, and motivates and retains staff - customers always see the same faces. It's about trust; there's no room for fairy stories.
To achieve this, we have to be very important to our suppliers, so we can offer best prices and quality and always have stock available. That means having great suppliers who share our philosophy.
It also means having extremely motivated and well paid staff. This is a entrepreneurial manager-driven business with low central overheads. Tradesmen are entrepreneurs. They are not interested in, and don't benefit from, a big central office. Howdens does not offer a huge hierarchy for the ambitious corporate politician mountaineer... rather an extremely satisfying well paid job for committed individuals.
I set out to make Howdens feel like home. The sort of business our customers' parents used and were proud to buy from. I hope our children and our customers' children use Howdens too and feel the same way. As good as it ever was.
Our 450,000 active customers depend on Howdens' quality and reliability. This means that everyone at Howdens is responsible for maintaining our industry-leading reputation.
The values behind this are concrete and simple: we do what we say, and we rely on each other to do exactly that, every single day. It's all about building trust within the company and with our loyal customers and suppliers.
Our Approach to Business
The central idea of the business is that it should be worthwhile for all concerned – customers and prospective customers, homeowners, landlords, tenants, local communities, our suppliers and investors, our staff and their families, our apprentices and anyone who is touched by Howdens. We have no intention of letting any of them down.
Our Growth and Success
Over the last two decades, Howdens has grown to become the leading supplier of kitchens in the UK. We’ve grown by doing something simple exceptionally well: giving great service to trade professionals.
We’re a highly successful business, with more than 670 local depots and more than 9,000 full-time staff. Last year our sales reached £1.4 billion.
A Great Place to Work
At Howdens, success is incentivised, and individual effort is rewarded with the opportunity to build an exciting and satisfying career.
We encourage staff to take a range of internal and external training courses, and we work to maintain our good contacts with professional bodies. For example, our supply division has held Accredited Centre status with the Institute of Leadership Management since 2012.
We know that in order for our business to grow, we must support our people to grow. So we take every opportunity to ensure Howdens' staff get the training they need to make the most of the many opportunities we offer them.
It’s not just about your basic salary, which in itself is highly competitive. It’s about all the exciting other things we offer that make up a unique and engaging reward programme for everyone.
I have been working at Howdens Joinery full-time (More than 10 years)
Culture bonus opportunity incentives autonomy
Honestly I don't think there are any cons working for Howdens!!
Advice to Management
Don't change anything!!!
Was asked questions the interviewer didn’t know what she was asking. Kept asking same questions never had such a badly prepared interview would have refused job offer staff was very unhappy there