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LV= Overview

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www.lv.com
Bournemouth, England
5001 to 10000 employees
1843
Other Organisation
Insurance
Unknown / Non-Applicable
Unknown
LV= employs 6,000 people and serves over 5.5 million customers with a range of financial products. We are the UK’s largest friendly society and a leading financial mutual.

When we started in 1843 our goal was to give financial security to more than ... Read more

Mission: Our goal of growing member value is underpinned by our vision: to be Britain’s best loved insurer. We believe that developing products of benefit for our customers and offering a high quality of service will translate into enhanced profitability for our members.

LV= Reviews

3.3
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Approve of CEO
LV= Chief Executive Richard Rowney
Richard Rowney
39 Ratings
  • "Pricing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Manager in London, England
    Current Employee - Pricing Manager in London, England
    Recommends

    I have been working at LV= full-time (More than 3 years)

    Pros

    Good defined contribution pension.
    Reasonable work-life balance.

    Cons

    Very senior management out of touch with workforce.

See All 140 Reviews

LV= Photos

LV= photo of: Welcome to LV=
LV= photo of: Bloomsbury Square Gardens and Victoria House, London (Photo thanks to Geograph user David Hawgood, Some Rights Reserved)
LV= photo of: Inside our Exeter Office
LV= photo of: Our Leeds Office
LV= photo of: Our Ipswitch Office
LV= photo of: Our Huddersfield Office
See All PhotosSee All

LV= Interviews

Experience

Experience
57%
5%
36%

Getting an Interview

Getting an Interview
94%
5%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at LV= in July 2017.

    Interview

    They emailed me asking for a telephone interview, then they asked me to come in for a personal interview. So I went. Showed me around the office, let me listen to a few phonecalls, asked questions pretty much the same as on the phone . They copied my passport and took all my details making me believe that I got the job. Then saying they will contact me in the next few days if I got the position. However next thing in the morning 8am sending me an email that they didn't take me on.

    Interview Questions

    • why did you choose this company?   Answer Question
    • describe a situation where you think you have given an excelldnt customer service!   Answer Question
    • describe a situation where you had to deal with an angry customer!   Answer Question
See All 20 Interviews

Company Updates

  • From reclaiming your lunch to finding some ‘me time’ - here are seven great tips to help you improve their work-life balance. http://glassdoor.com/slink.htm?key=vIZF2

    7 foolproof ways to improve work-life balance

    skip to main content Love Life With so much focus on bad news we thought we'd try and cheer you up by focusing on the good stuff. See our articles below and we hope to cheer up your day. Monday 3 October 2016 One way to tackle workplace stress is by reassessing your work-life balance[ 1].

  • Huge congratulations to our very own Emily Coles for winning Customer Experience Professional of the Year at the The UK Financial Services Experience Awards!

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LV= Awards & Accolades

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