Kura Overview

  • www.wearekura.com
  • Glasgow, United Kingdom
  • 1001 to 5000 Employees
  • 2015
  • Company - Private
  • Business Service Centres & Copy Shops
  • $50 to $100 million (USD)

CompetitorsUNKNOWN

We are the UK’s Largest Independent Outsourcer and take pride in resolving complex calls on behalf of our customers, some of the world’s most successful brands. With our Headquarters in Glasgow as well as sites in Forres, Liverpool, Sunderland and Durban, South Africa, we are ...
Mission: We are a Contact Centre with a difference - focusing on people and their behaviours not just the things and the stuff. Our Vision is to be recognised as “Unrivalled in Developing People”, offering consistent coaching and support to progress your career, moving forward not ...

Kura Reviews

3.9
76%
Recommend to a Friend
86%
Approve of CEO
Brian Bannatyne
Brian Bannatyne
383 Ratings
5.0
Former Employee, less than 1 year

"Great Campaign"

30 Apr 2021 - Sunlife Advisor in Sunderland, North East England, England, England
Recommends
Positive Outlook
Approves of CEO

Pros

Support received from co works and management is amazing

Cons

Home working due to lock down

Advice to Management

Keep up with what you are doing, it was a fantastic team to be part of
See All 558 Reviews

Diversity & Inclusion at Kura

3.4
(59 reviews)

Kura Photos

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Kura Interviews

Experience
Positive60%
Negative33%
Neutral7%
Getting an Interview
Applied online81%
Other8%
Recruitment Agency8%
Difficulty
2.4
Average
HardAverageEasy

  1. Customer Service Advisor Interview

    Anonymous Employee in United Kingdom
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Kura (United Kingdom)

    Interview

    About 2 hours in a group setting and then get taken off individually for a role play scenario and tell me a time where questions was an easy enough interview of you’ve worked in customer service before
    Interview

    Name a time you dealt with a difficult customer

    Answer Question

See All 30 interviews

Kura Awards & Accolades

  • HR Network Scotland National AwardsNetwork Scotland2014
  • European Contact Centre & Customer Service AwardsSablo2013

Popular Careers with Kura Job Seekers

Customer Service Advisor
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Inbound Customer Service Advisor
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Customer Service Representative
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Kura FAQ

(42 Questions)

All answers shown come directly from Kura Reviews and are not edited or altered.

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What is health insurance like at Kura?

...Medical insurance benefit, and growth opportunities...

27 May 2020

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