Working at Kaplan International | Glassdoor.co.uk

Kaplan International Overview

London, England
1001 to 5000 employees
Kaplan
1938
Company - Public
Education Training Service
£100 to £500 million (GBP) per year
Unknown
A division of Kaplan Inc, an educational subsidiary of Graham Holdings Company, Kaplan International is a leading provider of international education.

Our English language business, Kaplan International English (www.kaplaninternational.com), operates ... Read more

Mission: To provide high-quality education programmes to international students which open up a range of study and career opportunities.

Kaplan International Reviews

3.3
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David Jones
37 Ratings
  • Helpful (1)

    "A great place to work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan International full-time (More than 5 years)

    Pros

    - Diverse colleagues and students from all over the world and events that echo this organised in the office.
    - Opportunities for development and growth for those willing to work hard.
    - A genuine obsession for customer satisfaction! It's not enough to be rated 'good' by students. At all levels, Kaplan truly strives to ensure all customers have an excellent experience and take on board all feedback.
    - Transparency and honesty from SMT about overall business strategy and goals which are communicated to all levels of the business.
    - A constantly evolving and adaptive company that is responds to change (this could also be a con for those who prefer more routine).
    - An extremely supportive culture - ideas are listened to and encouraged, and people are made to feel valued. Managers genuinely care about the people in the business and support them in their careers.

    Cons

    - The ELT sector isn't for the faint hearted, especially in the current climate. Geopolitical factors mean that it's harder for language schools to operate than ever, which means the business has had to make difficult decisions over the last year to adapt and survive when many others haven't. Redundancies never sit well, and staff morale has naturally suffered as a result of these difficult decisions.
    - Working at Kaplan, even before these wider challenges, is hard work. No two days are the same and change is inevitable. You may have a to-do list for the day that you have to completely abandon because something else has happened which you need to react to (this could also be a pro for those who like change).
    - The seasonality of the business means that summer is the peak season, which means that time off can be harder to come by. In these busier times, you may be required to work overtime.

    Advice to Management

    The transparency of our business plan really is appreciated by staff - please continue to keep us updated on our progress. Stay on track with the current plan - it will make the tough times worth it. Invest wisely in the coming year and continue recognising the efforts of staff in these tougher times.

See All 190 Reviews

Kaplan International Photos

Kaplan International photo of: Our Kensington Village offices
Kaplan International photo of: Pancake Day at our London office
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Kaplan International Interviews

Experience

Experience
63%
27%
10%

Getting an Interview

Getting an Interview
74%
7%
7%
3
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3

Difficulty

2.2
Average

Difficulty

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  1.  

    IT Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Kaplan International in March 2013.

    Interview

    Felt more like a conversation with the lads, some basic scenarios and how to solve them and some background on customer service skills and experience. I think maybe I was a little over enthusiastic so they may of been what swayed the decision! But good experience overall and not as intimidating as some other companies.

    Interview Questions

    • If a p1 (high impact / mission critical) issue occurred, what would be the first thing you do?   1 Answer
See All 32 Interviews

Kaplan International Awards & Accolades

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