Working at InterContinental Hotels Group | Glassdoor.co.uk

InterContinental Hotels Group Overview

Denham, South East England, England
5001 to 10000 employees
2003
Company - Public (IHG)
Hotel & Resort
Unknown / Non-Applicable
IHG franchises, leases, manages or owns more than 5,600 hotels and over 800,000 guest rooms in almost 100 countries. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.

You’ll ... Read more

Mission: At IHG® we are committed to providing True Hospitality for everyone; that means guests, owners, partners, and our people.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global ... Read more


Glassdoor Awards

Best Places to Work: 2019 (#23)

Top CEOs: 2016 (#17)

Company Updates

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InterContinental Hotels Group – Why Work For Us?



At IHG® we are committed to providing True Hospitality for everyone; that means guests, owners, partners, and our people.

IHG franchises, leases, manages or owns more than 5,200 hotels and over 785,000 guest rooms in almost 100 countries. IHG also manages IHG® Rewards Club, the world’s first and largest hotel loyalty programme.

You’ll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels®, Kimpton Hotels & Restaurants® & Restaurants®®, Avid® and HUALUXE® Hotels and Resorts.

All of these brands work together towards our goal of providing True Hospitality for everyone. This is a mission that’s seen us go from strength to strength – with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you. We give you Room to be yourself.



There’s no one quite like you. Your talents, dreams and interests make you who you are. And that’s what we want at IHG.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you. We give you Room to be yourself.

To find out more, visit our careers website.


IHG franchises, leases, manages or owns more than 5,200 hotels and over 785,000 guest rooms in almost 100 countries. IHG also manages IHG® Rewards Club, the world’s first and largest hotel loyalty programme.

You’ll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels®, Kimpton Hotels, Avid and HUALUXE® Hotels and Resorts.

At IHG® we are committed to providing True Hospitality for everyone; that means guests, owners, partners, and our people.

Learn more about our brands here.


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The world's first truly international hotel brand, InterContinental Hotels & Resorts has five star properties located in more than 60 countries with local insight that comes from over 60 years’ experience.

Intercontinental looks for people who are charming, confident, sophisticated and internationally minded people who do all they can to exceed guest expectations.


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At Crowne Plaza® Hotels & Resorts, we make sure that everything you need to succeed is right at your fingertips when traveling for business.

Crowne Plaza looks for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen!



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Now in major cities worldwide, Hotel Indigo® hotels are known for fresh design, personalized service and an endless ability to inspire through our distinctively local personality.

Hotel Indigo looks for energetic and approachable people who are always curious to discover more, people who care enough to share thoughtful suggestions - inspiring guests to experience all that the neighbourhood has to offer.


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Fresh, modern and better than ever. Today's Holiday Inn® hotels offer a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free high speed internet, restaurants, fitness centres and comfortable lounges - plus kids eat and stay free.

Holiday Inn look for people who are thoughtful, friendly and care enough to go the extra mile to give our guests a great experience.


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The smart choice for travellers who need a simple, engaging hotel to rest, recharge and get a little work done.

Holiday Inn Express looks for people who are efficient, helpful and friendly and who care enough to learn about what our guests need and provide just that.


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Staybridge Suites offers spacious suites with fully equipped kitchens and roomy workstations help you settle in and get things done.

Staybridge Suites is looking for thoughtful and reliable people who show they care by making guests feel totally comfortable – like part of the family and not just a guest.


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With a focus on comfort, space and value, Candlewood Suites® hotels offer studio and one-bedroom suites with more space to stretch out and relax.

Candlewood Suites looks for down to earth, friendly people who are considerate and reliable and will give our guests the freedom to be themselves but always on hand when they need us.


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HUALUXE™ is dedicated to providing luxurious, close-to-nature surroundings and attentive, considerate service which help our guests achieve their accomplishments their way.

We celebrate the essence of world-class Chinese hospitality underpinned by internationally renowned consistency.


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The EVEN™ Hotels brand offers a fresh perspective on travel to wellness-minded guests.

Throughout their travel journey, we help guests Keep Active, Rest Easy, Eat Well, and Accomplish More so they can find the balance they seek while away from home.




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Kimpton cottoned on that travellers wanted to stay somewhere that was beautiful, liveable and stylish, not big and impersonal – so we set out to make life better on the road. Now we have boutique hotels in cities across the US, each customised to reflect the destination we call home, and equally exciting adjacent restaurants

We believe that human, heartfelt connections make life worth living. So we lavish them on our guests and each other. Our people are our secret ingredients. No two Kimpton hotels are the same, nor are two Kimpton employees. All of our people can just be themselves.







Do you want to know what it's like working for us? What better way then finding out first hand from our colleagues! See what our colleagues from around the world are sharing about their #LifeAtIHG.

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InterContinental Hotels Group Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
17 Ratings
  • "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MRS in London, England
    Former Employee - MRS in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    I have more than 10 years experience working with different Hotels

    Cons

    A hotel need you to be someone who can deal with every problem that may arise from the guest living in the Hotel or the employees.

    Advice to Management

    I have more than 10 years experience working in a Hotel and can handle any problem and make the business boom customers are satisfied and will recomend their friends and family

See All 2,007 Reviews

InterContinental Hotels Group Photos

InterContinental Hotels Group photo of: Our HR colleagues recently partnered with United Way to package 300 care packages for victims of Human Trafficking! #IHGgivingforgood
InterContinental Hotels Group photo of: IHG Head Office Reception
InterContinental Hotels Group photo of: We are IHG!
InterContinental Hotels Group photo of: 2018 People Enablers Workshop
InterContinental Hotels Group photo of: Shout-out to our 2018 Summer Interns!
InterContinental Hotels Group photo of: Enjoying the perks of our HR Conference!
See All PhotosSee All

InterContinental Hotels Group Interviews

Experience

Experience
73%
15%
12%

Getting an Interview

Getting an Interview
50%
17%
12%
6
6
6
3

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Affiliate Marketing Manager Interview

    Anonymous Interview Candidate in Denham, South East England, England
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at InterContinental Hotels Group (Denham, South East England, England) in August 2017.

    Interview

    an initial and informal telephone interview, formal face to face with a presentation, then a last minute 'meet the team' interview. The hiring manager tried to be friendly but didn't quite succeed and the scenario that subsequently led to me rejecting the offer was painful and unnecessary. In short they are big corporate company, based in the middle of nowhere that don't seem to have adopted any modern employee practices. Seemed like everyone there was young and single, they had no sympathy nor interest in being flexible for anyone with children/family. The whole thing was very odd and if that is how they treat all potential staff, they're going to have a real lack of talent working for them in the future.

    Interview Questions

    • How can we better compete against OTA's?   2 Answers
See All 334 Interviews

InterContinental Hotels Group Awards & Accolades

  • Aon Best Employer, Aon, 2018
  • AJC Top Workplaces, http://www.ajc.com/business/here-are-all-the-winners-from-the-ajc-top-workplaces-awards/bKWSh6nU6YnDVS8bwVb80N/, 2018
  • Top Employer China, Top Employers Institute., 2019
  • 100% rating on Corporate Equality Index, The Human Rights Campaign Foundation, 2018
  • Britain’s Most Admired Company 2018, https://www.managementtoday.co.uk/bmac, 2018
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