Working at Khoros | Glassdoor.co.uk

Khoros Overview

Austin, TX (US)
501 to 1000 employees
2008
Company - Private
Enterprise Software & Network Solutions
£100 to £500 million (GBP) per year
Built from Spredfast + Lithium, Khoros prides itself on a culture where every employee is valued and has the opportunity to learn and grow with the organisation. We hire for potential and value employees looking to grow and promote within the organization. Local flavour at a ... Read more

Mission: We help companies create customers for life.

Company Updates

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Khoros – Why Work With Us?


One platform, powered by connection. Khoros is the only customer engagement platform that brings the consumer voice into every part of your business. By connecting consumer insights across all departments, our platform gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation. Our team works with the world’s best brands and media companies to connect them with consumers in an increasingly social world.

Khoros embodies cultural diversity through inclusivity and team engagement. Not only do we offer catered lunches and regular massage sessions, but we organise quarterly social experiences and team-building activities and fortnightly 'Lunch and Learn' sessions to find out about other teams and individual topics of interest.

We approach who we hire and how we work based on a set of core values that support our company vision, shape our culture, and reflect our core beliefs as an organization.

We earn trust through our actions and attitudes—Our customers and colleagues trust us to follow through on our promises. Every day, we earn that trust by working hard, operating with transparency and positive intent, and delighting our customers with our best efforts. We do what we say we’re going to do, and we know our contributions are measured not only by what we deliver but how we deliver it.

We win and grow as one team—Our greatest strength is our people. We aim to attract and retain amazing people with curiosity and aptitude to tackle complex questions with a growth mindset. We are motivated to take risks, work hard and have fun together. Being part of our team means contributing to a supportive, collaborative environment. We high five each other when we win, and we pick each other up when we fall.

We listen, learn, and lead to help our customers succeed—With our combined expertise, we offer the market a deep knowledge in customer engagement that is unparalleled. We believe that being a leader means growing and evolving with our customers. One of our strongest competitive advantages is our ability to listen to our customers when they give us feedback and turn those insights into action. If our customers succeed, so do we.

When we say everyone should feel included at work, we mean every single person. We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.

We are one team that is made up of many voices and identities. We strive to celebrate these identities because we believe that inclusion creates a more collaborative, supportive and respectful environment where everyone is empowered to do their best work possible.

Khoros embodies cultural diversity through inclusivity and team engagement. Not only do we offer catered lunches and regular massage sessions, but we organise quarterly social experiences and team-building activities and fortnightly 'Lunch and Learn' sessions to find out about other teams and individual topics of interest.

In EMEA, we have employees in four regional locations: France, Germany, Switzerland and the UK. Our largest office is based in London, England. We are proud to work with key brands across Europe to build their social marketing, customer care and online community presence, and to create customers for life. 

Khoros Reviews

  • "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Analyst in London, England
    Current Employee - Customer Support Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros part-time (Less than a year)

    Pros

    Very comfortable working with colleagues

    Cons

    Some negative vibes getting from other colleagues

See All 219 Reviews

Khoros Photos

Khoros photo of: coding
Khoros photo of: workspace
Khoros photo of: workspace
Khoros photo of: legal team
Khoros photo of: worklife
Khoros photo of: welcome to Khoros!
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Khoros Interviews

Experience

Experience
59%
12%
29%

Getting an Interview

Getting an Interview
56%
20%
9%
9
3
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Khoros.

    Interview

    3 stage interview, short gaps between stages. Overall very good experience, nice interviewers and superb atmosphere in the office. Interview was focused on getting to know me instead of simply asking what I have done in the past.

    Interview Questions

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Khoros Awards & Accolades

  • 100 Best Places to Work in Austin, BuiltInAustin, 2019
  • Best Places to Work, Austin Business Journal, 2014
  • Best Places to Work(Large Category), Austin Business Journal, 2015
  • Best Places to Work, Austin Business Journal, 2016
  • Best Places to Work, Austin Business Journal, 2013
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Work at Khoros? Share Your Experiences

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