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InterContinental Hotels Group Overview

www.ihg.com
Denham, South East England, England
5001 to 10000 employees
2003
Company - Public (IHG)
Travel & Tourism
Unknown / Non-Applicable
IHG franchises, leases, manages or owns nearly 5,200 hotels and 770,000 guest rooms in almost 100 countries, with nearly 1,500 hotels in its development pipeline. IHG also manages IHG® Rewards Club, the world’s first and largest hotel loyalty ... Read more

Mission: Everyone at IHG is aligned behind one clear goal; to deliver Great Hotels Guests Love. We may be ten different brands but wherever you join us, and no matter how far your IHG career takes you, you'll be working to make a real difference. At IHG we give you Room ... Read more


Glassdoor Awards

Highest Rated CEOs:2016 (#17)

Company Updates

  • We are very proud to have earned a coveted spot on the Atlanta Journal-Constitution’s ‘Top Workplaces’ list for the seventh consecutive year. Check out the full ranking here: http://glassdoor.com/slink.htm?key=vQdCT

    Best companies in Atlanta: 2017 AJC Top Workplaces winners

    More than 2,500 companies were nominated or asked to participate in the 2017 Top Workplaces awards by The Atlanta Journal-Constitution and its partner Workplace Dynamics. Employees across the metro area responded to print and online solicitations that began appearing in September.

  • To be happy at work, it's important that your values match your potential employers too. Find out about ours here: http://glassdoor.com/slink.htm?key=vQCaE

    Spotlight on: Our brand values

    At IHG our focus on Employer Brand does two things. First, it gives people clear visibility of what it's like to work at IHG. Second, it describes exactly what we want to stand for in the hearts and minds of our colleagues, both current and prospective.

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InterContinental Hotels Group – Why Work For Us?


IHG is a global hotel company whose goal is to create Great Hotels Guests Love.

We're one of the world’s leading hotel companies. IHG franchises, leases, manages or owns nearly 5,100 hotels and more than 750,000 guest rooms in almost 100 countries, with nearly 1,500 hotels in its development pipeline. 

You’ll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels® and HUALUXE® Hotels and Resorts.

All of these brands work together towards our goals of creating Great Hotels Guests Love®. This is a mission that’s seen us go from strength to strength – with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you.

We don’t expect stereotypes. We don’t want people to conform. We just want all of you at IHG®. So bring us your individual passions and ambitions, and we’ll support you to achieve your goals, and give you the rewards and benefits you deserve. To find out more, go to careers.ihg.com


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There’s no one quite like you. Your talents, dreams and interests make you who you are. And that’s what we want at IHG.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you.

We don’t expect stereotypes. We don’t want people to conform. We just want all of you at IHG. To find out more, visit our careers website.



IHG is a hotel company with more guest rooms than any other hotel company in the world – over 157 million guests stay with us per year in nearly 676,000 rooms in over 4,600 hotels in nearly 100 countries and territories around the world.

Everyone at IHG is aligned behind one clear goal: to deliver Great Hotels Guests Love. We may be ninedifferent brands but wherever you join us and no matter how far your IHG career takes you, we can offer you more opportunity, more variety and more support for your career.

Our brands are some of the best known and most popular in the world. As well as launching EVEN Hotels and Hualuxe Hotels & Resorts in the coming years we currently have 7 hotel brands open and operating across the globe.


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The world's first truly international hotel brand, InterContinental Hotels & Resorts has five star properties located in more than 60 countries with local insight that comes from over 60 years’ experience.

Intercontinental looks for people who are charming, confident, sophisticated and internationally minded people who do all they can to exceed guest expectations.


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At Crowne Plaza® Hotels & Resorts, we make sure that everything you need to succeed is right at your fingertips when traveling for business.

Crowne Plaza looks for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen!



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Now in major cities worldwide, Hotel Indigo® hotels are known for fresh design, personalized service and an endless ability to inspire through our distinctively local personality.

Hotel Indigo looks for energetic and approachable people who are always curious to discover more, people who care enough to share thoughtful suggestions - inspiring guests to experience all that the neighbourhood has to offer.


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Fresh, modern and better than ever. Today's Holiday Inn® hotels offer a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free high speed internet, restaurants, fitness centres and comfortable lounges - plus kids eat and stay free.

Holiday Inn look for people who are thoughtful, friendly and care enough to go the extra mile to give our guests a great experience.


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The smart choice for travellers who need a simple, engaging hotel to rest, recharge and get a little work done.

Holiday Inn Express looks for people who are efficient, helpful and friendly and who care enough to learn about what our guests need and provide just that.


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Staybridge Suites offers spacious suites with fully equipped kitchens and roomy workstations help you settle in and get things done.

Staybridge Suites is looking for thoughtful and reliable people who show they care by making guests feel totally comfortable – like part of the family and not just a guest.


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With a focus on comfort, space and value, Candlewood Suites® hotels offer studio and one-bedroom suites with more space to stretch out and relax.

Candlewood Suites looks for down to earth, friendly people who are considerate and reliable and will give our guests the freedom to be themselves but always on hand when they need us.


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HUALUXE™ is dedicated to providing luxurious, close-to-nature surroundings and attentive, considerate service which help our guests achieve their accomplishments their way.

We celebrate the essence of world-class Chinese hospitality underpinned by internationally renowned consistency.


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The EVEN™ Hotels brand offers a fresh perspective on travel to wellness-minded guests.

Throughout their travel journey, we help guests Keep Active, Rest Easy, Eat Well, and Accomplish More so they can find the balance they seek while away from home.




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Kimpton cottoned on that travellers wanted to stay somewhere that was beautiful, liveable and stylish, not big and impersonal – so we set out to make life better on the road. Now we have boutique hotels in cities across the US, each customised to reflect the destination we call home, and equally exciting adjacent restaurants

We believe that human, heartfelt connections make life worth living. So we lavish them on our guests and each other. Our people are our secret ingredients. No two Kimpton hotels are the same, nor are two Kimpton employees. All of our people can just be themselves.







Do you want to know what it's like working for us? What better way then finding out first hand from our colleagues! See what our colleagues from around the world are sharing about their #LifeAtIHG.

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InterContinental Hotels Group Reviews

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
  • "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brierley Hill, England
    Former Employee - Anonymous Employee in Brierley Hill, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Worked at IHG UKCRO from 2008-2017, Great job, Great staff and management. Benefits and commission structure very good

    Cons

    Shift work and getting a great work life balance. This is to be expected in a contact centre so not exactly a con for all but maybe for some.

See All 1,262 Reviews

InterContinental Hotels Group Photos

InterContinental Hotels Group photo of: IHG Head Office Reception
InterContinental Hotels Group photo of: Can I have a dinosaur in my room?
InterContinental Hotels Group photo of: A bit of fun at work
InterContinental Hotels Group photo of: Celebrate Service Week
InterContinental Hotels Group photo of: 10 Year anniversary
InterContinental Hotels Group photo of: Chefs cook up some magical cocktails
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InterContinental Hotels Group Interviews

Experience

Experience
73%
15%
10%

Getting an Interview

Getting an Interview
47%
18%
13%
6
6
4
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Manager Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at InterContinental Hotels Group (London, England) in January 2017.

    Interview

    The interview was one hour long, very professional and corporate as a certain set of questions had to be used. Covered past experience, as well as expectations of role available.

    Interview Questions

See All 244 Interviews

InterContinental Hotels Group Awards & Accolades

  • Top Employers UK 2017, https://www.top-employers.com/, 2017
  • 1st in the hospitality sector, Britains Most Admired Companies, 2016
  • Forbes Most Reputable Companies, Forbes, 2016
  • Top Employers UK, Top Employers Institute, 2016
  • Great Place to Work Singapore, Great Place to Work Institute, 2016
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