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ICON Overview

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Dublin, Co. Dublin (Ireland)
10000+ employees
1990
Company - Public (ICLR)
Biotech & Pharmaceuticals
£500 million to £1 billion (GBP) per year
Competitors

Parexel, PRA Health Sciences

ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology and medical device industries. The company specialises in the strategic development, management and analysis of programs that support clinical development - from ... Read more

Mission: ICONs mission is to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life.

ICON Reviews

  • Helpful (1)

    "Clinical database programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at ICON full-time

    Pros

    Great team to work with
    Great company with good vision

    Cons

    Demanding clients on projects
    Tight timelines
    Compensation can be better

See All 915 Reviews

ICON Photos

ICON photo of: Dublin
ICON photo of: Baby Shower at Meeting Room
ICON photo of: US Office Building
ICON photo of: ICON Bot
ICON photo of: Lobby/Cafeteria area
ICON photo of: Lobby/Cafeteria area
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ICON Interviews

Experience

Experience
65%
16%
19%

Getting an Interview

Getting an Interview
52%
18%
13%
6
5
4
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Project Manager Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5+ months. I interviewed at ICON (London, England) in January 2020.

    Interview

    I believe you should always read these reviews with a pinch of salt, but here was my experience.

    I was contacted by the Talent team with regards to a role. She arranged a pre-screen phone call, as per usual with CROs to discuss the role, salary expectations etc, it was satisfactory.

    The next step was the interview. I did not hear back from the talent team for some time, expecting that the interview would be arranged. A month later this was arranged with the Project Directors. The video-conference was poor really, there was no signal on the receiving end, a black screen and poor sound. This happens I understand that but I tested my system beforehand. The first director to attend was 10 minutes late, the second director 20 minutes late, after questioning the first director left abruptly as she had lost signal altogether. And I was left with one Director covering for the other. I don't believe they had seen my CV beforehand.

    I had not heard back from the Talent team post-interview. Ultimately, I would have to email a number of times to no avail, but only when contacting the lead talent recruiter I would get a reply. It was most unusual. You would never hear back but only when emailing the lead you would hear back. Finally, after a few months I had received a reply suggesting I would receive a result the following day, it never came so I withdrew my application. The reply was 'she wanted to keep me informed' or 'timelines are longer than anticipated'. I never received a reply in the end, no counter offer - perhaps they had a better candidate.

    I got an offer elsewhere and I'm glad I didn't wait on Icon. The whole process is flawed and its unattractive. I am unsure what the Talent team do, but from reading the comments it seems common practise, I wonder if they could follow through with their commitments.

    Interview Questions

    • Q: How do you handle timelines within projects.   1 Answer
See All 217 Interviews

ICON Awards & Accolades

  • Leading CRO for international Project Execution, R&D Managers Survey, Lehman Brothers Equity Research, 2007
  • Best Practice Award - Growth Leadership, Contract Research Outsourcing North America, Frost and Sullivan Best Practice Awards, 2011
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